Note fondée sur 22 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
100 % des clients le recommandent
4,6 Propreté de la chambre
5,0 Service et personnel
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

AMAZING, Clean, Friendly, Helpful

Publié le 26 févr. 2024 sur HomeAway
Eduardo was a fabulous host. From the beginning, he gave clear instructions for access to the property. He was available very promptly by text communication. He cares about the families who stay at his property and always wants to ensure maximum satisfaction. The property was large and great space for my family of 5, which includes three kids, ages 7 and under. Location is close to many grocery stores and gas stations. We rented a vehicle and drove ourselves around locally. Eduardo accommodated both visitor parking and private parking for our vehicle. We enjoyed our stay and hope to come back soon!!
2 sur 5
par un voyageur

Not as advertised

Publié le 13 mars 2023 sur HomeAway
The picture of the outside of the building must have been taken a long time ago, but it does not look like that now. The air quality in the apartment was *very* poor. It smelled musty, and after 6 days, that smell did not dissipate at all. There were a lot of (empty/used) air fresheners in the apartment as well as several moisture absorbers. Rusty taps, no hot water in kitchen, dirty kitchen sink, drain tray, stained towels/cutting boards, A/C in bedrooms only. Ad misleading (not luxurious). I did not feel safe in this unit.
Commentaires de Gestion de l’hôtel
24 mars 2023 par VrboOwner, Gestion de l’hôtel
Thank you Irene for your feedback. Pictures are in fact updated. I didn't understand much what you mean, but I'll look what can be improved. Cancun is a very humid place and because the apartment is not occupied every single day of the year, I prefer to have those moisture absorbers and air fresheners. In fact probably you remember that the very same night I picked you up at the airport it was raining and weather was very humid. This is the first time somebody mention they do not want those air fresheners or don't appreciate them. I have stayed there during the most humid season and I am sure that if the apartment is ventilated for 20 minutes any smell dissipate easily. I would have appreciated if you tell me about it so I can fix it for you but unfortunately I didn't know until now. I am sorry you didn't feel safe, I will make sure next time I ask our guest if they prefer to have the moisture absorbers removed. I have decided to remove the "luxurious" adjective since it is very subjective and depends on each individual's point of view and budget. Thank you again for choosing my place and specially for visiting Cancun. I hope you keep the good memories so you come back.
5 sur 5
par un voyageur

Great place

Publié le 13 déc. 2022 sur HomeAway
Enjoyed my stay and will stay here again.
Commentaires de Gestion de l’hôtel
14 déc. 2022 par VrboOwner, Gestion de l’hôtel
Thank you Stephanie for visiting Cancun and allowing me to host you. It was a pleasure to meet you, you guys will be always welcome! Looking forward to hosting you again!
5 sur 5
par un voyageur

Grocery store was right across the street, no car needed

Publié le 15 juin 2022 sur HomeAway
Our host was wonderful!
Commentaires de Gestion de l’hôtel
17 juin 2022 par VrboOwner, Gestion de l’hôtel
Thank you guys very much for allowing me to host you!! it´s been a pleasure!!
3 sur 5
par un voyageur

"Get what you pay for"

Publié le 9 avr. 2022 sur HomeAway
I did not want to give a Yes or No to the Vrbo question Did you enjoy your stay? However those were the only options so I said yes but would give a soft *** as a rating. Property description "Luxurious" is not how we would describe this property, the pictures are deceiving and definitely has not recently been renovated. Driving up to the property was kind of a shock initially and it's probably the reason you see only one photo of the exterior which was probably taken some years ago because it has aged unfavorably and significantly. Entering the building was the second unfavorable impression. Thankfully entering the apartment was an improvement. It was very clean and quite well kept. The kitchen was serviceable with most everything however the pots and pans should have been replaced some years ago. They are old Tfal that is peeling or completely peeled off and a health hazard to cook with. Some of the dishes were cracked. I washed everything before using. The living room furniture was very uncomfortable and some of the cushions arein desperate need of being replaced. There is a very small T.V. with only Netflix or Youtube. The beds were okay. More towels for kitchen and bathrooms should be supplied. Thank goodness for the air conditioning in the bedrooms and ceiling fans otherwise the heat would have been unbearable. There were two very small balconies that are not big enough to sit out on and no chairs supplied either, no outside space at all to go to. Location is great as far as grocery stores and shopping and we never felt it was an unsafe area even though the front of the building would suggest otherwise with the high steel fence and locked entry gate. Eduardo was very helpful when we had questions and accommodating allowing us to check in and out a couple hours from the allotted time. When we first arrived there was no hot water, when we told him he came over and lite the hot water tank as soon as he could.
Commentaires de Gestion de l’hôtel
17 juin 2022 par VrboOwner, Gestion de l’hôtel
Thank you for the opportunity to host you and thank you for the feedback! I have already checked all for room for improvements and have bought brand new Tfal pans and got rid of the old cushions. Thanks again!
5 sur 5
par un voyageur

