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Novotel Canberra

4.5 star property
4.5-star hotel near Australian National University

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Photo gallery for Novotel Canberra

Lobby
Lobby
Front of property - evening/night
Terrace/patio
Miscellaneous

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar

Explore the area

View in a map
65 Northbourne Avenue, Canberra, ACT, 2600
  • Place, Canberra Centre
    ‪2 min walk‬
  • Place, Australian National University
    ‪5 min walk‬
  • Place, Australian War Memorial
    ‪3 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪9 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(37 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Canberra

City center retreat .At this Canberra City Centre hotel, you'll be within a 5-minute walk of Australian National University and Canberra Centre. National Convention Centre and Commonwealth Park are also within 2 miles (3 km).

What's nearby

  • Canberra Centre - 2 min walk - 0.2 km
  • Australian National University - 5 min walk - 0.5 km
  • Civic Square - 5 min walk - 0.5 km
  • National Convention Centre - 12 min walk - 1.1 km
  • Lake Burley Griffin - 16 min walk - 1.3 km

Getting around

  • Kingston Canberra Station - 10 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 16 min drive

Restaurants

  • ‪Tonic Espresso - ‬2 min walk
  • ‪Hellenic Club in the City - ‬3 min walk
  • ‪Baby - ‬3 min walk
  • ‪White Rabbit Cocktail Room - ‬1 min walk
  • ‪Capital Eatery - ‬3 min walk

About this property

Novotel Canberra

4.5-star hotel near Australian National University
As a guest of Novotel Canberra, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Novotel Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Canberra hotel.

  • 1 building
  • 286 guestrooms or units
  • 9 levels
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Canberra offers 286 accommodations with laptop-compatible safes and slippers. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 6:00 AM to 11:00 PM; AUD 26 per night; reservations required
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 30 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 0 to 16 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Nearby parking fee: AUD 26 per night (1312 ft away; open 6:00 AM to 11:00 PM)
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Novotel Canberra Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 297 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 203 out of 1002 reviews
Rating 4 - Poor. 135 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kam Wah

Travelled with partner
Liked: Amenities
Clean and spacious
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable beds, central location

Very comfortable beds, great location only a short walk from a massive shopping centre. In-house restaurant was lovely with an cosy bar. There is a very hip “food court” with interconnecting wine bars just across the road. On-site parking was a bit tricky as it was full but good that the lit up sign displayed how many parking spaces were free (so I went around the block and 1 space became available).
Stayed 2 nights in Aug 2025

8/10 Good

Lavanya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Close to everything, breakfast options are good
Stayed 1 night in Jul 2025

6/10 Okay

David

Travelled with partner
No available parking and construction noise went on all night
Stayed 2 nights in Aug 2025

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a lovely 2-night stay at Novotel Canberra! From the moment we arrived, the staff were welcoming, friendly, and genuinely helpful, making us feel right at home. Our room was clean, comfortable, and well set up for a relaxing stay after a busy day exploring. The location was fantastic – right in the heart of the city, so it was easy to get around and enjoy Canberra’s sights, cafes, and shops. We also loved the hotel facilities, especially the pool and gym, which made it easy to unwind. Breakfast each morning was fresh and delicious, with plenty of variety to suit everyone. Overall, we left feeling refreshed and well looked after. Highly recommend for anyone visiting Canberra, whether for work or a weekend away. We’ll definitely be back!
Stayed 2 nights in Aug 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely convenient location
Stayed 3 nights in Jul 2025

10/10 Excellent

Corine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been going to Novotel for a while and each stay is amazing from the staff to the room to checking out it's my choice every time.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Don’t get the room service

Cold un cooked food is the room service option
Stayed 1 night in Aug 2025

10/10 Excellent

Mose

Liked: Cleanliness, staff & service, property conditions & facilities
Great service by staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kaled El

Stayed 2 nights in Jul 2025

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Poor parking and sauna out of order staff was very nice
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Looking tired - time for some renovations to justify the price
Stayed 1 night in Jul 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable.

convenient location near to city centre, restaurants and attractions. Pool was warm and pleasant and very well maintained by dedicated staff member who took pride in his role. Nice cosy bar with books to read. Parking is limited but excellent options very close by.
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of town easy to access everything, hotel has all the amenities you expect for novotel, room was spacious and bed was comfortable. I would probably not recommend driving, it was difficult to drop off items as limited drop off bays out the front and car park was full. It was very busy due to school holidays and it was a bit chaotic in the lobby, lifts were slow, we were early and had a great breakfast but people were waiting in line for a table when we left. Overall still a good stay and we had buffet breakfast included in our room rate which made it very good value for money.
Stayed 1 night in Jul 2025

2/10 Terrible

Liena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible hotel

terrible hotel, never again, false advertisement, outdated, elevator does not work, parking full, paid for housekeeping, did not receive it, was told i will get refund, never received it, was charged instead $70 for unknown reason, never again, ruined my holiday
Stayed 3 nights in Apr 2025

6/10 Okay

Dexter

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is ideal but place needs to upgrade its rooms. Room might be clean but it is already showing its age that value for money becomes questionable.
Stayed 2 nights in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Zahra

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Novotel is in a great location with a light rail stop outside and 2 blocks walk to the shopping centre which has lots of food options.Unfortunately the hotel itself not great. Our room had broken fittings like door stop and towel rail, the furniture was very dated, and hot/cold taps were labelled the wrong way around... a safety issue. The tiny shower/bath was not great. The parking situation is out of control. For 800+ guests there's maybe 100 spots available and they are all taken by the early afternoon so with 2 young kids we had to scramble to drop off at the door with one parent while the other went to the overflow parking around 4 blocks away and walked back in Canberra winter weather, then went to get the car again in the morning to pick up again which wasted 30min each time. Roadworks and closures near the hotel meant driving around the block taking a lot longer and walking to parking a longer way around. The breakfast buffet has a sign telling you at peak times the wait in line for a table is 20min but we found it was around 30min when we stayed. In 4 days the options had not been changed or refreshed once, it was all exactly the same, and one coffee machine was out of service the entire time. The food kept running out and it was hard to find a staff member to help. Each time I asked for sugar and stirrers I was told they should be on the table but a quick look around and you could see no one had any. No pepper in the grinder. Overall would not recommend
Stayed 4 nights in Jul 2025

8/10 Good

Ana-Maria

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The pool is great for the kids after a long day exploring. However, the hotel is dated and they could do better with the quality of food in the restaurant - although very typical of hotel food. Further, the front of house staff really need to be better informed. They couldn’t tell you what bus to catch to Questacon or how to get to the zoo or where to hire bikes. Considering that family's stay here every holidays for these experiences FOH staff need to be confident in delivering this information.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darren

Stayed 2 nights in Jul 2025

6/10 Okay

Dominic

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice place but way under-resourced for parking, staff, lifts and breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha, Wagga Wagga

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable with great pool, spa and sauna
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy Buffett experience

We had a good stay overall, but the breakfast experience during the busy morning period was disappointing due to a lack of supervision at the buffet. The rush wasn’t the issue — it was seeing children unattended around the food. We witnessed kids sniffing dishes, breathing over the buffet while reaching for items, and even putting food back from their plates. It felt unhygienic, and we ate very little out of concern for food safety. As parents of two young children, we would never let them approach a buffet alone. Most hotels have signage requiring children to be with an adult, so it was surprising this wasn’t in place here. A bit more oversight and clearer rules would go a long way in improving the breakfast experience for all guests.
Stayed 1 night in Jul 2025