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Hilton Garden Inn Cancun Airport

3.5 star property
Enjoy 2 bars/lounges at this 3.5-star Cancun hotel

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cancun Airport

Lobby
Restaurant
Exterior
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (MXN 395 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Place, Xoximilco
    ‪9 min drive‬
  • Place, Moon Palace Golf Club
    ‪11 min drive‬
  • Place, Riviera Cancun Golf Resort
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(71 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(67 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

9.0 out of 10
Wonderful
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

In Cancun .Within 6 miles (10 km) of this Cancun hotel, you'll find Moon Palace Golf Club and Nichupté Lagoon. Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 6 miles (10 km).

What's nearby

  • Xoximilco - 9 min drive - 8.5 km
  • Moon Palace Golf Club - 11 min drive - 10.6 km
  • Riviera Cancun Golf Resort - 11 min drive - 9.1 km
  • Delfines Beach - 17 min drive - 17.8 km
  • Iberostar Cancun Golf Course - 21 min drive - 17.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 2 min drive

Restaurants

  • ‪Margaritaville - ‬4 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Air Margaritaville - ‬6 min drive
  • ‪Berryhill Baja Grill Cantina - ‬17 min walk
  • ‪Kitchen Wolfgang Puck - ‬7 min drive

About this property

Hilton Garden Inn Cancun Airport

Enjoy 2 bars/lounges at this 3.5-star Cancun hotel
Hilton Garden Inn Cancun Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. The business-friendly Hilton Garden Inn Cancun Airport also features multilingual staff, dry cleaning/laundry services, and a convenience store. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 1 building
  • 186 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Hot tub
  • Breakfast included
  • Free airport shuttle
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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 165 per day)
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 395 for adults and MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1472 out of 2580 reviews
Rating 8 - Good. 589 out of 2580 reviews
Rating 6 - Okay. 245 out of 2580 reviews
Rating 4 - Poor. 137 out of 2580 reviews
Rating 2 - Terrible. 137 out of 2580 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The concierge should not be trusted!
Stayed 4 nights in Aug 2025

2/10 Terrible

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice, clean, and fresh. The concierge is the problem. We met Esteban the first day there. He insisted he was the man to call if we needed transportation. The very next morning we contacted him for a taxi to the hotel zone. An unmarked white van pulls up and takes us. We get there and he says his card machine isn’t working and asks for cash. He then grabs another card machine and also takes the pesos I had on hand. He charged my bank account $942.70 American for what the hotel charges 650 pesos. Esteban is in with the drivers there. DO NOT TRUST THEM!
Stayed 4 nights in Aug 2025

2/10 Terrible

Magdalena

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very poor service
Stayed 4 nights in Aug 2025

2/10 Terrible

Magdalena

Travelled with family
Disliked: Amenities
No profesional charge for everything, I would never stay there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Concepcion

Travelled with group
Liked: Amenities
I would rebook again if needed 👍
Stayed 1 night in Jul 2025

6/10 Okay

Tara

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very close
Stayed 1 night in Jul 2025

10/10 Excellent

laura, royse city

Stayed 1 night in Jul 2025

10/10 Excellent

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst breakfast buffet we ever had
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't arrive before 3:00PM to check in.

They are real "picky" about a 3:00PM check-in - Even when several groups are there to check in. Room was OK - view of the next door car rental car wash and parking lot. The shower drain was very slow - normal shower time with water up to my ankle.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaimie

Stayed 2 nights in Jul 2025

10/10 Excellent

jose

Stayed 1 night in Jul 2025

10/10 Excellent

Thom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Ennya, orlando

Travelled with family
The lights inside the bedroom were really poor, not a light room
Stayed 1 night in Jul 2025

8/10 Good

sonya

Liked: Cleanliness, amenities, property conditions & facilities
It's very convient
Stayed 1 night in Jul 2025

6/10 Okay

Zach

Travelled with partner
Staff was unpleasant and rude. Room was clean other areas in the hotel not clean. Limited food options.
Stayed 1 night in Jul 2025

2/10 Terrible

Rajaa, Manassas

Travelled with family and small children
Liked: Property conditions & facilities
Our recent stay in rooms 410 and 412 presented several challenges. Specifically, we experienced a lack of internet connectivity and non-functional televisions in both rooms, despite requesting assistance. Furthermore, room 410 had a severely clogged shower, resulting in rapid water accumulation. These issues were particularly problematic given our travel arrangements with young children and my husband's recent multiple surgeries, creating a stressful and unsatisfactory experience. This was, regrettably, the most unfavorable hotel stay we have encountered to date, considering our extensive travel history.
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a quick overnight
Stayed 1 night in Jul 2025

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general terms the hotel was good and the staff helpful and serviceable.
Stayed 1 night in Jul 2025

10/10 Excellent

LUIS J GARCIA

Stayed 1 night in Jun 2025

10/10 Excellent

Veronica

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our stay spot before going to all-inclusives the following days in Cancun. Beautiful pool, friendly staff, and easy location from airport
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Comfort
Stayed 1 night in Jul 2025