Excelente safe modern home!!

Publié le 15 mars 2022 sur HomeAway
it is a very nice home lots of room has everything that you need to live it’s pretty much a perfect house for your vacation getaway it’s very safe very quiet right across the street you have restaurants in a big supermarket you could take a bus into town we had mopeds that we were able to park and not worry about them at all any questions that I had my host answered them right away and gave me lots of information for everything that I needed it was a five star stay for sure I encourage you to book this you’ll like it the rooms have really nice cold air conditioning the beds are nice and comfortable and there’s plenty of room for people to sleep out in the living room as they have two couches that can be turned into beds also !!
Commentaires de Gestion de l’hôtel
22 mai 2022 par VrboOwner, Gestion de l’hôtel
Thank you very much Sam for allowing me to host you and thank you for visiting Cancun. I am glad to know you enjoyed your stay and I hope to have the same opportunity again. It's s been a pleasure to meet you! ;)
5 sur 5
par un voyageur

Home away from Home

Publié le 14 févr. 2022 sur HomeAway
The host, Eduardo, communicated with us every step of the process. His guidance and instructions were very clear and thorough. The place is very modern, comfortable and clean. We felt like we were in a super safe area, and had everything we needed in the vicinity, from Supermarkets, Malls and Bus Stops.
Commentaires de Gestion de l’hôtel
16 févr. 2022 par VrboOwner, Gestion de l’hôtel
Thank you very much for allowing me to host you and for visiting Cancun. I am glad you enjoyed it. I hope to have the same opportunity again! Best Regards! :)
4 sur 5
par un voyageur de Seattle, USA

Nice place driving distance from Cancun downtown and Hotel Zone

Publié le 18 janv. 2022 sur HomeAway
The host Eduardo was wonderful to engage with. He was helpful when I had questions. Went out of his way to provide us drinking water for a week. Also came to pick us from the airport (cost $60 USD). The place is conveniently located to Sorinna (a local supermarket). Also a good place to work from home. If you want to live by the beach and where the action is then this won’t be a good location otherwise for some quiet time it’s convenient. The condo comes with most of the needed amenities.
Commentaires de Gestion de l’hôtel
19 janv. 2022 par VrboOwner, Gestion de l’hôtel
Thank you Suja for visiting Cancun and specially for allowing me to host you, it's been a pleasure. I hope to have the same opportunity soon.
5 sur 5
par un voyageur

Great Host

Publié le 24 oct. 2021 sur HomeAway
I recommend this host and property to anyone
Commentaires de Gestion de l’hôtel
26 oct. 2021 par VrboOwner, Gestion de l’hôtel
Thank you for visiting Cancun and thank you for allowing me to host you. It´s been a a pleasure!!!
5 sur 5
par un voyageur

Perfecto

Publié le 14 mai 2021 sur HomeAway
During my Vacation in Cancun I stayed downtown near everything I’d need and want. Eduardo the Vrbo Host was by far the best! Anything questions you need he answers. The Apartment was spectacular, I didn’t want to leave. And didn’t want to give this review so I’d have the place again haha. 1st time using Vrbo and it won’t be the last! Thank you Eduardo for having me.
Commentaires de Gestion de l’hôtel
15 mai 2021 par VrboOwner, Gestion de l’hôtel
Thank you very much Emmanuel for visiting Cancun and allowing me to host you, it was a pleasure!!! You will always be more than welcome to come back and I hope to see you again soon! Have a fantastic day!