Hilton Cambridge City Centre

4.0 star property
4-star hotel near University of Cambridge

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Photo gallery for Hilton Cambridge City Centre

Relax in comfort with a large bed, flat-screen TV, and convenient workspace.
Welcome to our reception area, featuring a long reception desk and elegant orchids.
Stunning atrium with a large cow statue, surrounded by retail stores and lush greenery.
Stay fit and active in our well-equipped gym featuring a range of exercise machines, a TV, and a mirror.
Enjoy a refreshing drink at the bar, where champagne and fresh flowers are always on hand.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Air conditioning

Explore the area

View in a map
20 Downing Street, Cambridge, England, CB2 3DT
  • University of Cambridge
    ‪1 min walk‬
  • Cambridge Corn Exchange
    ‪3 min walk‬
  • The River Cam
    ‪11 min walk‬
  • Cambridge (CBG)
    ‪7 min drive‬

Room options

King, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Cambridge

Central Cambridge getaway .With a stay at this Cambridge City Centre hotel, you'll be steps from Sedgwick Museum of Earth Sciences and Museum of Archaeology and Anthropology. University of Cambridge and Grand Arcade Shopping Centre are also within half a mile (1 km).

What's nearby

  • University of Cambridge - 1 min walk - 0.0 km
  • Cambridge Corn Exchange - 3 min walk - 0.3 km
  • King's College - 6 min walk - 0.5 km
  • Trinity College - 11 min walk - 0.9 km
  • The River Cam - 11 min walk - 0.9 km

Getting around

  • Cambridge Station - 19 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪John Lewis Brasserie - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪The Regal - ‬2 min walk
  • ‪Savino's - ‬3 min walk
  • ‪Bull & Bass - ‬1 min walk

About this property

Hilton Cambridge City Centre

4-star hotel near University of Cambridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Cambridge City Centre. Parking is available for a fee.

This 4-star Cambridge hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 3434 sq ft of conference space
  • 319 sq m of conference space
  • Built in 2015
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, German, Hungarian, Italian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 30 per night)
  • Secured, covered valet parking on site (GBP 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (41 inch wide door)
  • Handrails in stairways (41 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
  • Weight limit: 66 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Fee for in-room wireless internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self parking fee: GBP 30 per night
  • Covered valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this last minute and were so glad we did. The staff were very accommodating and friendly. Our room was nice and comfortable. Great location to explore Cambridge. Would stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family weekend

We felt really well looked after and the staff were all delightful. The room was very comfortable. Breakfasts were epic. Location was perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Late check in but early check out

The room was clean and the bed was comfortable. The shower gel bottle was empty. I called the reception and the reception said someone would bring it to the room later but never came! The hotel did not have room available for check-in before 4 pm but asked us to check out at 10 am the next day.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Panagiotis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gavin

Stayed 2 nights in Apr 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ling Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conveniently located in city centre
Stayed 2 nights in Apr 2025

10/10 Excellent

Nazanin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very well located, highly recommended
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great position. Friendly stagf Expensive breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Fiona, Hertford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities
Club lounge happy hour great. Very slow reception - due to lack of staff. Breakfast pretty good. Rooms are a little dated.
Stayed 1 night in Apr 2025

8/10 Good

kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mr

Stayed 1 night in Mar 2025

8/10 Good

Phani

Liked: Property conditions & facilities
Had a good experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas, Fairport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a secret gem in Cambridge. Outstanding in every way. Great mattress, linens, staff, food, amenities, lounge, bar. There is even a dog play/rest area. The Hilton Cambridge Center is always our choice.A
Stayed 2 nights in Mar 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cambridge

When we checked in they could of asked us if we had stayed in Cambridge before and given us maps or refrence point where the hotel is.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Very friendly and helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Neil, Pinner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Cambridge City Centre is ideally located, in the heart of Cambridge, close to many of the colleges and the bars and restaurants in the centre of the city. The hotel has it's own car park, with valet parking and all the staff employed at the hotel are helpful and friendly. Checking in and out was trouble free and our room was warm and comfortable, with all the facilities you would expect from a good quality hotel. As we have come to expect from previous visits to Hilton hotels, breakfast in the morning was excellent, with a good variety of options, both hot and cold. If we return to Cambridge in future we would definitely stay at the Hilton again.
Stayed 1 night in Mar 2025

8/10 Good

Terry

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Bernard David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025