Alto da Boa Vista stay.With a stay at this Alto da Boa Vista hotel, you'll be within half a mile (1 km) of Boa Vista Palace and 2 miles (3 km) of CARDE Art Design Museum. Felicia Leirner Museum and Claudio Santoro Auditorium are also within 2 miles (3 km).
What's nearby
Baden Baden Brewery - 3 min drive - 2.2 km
Claudio Santoro Auditorium - 3 min drive - 2.2 km
Campos do Jordão City Gate - 6 min drive - 5.0 km
Tarundu Leisure Center - 7 min drive - 5.7 km
Capivari Park - 8 min drive - 6.8 km
Getting around
Emílio Ribas (Abernéssia) Station - 11 min drive
Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 92 min drive
Restaurants
Café Palácio - 7 min walk
About Coffee - 6 min drive
Cervejaria Baden Baden - 4 min drive
Geléia dos Monges - 6 min drive
Rota 77 - 5 min drive
About this property
Surya-Pan Hotel Refúgio
3.5-star spa hotel in Alto da Boa Vista
Surya-Pan Hotel Refúgio offers its guests a full-service spa and an outdoor pool. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Surya-Pan Hotel Refúgio. Self parking is free.
This 3.5-star Campos do Jordão hotel is smoke free.
25 guestrooms or units
Conference space
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Wedding services available
Terrace
Garden
Outdoor picnic space
No smoking on site
Surya-Pan Hotel Refúgio offers 25 accommodations with fireplaces and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Campos do Jordão hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: BRL 100 per pet, per night
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: BRL 100 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted.
We should mention
Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Hotel Surya Pan
Surya Pan
Surya Pan Wellness
Surya Pan Wellness Campos do Jordao
Surya Pan Wellness Hotel
Surya Pan Wellness Hotel Campos do Jordao
Surya Pan Hotel e Eventos Campos do Jordao
Surya-Pan Hotel Refúgio Campos do Jordao
Surya Pan e Eventos Campos do Jordao
Surya Pan e Eventos
Surya-Pan Refúgio Campos do Jordao
Surya-Pan Refúgio
Surya Pan Hotel Refúgio
Surya-Pan Hotel Refúgio Hotel
Surya-Pan Hotel Refúgio Campos do Jordão
Surya-Pan Hotel Refúgio Hotel Campos do Jordão
Surya-Pan Hotel Refúgio Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 57 out of 139 reviews
10 - Excellent
57
Rating 8 - Good. 48 out of 139 reviews
8 - Good
48
Rating 6 - Okay. 18 out of 139 reviews
6 - Okay
18
Rating 4 - Poor. 6 out of 139 reviews
4 - Poor
6
Rating 2 - Terrible. 10 out of 139 reviews
2 - Terrible
10
7.8/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Good
Roberta
Travelled with pets, Travelled with partner
May 14, 2025
Liked: Cleanliness, staff & service, amenities
Overall, our experience was great. Staff were really polite and friendly, the outdoor space is fantastic with lots of activities. Our dog loved being able to explore and make friends, and we really enjoyed the hiking around the property.
The room was huge, but needs renovation. It rained a lot one of the mornings we were there, and water was pouring through the roof. Some of the flooring was broken and the overall room could use some improvements.
This, however, didn't impact our experience, and I would definitely come back.
No hot shower.
Cold coffee at breakfast
2nd day there was no coffee at all and attended yelled at me cause She couldn’t do more coffee
Simple accommodations, very basic.
Supposed to be a 25 dolars /day hotel
Bruno Luis
Stayed 2 nights in Sep 2021
4/10 Poor
Verified traveller
Travelled with family
Aug 3, 2021
Disliked: Staff & service, room comfort
Quarto extremamente gelado. Aquecedor que não funciona. Berço horroroso.
Café da manhã com poucas opções
A área externa do hotel é absolutamente divina, mas infelizmente a acomodação não acompanha a qualidade.
Uma decepção
Os quartos são inabitáveis, 1 sem condições de banho, chuveiro ou fica na quente (escaldante) ou frio (congelante), 2 conservação inexistente (pintura com mofo, azulejo sujos,) 3 pia / aquecedor tudo improvisado
Ponto positivo parte externa bem conservada jardinagem
O hotel é lindo, muito bem cuidado com funcionários extremamente receptivos. Café da manhã é ótimo. Os cachorros ficam livres e tem muito espaço para brincar, incluindo uma piscina só para eles. Espero voltar muitas vezes!
Segunda vez que me hospedo no Surya Pan, e na primeira vez já tive alguns problemas, mas insisti e retornei e desta vez posso dizer que foi a ultima. Uma pena pois o lugar em si é muito lindo mas falta manutenção, fiquei meia hora embrulhada numa toalha esperando a agua do chuveiro esquentar e acabei indo dormir sem banho. Imagina um lugar frio como Campos não ter agua quente para o banho. Tive problemas com a reserva feita diretamente com eles, uma longa história. Pra finalizar a fechadura da minha suite quebrou e ficamos 2 horas pra fora do quarto esperando um chaveiro que veio de Taubaté para resolver o problema. Tenho pena dos funcionários que tem que enfrentar o descaso do proprietário com o hotel. Realmente é pet friendly, mas os tutores que se lixem. O lay out das suites são diferentes então quando compra uma estadia, o que vai encontrar realmente é uma surpresa, e os piores quartos são reservados para as agencias de reservas. E os melhores colocados nas fotos dos sites. Enfim
uma pena.
Otima opção de hospedagem com a família e principalmente com o pet. Todas as acomodações aceitam pet, as áreas comuns também.
Até mesmo dentro do restaurante do café da manhã, porém neste local, o pet deve estar na coleira para evitar confusões.
Em todas as outras áreas os pets ficam livres para brincar. O hotel oferece atividades como trilhas e outras coisas também.
Decadente, assim está o Hotel que já foi um dos melhores de Campos.... A agua quente não funcionou e demorou um dia para consertar, fiquei sem banho... o Hotel está mal conservado nos mínimos detalhes, abandonado... Fiquei sem banho e sequer me ofereceram algo em troca... Café da manhã abandonado, pouca atenção falta de identificação nos itens, comida fria.... cafe e leite frios....
Estadia abaixo das expectativas. Quaisquer solicitações demoram mais de 2hrs para serem atendidas (gestão caótica e ineficiente), chuveiros com problemas de aquecimento (super gelado ou super quente), privada com funcionamento medíocre. Quarto de bom tamanho, porém aquecedor não é suficiente e você passará frio. Tem mais cachorros do que humanos no hotel.