Ratings based on 435 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 30, 2024 on Hotels
by A traveller
Posted Jan. 29, 2024 on Expedia
Love the size of the room. Breakfast options.
The wood decor,tge view
Staff are so friendly
Will come again!
Comment from Hotel Management
Mar. 29, 2024 by Lisa and the Terrace Suites staff, Hotel Management
Great to hear. Ty for everything.
by A traveller
Posted Jan. 24, 2024 on Expedia
The suite was cozy, the walk in shower with two spouts was wonderful, the fireplace was awesome and view of the frozen lake was magical. We accidentally locked ourselves out of the room and the lady on her way to work hurried up to help us. I would go back. Cozy romantic getaway.
The breakfast should be axed. It was pre-made and gross. The coffee was bad, too.
Comment from Hotel Management
Mar. 29, 2024 by Lisa, Hotel Management
Thank you for staying with us. Helping you was not a problem, at all. I apologize for the coffee. I know it's my Perk of the day too. I Will look into this, for sure. Have a great day.
by A traveller
Posted Jan. 14, 2024 on Hotels
by A traveller
Posted Jan. 14, 2024 on Expedia
by A traveller
Posted Jan. 8, 2024 on Expedia
by A traveller
Posted Jan. 6, 2024 on Expedia
by A traveller
Posted Dec. 29, 2023 on Hotels
by A traveller
Posted Nov. 5, 2023 on Expedia
Comment from Hotel Management
Nov. 6, 2023 by Terrace Suites Management, Hotel Management
Thank-you Doyle for your patronage, we hope you will stay with us again!
by A traveller
Posted Nov. 2, 2023 on Expedia
The room was extremely warm... lamp not working in bedroom, lighting in living room too bright, flood light shining into room at night, cost too high.
Comment from Hotel Management
Nov. 6, 2023 by Terrace Suites Management, Hotel Management
Hi Phyllis,Thank-you for staying with us. We regret that your experience was not to your expectations. Thank-you for notifying us about the lighting, we will have maintenance address this immediately. We do have black out curtains in each room to block out any exterior lighting.
