Ratings based on 148 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 22, 2022 on Expedia
Comment from Hotel Management
Sep. 26, 2022 by H10 Cambrils Playa , Hotel Management
Muchas gracias por su valoración
by A traveller
Posted Jun. 18, 2022 on Hotels
Nicely renovated hotel to a high standard. Let down by insufficient staff numbers on front desk and slow lifts. Also pool area will not be large enough when hotel is full. The daytime activities were too loud for our taste.
Evening buffet excellent. Breakfast disappointing
Comment from Hotel Management
Jun. 20, 2022 by H10 Cambrils Playa, Hotel Management
Dear H S
Thank you for sharing your opinion on Hoteles.com following your stay at H10 Cambrils Playa.
We have taken good note of your constructive comments in regards to the slow lifts, loud music and I would like to apologise for the inconveniences this has caused. We are happy to learn that you appreciated our high standards .
We look forward to the pleasure of welcoming you back to H10 Cmabrils Playa !
Yours sincerely,
Joel Humbeck
Assistant Manager
by A traveller
Posted May 15, 2022 on Hotels
3 night stay. Great staff working there. A very pleasant stay…
Comment from Hotel Management
May 16, 2022 by Recepción, Hotel Management
Thanks for staying with us! Your opinion is very important to us.
by A traveller
Posted Aug. 3, 2021 on Expedia
H10 is an excellent hotel close to the beachfront with easy walking or cycling access to cambrils or salou.
Comment from Hotel Management
Aug. 4, 2021 by H10 Cambrils Playa, Hotel Management
Thanks for staying with us! Your opinion is very important to us.
by A traveller
Family hotel
Posted Sep. 14, 2020 on HotelsThe stay was good overall, the service is nice and the food is also good.
Comment from Hotel Management
Sep. 17, 2020 by Recepción, Hotel Management
Thanks for staying with us! Your opinion is very important to us.
by A traveller
Great hotel, food not hot
Posted Nov. 13, 2019 on HotelsGreat hotel and facilities and location. Food ok choice wise but buffet was never hot enough and despite raising the issue the next two nights it was just the same. Everything else great
Comment from Hotel Management
Nov. 28, 2019 by H10 Cambrils Playa, Hotel Management
Thank you Peter foer your visit and your comments.
We hope to see you back soon.
Best regards.
by A traveller
There are many more options locally - book them
Posted Oct. 13, 2019 on HotelsWe checked reviews extensively and made sure the property fitted our needs prior to booking. On paper it did. In reality it was old and run down. The public areas are old in parts but fairly clean, could be better. But the rooms are in desparate need of refurbishment. Cleaning could be better - hairs left in bathroom etc. and the hotel had a dreadfully strong perfume throughout - be aware if you have any allergies.
We emailed the hotel with a simple request 11 days prior to arriving - to be allocated a top floor room in a quiet part of the hotel. They completely ignored this and allocated us a room close to children and not on the top floor. We found that very rude. They hid behind the excuse of being full but with 11 days notice they could have easily accomodated such a simple request.They moved us but the replacment room was just as bad.
Food was generally good but they closed the buffet ahead of the scheduled time. Even though we were assured this and the other issues would be dealt with we still needed to move hotels early to enjoy our special trip. The manager seemed nice enough but her follow up to our review on Tripadvisor was rude and more than a little argumentative - claimed she moved us on goodwill but as gold members Hotels.com would have done that FOC. Better for her hotel if she put that energy into customer service, staff training and rectifying the bad parts of the property.
Until this is refurbished we cannot recommend this hotel.
Comment from Hotel Management
Nov. 28, 2019 by H10 Cambrils Playa, Hotel Management
Your remarks will be taken into account.
by A traveller
Posted Oct. 8, 2019 on Expedia
Glad we only stayed B&B as the food wasn’t great.
Wish we hadn’t had a room overlooking the pool as the noise from the ‘live’entertainment and disco was really annoying. Room was clean and the beds were comfortable.
Comment from Hotel Management
Oct. 10, 2019 by H10 Cambrils Playa, Hotel Management
We will take note of your comments.
Best regards.
by A traveller
Four enjoyable nights in Cambrils
Posted Oct. 1, 2019 on HotelsSpent four nights at the hotel,very good value,clean throughout with nice pool and bar area.Breakfast was very good also.Great location for traveling aroungyrhe local area,with a great bus service stopping right outside the hotel.
All staff very pleasant
Comment from Hotel Management
Oct. 8, 2019 by H10 Cambrils Playa, Hotel Management
Thank you very much for your review.
We hope to see you back soon.
Kind regards.
by A traveller
Posted Sep. 27, 2019 on Expedia
Comment from Hotel Management
Oct. 17, 2019 by H10 Cambrils Playa, Hotel Management
Gracias por su valoración.
Un saludo cordial.
