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Occidental Tucancún All Inclusive

3.5 star property
3.5-star beachfront property near Marlin Beach

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
View from room
On the beach, white sand, sun loungers, beach umbrellas
View from room
Indoor wedding

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Marlin Beach
    ‪3 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Aquaworld
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room

1 bedroom, free minibar, in-room safe, iron/ironing board

Double Room

7.8 out of 10
Good
(128 reviews)
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(122 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(13 reviews)
  • 129 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Sea View (Level)

1 bedroom, free minibar, in-room safe, iron/ironing board

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you steps from Luxury Avenue Shopping Mall and within a 5-minute walk of Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 miles (3 km).

What's nearby

  • Marlin Beach - 3 min walk - 0.3 km
  • Cancun Interactive Aquarium - 11 min walk - 1.0 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km
  • Aquaworld - 3 min drive - 2.9 km
  • Delfines Beach - 6 min drive - 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪La Veranda - ‬8 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Taboo Cancún - ‬14 min walk

About this property

Occidental Tucancún All Inclusive

3.5-star beachfront property near Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 503 out of 1329 reviews
Rating 8 - Good. 351 out of 1329 reviews
Rating 6 - Okay. 256 out of 1329 reviews
Rating 4 - Poor. 110 out of 1329 reviews
Rating 2 - Terrible. 109 out of 1329 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, Top notch Restaurants, and Clean overall
Stayed 6 nights in May 2025

6/10 Okay

Mihai

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Old and un functional furniture, long chair very used, dirty beach. Good food and friendly staff, nice environment.
Stayed 5 nights in May 2025

4/10 Poor

Ericka Jacqueline

Liked: Property conditions & facilities
Disliked: Cleanliness
very dirty and the food is cold and they don't clean rooms or glasses
Stayed 4 nights in May 2025

8/10 Good

Mirel

Liked: Cleanliness, staff & service, property conditions & facilities
we booked online with expedia an ocean view room; we were given a lagoon view room, which in fact was facing the back of the large shopping mall - that meant lots of noise during the night form freight trucks, garbage trucks and such; visual appeal of the shopping mall back side not at all fit with a vacation setting; disappointing that we could not change the room even with an upgrade cost we were prepared to pay
Stayed 9 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about my stay very satisfying
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Good place foy stay
Stayed 6 nights in May 2025

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible customer service
Stayed 4 nights in May 2025

8/10 Good

Shamim, Philadelphia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Price, going to city,
Stayed 7 nights in May 2025

10/10 Excellent

Charles T. Monahan T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lost my passport and security staff jumped on and do a huge all out investigation, very impressive. They had treams going trough garbage and laundry. They found it and save the day since i was leaving 420 am the next day. Shows where great and the dj at the main pool was doing all my request.Management has a great team of employees. 100 % will go back. Only one thing they have an italian restraunt, wow not even close. It was like the blind leading the blind on that one. But all other restraunts where great !!! . Shie
Stayed 5 nights in May 2025

10/10 Excellent

Destiny

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Francine

The check in was excellent, was given a room early with an excellent view of the beach. The beach was breathtaking. The buffet for breakfast and lunch was great quality. The dinner choices every night at each restuanratnt were wonderful.
Stayed 3 nights in May 2025

10/10 Excellent

Tamia

Liked: Cleanliness, amenities, property conditions & facilities
The stay was wonderful, it was very relaxing. The staff were really nice and attentive. No complaints.
Stayed 3 nights in May 2025

10/10 Excellent

Moushumi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing and kind people
Stayed 5 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Eric Bradley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many stairs, up, down, up, down, up and down. Food was ok, nothing special. Staff was friendly and helpful. Room was not ready at check-in time
Stayed 7 nights in May 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the resort was perfectly maintained. Of course there is some age to the property. Restaurants were nice good varieties.
Stayed 5 nights in May 2025

8/10 Good

Tigran, Tujunga

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Shane

Stayed 1 night in May 2025

2/10 Terrible

Mandeep

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately we were not that happy with our stay. Beach was full of sea weeds. That was really stupid. You can’t even go and swim. I am not happy with food and drinks. Food was just okey. Not many veg options. Drinks were the most unpleasant. For example asked for pinacolada. It was premix super sugary liquid with crushed ice. Highly not recommended it guys.
Stayed 3 nights in May 2025

10/10 Excellent

antonio m

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food , location , the swinming, people are nice and Cesar is an exellent host at the buffet restsurZnt
Stayed 6 nights in May 2025

6/10 Okay

fadila

Need to be more food. Every day same food.No sea food,no beef no pizza.
Stayed 7 nights in May 2025

6/10 Okay

Jessica Jennifer Negrete

Stayed 5 nights in May 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very close to the Luxury Kukulcan Mall and various attractions.
Stayed 10 nights in May 2025