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Sandos Cancún All Inclusive - Adults Only

4.5 star property
4.5-star beachfront property near Delfines Beach

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers
Property video
Caribe Suite | Balcony view
5 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Cancun, QROO
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Aquaworld
    ‪13 min walk‬
  • Place, La Isla Shopping Mall
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Balcony Deluxe Room

Balcony Deluxe Room

Balcony Deluxe Room

8.0 out of 10
Very good
(118 reviews)
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite

Sandos Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Laguna suite

Laguna suite

Laguna suite

9.4 out of 10
Exceptional
(9 reviews)
  • 84 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Caribe Suite

Caribe Suite

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • 108 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe room

Pillowtop beds, free minibar, in-room safe, desk

Deluxe room

8.2 out of 10
Very good
(117 reviews)
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Also, El Rey Ruins is within 3 miles (5 km) and Cancun Convention Center is within 6 miles (10 km).

What's nearby

  • Ballenas Beach - 3 min walk - 0.3 km
  • Aquaworld - 13 min walk - 1.1 km
  • Kukulcan Plaza Shopping Mall - 15 min walk - 1.3 km
  • Hotel Zone Beaches - 2 min drive - 1.5 km
  • La Isla Shopping Mall - 4 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬2 min walk
  • ‪Club 91 Lounge - ‬9 min walk
  • ‪La Madalena - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancún - ‬8 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star beachfront property near Delfines Beach
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities like a health club and a hot tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden, and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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  • Spa
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CA $626 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.
Property Registration Number 005-007-006265/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Reviews

Sandos Cancún All Inclusive - Adults Only Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1040 out of 2193 reviews
Rating 8 - Good. 515 out of 2193 reviews
Rating 6 - Okay. 363 out of 2193 reviews
Rating 4 - Poor. 148 out of 2193 reviews
Rating 2 - Terrible. 127 out of 2193 reviews

Reviews

10/10 Excellent

Anna, canyon country

Liked: Cleanliness
Stayed 5 nights in Sep 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their response time is very quick. I appreciate ALL the staff, from the restaurants (lizbeth, enrique, ivan, abril), to the Spa (teresa, monse, abraham, mily), martin who welcomed us at the door, the ones who made sure our room was always clean, those who served us drinks at the pool! There are so many amazing staff members that made sure we were taken care of, some I’m forgetting their names, but I appreciate you all! I would also like to thank the lady who sold us the Chichen Itza tour package. That was my favourite day in Cancun! I love the Mayan culture and i learnt soo much that day. I could write a whole chapter on my beautiful experience, so thank you Sandos!
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 6 nights in Sep 2025

8/10 Good

Clint

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller than other resorts.
Stayed 5 nights in Sep 2025

10/10 Excellent

Yanethzy Alexandra Duran

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it
Stayed 4 nights in Aug 2025

10/10 Excellent

Philippe, Garden Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great restaurants on site with many dining options. great room amenities.
Stayed 4 nights in Aug 2025

4/10 Poor

ronisha

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I sent a complaint to this property, as we left early and no one followed up with me. The property was nice, customer service horrible!
Stayed 4 nights in Jun 2025

10/10 Excellent

joanna carina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with extra friendly anf pleasant staff. Would not exactly rate it luxury as I've traveled a lot but it's definitely what we needed. Athe entertainment was exciting and it was the oerfect mix of adult friendly entertainment, jazz, kareoke, poolside parties and relaxation. I almost didnt book it because of some of the reviews but it was absolutely perfect for a wrekend getaway for hubby and I! We stayed in beautiful suite with beautiful views and received many perks! The food was fresh and delightful! Well done!
Stayed 4 nights in Aug 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and friendly atmosphere the beachfront view wonderful
Stayed 5 nights in Aug 2025

10/10 Excellent

BAVANPREET KAUR BAVANPREET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room, beach, dining and the staff were amazing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hindarin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was amazing, especially served by Enrique. He's the best front desk Sandos hired. He was eager to help us with any question.
Stayed 7 nights in Aug 2025

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandos Cancun was clean. Staff was friendly and everything was easy to get to. The Restaurants were really good. This was our 3rd time at this property. We will be back.
Stayed 5 nights in Aug 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was always different entertainment on a daily basis
Stayed 7 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Jaleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing everything including the area and staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Silvia E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't be more satisfied with the vacation I just had at Sandos Cancun. Everything was perfect! The staff was incredibly kind, and the way we planned our days there was fantastic. We had a fun nightlife and enjoyed excellent dinners with a variety of food. I highly recommend Sandos Hotel Cancun, and I will definitely be back soon.
Stayed 5 nights in Aug 2025

10/10 Excellent

Yevgeniya Oleksandrivna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied with our stay at this place!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My son and I enjoyed our time at Sandos. Great service and food. I will definitely be back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maleny, Manassas

Stayed 5 nights in Aug 2025

10/10 Excellent

Mamta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how staff is caring all visitors, pool activities were keeping us busy, room service was fabulous. Overall we had a good experience
Stayed 6 nights in Aug 2025

8/10 Good

Margaret Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was an older building. The only restaurant that was better than the buffet was the Japanese. The music at the pool was techno and got louder thu the day. There were great staff that made it worth the time.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ryan James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Jarrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough food options on the property
Stayed 4 nights in Aug 2025