The view was amazing. The only thing is that one of the elevator was always put of use so sometimes you had to wait longer cause it was small elevators.
My family did 1 week in an all inclusive hotel and for the 2nd week, we rented this Condo to explore Cancun. We loved it! The condo was clean & spacious. The only downside was the shower head (4/10). Fewer Strong jets so spaced out that you can't rinse... The shower at the pool was way better. They came to try to fix it, but it didn't work. In our opinion, they had to change the entire head. (just a regular shower head could do the job). The condo is located in the Hotel Ocean Dream in the heart of the hotel zone. Everything is close by walk (shopping, convenient store, grocery store and restaurants. The bus is passing right in front of the hotel so you can go anywhere on Kukulcan blvd or downtown Cancun. We also took a ferry with Xcaret Group to go visit Isla Mujeres. Avoid taking Ultramar: there are a few hidden fees that are not published on their internet site. When You compare with Xcaret it looks cheaper, but it end up more expensive. When you purchase the Xcaret ferry round trip, they give you a free entrance ticket for the scenic Tower in Cancun. Also Xcaret group has a high standard so you get outstanding service. If it wasn't of the shower head, my family and I would recommand to anyone this condo, but I'm hesitant knowing they could have the same shower problem. It's unfortunate cause everything else was great. You have access to 2 pools, beach access. The restaurant is affordable and you have a great selection of food (mexican & international).
Not a pleasant stay. After three days, we finally got another room with hot water. The hotel rooms were outdated and had cockroaches. Poor communication from Vrbo and the host. Not recommended!
La habitaciĂłn estaba impecable, con una vista Ășnica y una ubicaciĂłn excelente. La atenciĂłn del personal del hotel fue muy buena.
AdemĂĄs, la habitaciĂłn contaba con utensilios de cocina, lo cual fue muy Ăștil durante la estadĂa.
La ubicaciĂłn resultĂł ideal, ya que se encontraba cerca de restaurantes y discotecas.
Sin duda volverĂa
The view of the beach in both directions is superb, and the location is perfect for partying/clubbing - just 75m from the club centre. However, the property needs some work. Here is the list of items sent to the Host on Day Four of seven - One of the sliding doors on the shower is missing.The front door catch is very loose and, even when closed, it moves - this is because the front door is warped.Two buttons on the safe do not work.The variable ring on the hob only works on the smaller setting of the two.There are only two pans which are so big they cannot both fit on the hob.There is very little kitchen equipment.A kettle would be very useful (we boil water on the hob and it takes 20 minutes.There are only 6 clothes hangers in the wardrobe.The TV/IZZI box only allow one channel which cannot be changed.There is a nail sticking out under the headboard on the furthest bed.The fridge is very noisy when the thermostat cuts in/out and it makes quite a loud knock/bang.The pillows are exceptionally hard. I have asked the resort if so,e can be changed, but I was told they only provide one type.The hinge of one of the kitchen cupboard doors is hanging-off.Most of the furniture appears original from the 1990s, so feels a little outdated.Check-in is easy, but I have marked it down because the hotel had (they said) been told the wrong number of nights.On the whole, we had a very enjoyable stay, despite the above.The items were not acknowledged or remedied.
Beach access and pools were incredible. Onsite food options were tasty and easy esp when we didnt want to leave the GORGEOUS views of the water. Easy walk to so many restuarants, convenience stores, and night clubs. Would def stay here again!
After all the terrible reviews, I was hesitant but glad I took my family. The beach and views are amazing. I was on the first floor ocean view, and had no issues with water pressure, hot water, or toilets. The two pools were clean and my kids loved it. Supermarket is a short 5-10 min walk away. My room was well worth the money!
Durchgehend laute Musik nachts von den Clubs. Anderes Zimmer als auf den Fotos wir mussten 20 zahlen, weil wir angeblich eine Zimmerkarte verloren hatten.
Beds and pillows are not confortable and the TV doesnât work. I suggest a smart TV wich is not a special amenties in 2025. The kitchen is not well equiped. The localisation and the resort are very good!The view is amazing!
The absolute best location and beautiful beaches!! We wanted a very relaxing stay which is what we got. Our place had a kitchenette and the walk to Chederauri was 10 minutes, everything that we needed was close. The staff were all wonderful and made our stay that much better. We will definitely be back
Great location: peaceful. Great experience!!
10 of 10
The room is exactly as in the picture, have a beautiful sea view and are so well cleaned!
100% recommendable!
2nd time here back to back. booked a shuttle only problem was shuttle was at another lterminal but we contacted the hotel and they contacted the driver so all went well. check in is 3. but you can change and enjoy the besch and pool. FYI the pool both pools are around 90 degrees . but fablous at night time. room had a kitchen. and we bought food worked well. elevators work well this trip. lots of entertainment with in walking distance and food. the red bus is 12 oesos and goes all around so its easy to use. would we come back.yup in a heart beat. cheers
I loved the location, the beach is amazing and the sea view from the balcony is spectacular. There are restaurants, night clubs and shops within walking distance. The bed mattress in the room is good. The kitchen disappointed me because the plates and cups are made of plastic, you cannot use them in the microwave. The state of the two sauce pans is not good, I didnât use them. Also, the fact that they donât take care of the curtains is not good at all as this is important. The building is not old but the metal fittings like the door handles in the kitchen cupboards are not well maintained therefore they are rusty as the salt in the atmosphere is very corrosive. Ignoring this issues, I had a nice stay.
I found this hotel to be cheap. There was not even something to clean dishes with in the kitchen in our unit. The water fountain was restrictive which to me was a bit crazy. And I was told if I wanted to sit on the cushions on the beach I had to consume. I didn't want to consume as I was with family. And the music blaring songs with curse words at 9 am when there was only families on the beach was ridiculous. I wouldn't go back to this hotel.
I do not recommend this hotel during the check in they told us room cleaning was not included so we did not worry about leaving our valuable stuff in sight. One day we returned from the beach and they had cleaned the room and my gold chain was not where I left it.They said they were going to investigate and we never heard from them.