Hilton Cambridge City Centre

4.0 star property
4-star hotel near University of Cambridge

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Photo gallery for Hilton Cambridge City Centre

King, 1 King Bed with Sofa bed
Creator video
Meeting facility
Lobby
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service

Explore the area

View in a map
20 Downing Street, Cambridge, England, CB2 3DT
  • Place, University of Cambridge
    ‪1 min walk‬
  • Place, Cambridge Corn Exchange
    ‪3 min walk‬
  • Place, Parker's Piece
    ‪3 min walk‬
  • Airport, Cambridge (CBG)
    ‪8 min drive‬

Room options

King Junior Suite

  • Sleeps 4

Room, 1 King Bed

8.4 out of 10
Very good
(40 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(30 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Accessible Room

  • Sleeps 2

King Junior Suite with Executive Lounge Access

  • Sleeps 2

King Executive Room

  • Sleeps 3

Executive Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

King Deluxe Room with Sofa Bed

  • Sleeps 4

Executive Two Double Room

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Executive Corner King Room with Panoramic View

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

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About the area

Cambridge

Central Cambridge getaway .With a stay at this Cambridge City Centre hotel, you'll be steps from Sedgwick Museum of Earth Sciences and Cambridge University Museum and Archaeology and Anthropology. University of Cambridge and Grand Arcade Shopping Centre are also within half a mile (1 km).

What's nearby

  • University of Cambridge - 1 min walk - 0.0 km
  • Cambridge Corn Exchange - 3 min walk - 0.3 km
  • Parker's Piece - 3 min walk - 0.3 km
  • King's College - 6 min walk - 0.5 km
  • Jesus College - 7 min walk - 0.7 km

Getting around

  • Cambridge Station - 19 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪The Regal (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪John Lewis Brasserie - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Honest Burgers - ‬3 min walk

About this property

Hilton Cambridge City Centre

4-star hotel near University of Cambridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Cambridge City Centre. Parking is available for a fee.

This 4-star Cambridge hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 3434 sq ft of conference space
  • 319 sq m of conference space
  • Built in 2015
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 30 per night)
  • Secured, covered valet parking on site (GBP 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (41 inch wide door)
  • Handrails in stairways (41 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
  • Weight limit: 66 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Fee for in-room wireless internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self parking fee: GBP 30 per night
  • Covered valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Barbara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean with crumbs and food bits by the bedside from the previous tenant. Carpet very stained; chair cover with holes. Very sub par for Hilton - especially given the price. Very disappointing.
Stayed 1 night in Aug 2025

6/10 Okay

Fung Kwan Barbara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Need improvement

Overall no toiletries are provided in the room, for example, no dental kits, shaving kits and slippers. All of these items need to be asked by myself from the front desk, which requires me to go down from my room on the first day. However on my second day, I would like to thank Ms Sally Fung (the supervisor) who served me well and the housekeeping guy who gave me the slippers and the items. I hope Hilton which should be a high standard hotel brand to improve in the coming future.
Stayed 2 nights in Aug 2025

8/10 Good

Tomislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

stefano

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - though my advice to fellow travelers is to book directly through Hilton and not through Expedia. Upon arrival, Hilton had no record of my stay via Expedia, I had to wait for them to track my booking through Expedia and was unable to get the room id requested.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortavle city centr hotel

A very long wait to check on but otherwise service was good. Very comfortable bed and good bathroom wirh nice toileteries. We didnt eat in the hotel so cant xomment on the restaurant. Very god for an overnight stay where a comforatable bed was rhe main priority.
Stayed 1 night in Jul 2025

10/10 Excellent

Kylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t like the shower in the bath
Stayed 1 night in Jul 2025

10/10 Excellent

Zeb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great bar area. Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Sebastian, Sutton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and friendly. The food at the restaurant was delicious. The room was clean and a good size, but the bathroom was tiny.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

8/10 Good

alexis

Stayed 1 night in Jul 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
great location, clean and very close from all the main attractions
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Stayed 3 nights in Jul 2025

10/10 Excellent

SImon

Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Lovey helpful staff - unfortunately our room was not cleaned and the towels not replaced on our second night
Stayed 2 nights in Jul 2025

10/10 Excellent

Lani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and room. Excellent air conditioning and we were surprised that the restaurant was very good!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca, Dereham

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem in the heart of Cambridge!
Stayed 1 night in Jun 2025

8/10 Good

DR K R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, amenities
Staff were all wonderful with the exception of one incredibly rude lady on reception.
Stayed 1 night in Jun 2025

8/10 Good

Mohammed

Stayed 1 night in Jun 2025

8/10 Good

David

Good location
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas Keith

Stayed 3 nights in Jun 2025