8/10 Good
William
Jun 19, 2025
Liked: Cleanliness, room comfort
The place itself is nice; the staff were good and polite. I just felt my request for an early check-in was answered by a generic, robotic response and never followed up, and my request for a late check-out was ignored entirely. It made me scramble to change my plans, and my friend ended up staying elsewhere because they were extremely tired and needed rest. Anyway, the place was clean, and the decor is nice. The outdoor spa and sauna are shared with residents of the surrounding towers, which is not advertised and meant I ended up not using them at all in the evening because there were too many people. Early in the afternoon, I used them quickly, but at night the sauna and spa were always full, so I gave up. Oh, and there were many dogs on my floor. The Q&A here says they are restricted to level 6 or something; well, I was on level 4 and saw more than three different dogs with people on my floor and heard them barking early in the morning, so that's not true either. I love dogs, but not in my hotel room. However, the room didn't smell like animals and was very clean. I would stay again, just FYI, but not if animals are on the same floor as me. I would have given 5 stars had I felt more looked after regarding the early check-in and late check-out, which I mentioned I would have paid extra for. I had to leave at 6:30 a.m. instead because my requests weren't fulfilled or were ignored. Thanks.
William
Stayed 1 night in Jun 2025