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Suites Costa Cancun

3.0 star property
3-star hotel near Plaza Caracol Mall

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Photo gallery for Suites Costa Cancun

Basic Room, 1 King Bed
Basic Double Room | Bathroom
Point of interest
Restaurant
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Blvd. Kukulcan Km. 8.4, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪8 min walk‬
  • Caracol Beach
    ‪9 min walk‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed

Basic Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

Zona Hotelera stay.Within a 10-minute walk of this Zona Hotelera hotel, you'll find Plaza Caracol Mall and Caracol Beach. Also, La Isla Shopping Mall is within 3 miles (5 km) and Aquaworld is within 6 miles (10 km).

What's nearby

  • Plaza Caracol Mall - 2 min walk - 0.2 km
  • Cancun Convention Center - 8 min walk - 0.7 km
  • Caracol Beach - 9 min walk - 0.8 km
  • Gaviota Azul Beach - 14 min walk - 1.2 km
  • La Isla Shopping Mall - 7 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Riu - ‬4 min walk
  • ‪Turquesa Restaurant - ‬4 min walk
  • ‪Kawachi Specialty Restaurant - ‬4 min walk
  • ‪Hotel Miramar - ‬4 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Suites Costa Cancun

3-star hotel near Plaza Caracol Mall
There's a coffee shop/cafe on site. WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at Suites Costa Cancun. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 21 guestrooms or units
  • Built in 1995
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Suites Costa Cancun offers 21 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 9 for adults and USD 9 for children
  • A coffee shop/cafe

Things to do

  • Gym

Accessibility

  • Elevator (55 inch wide door)

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 15
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9 for adults and USD 9 for children
  • Pet fee: USD 15 per pet (varies based on length of stay) plus USD 15 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Suites Costa Blanca Hotel Cancun
Suites Costa Blanca Hotel
Suites Costa Blanca Cancun
Suites Costa Blanca
Suites Costa Blanca
Suites Costa Cancun Hotel
Suites Costa Cancun Cancun
Suites Costa Cancun Hotel Cancun

Suites Costa Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 142 out of 486 reviews
Rating 8 - Good. 130 out of 486 reviews
Rating 6 - Okay. 87 out of 486 reviews
Rating 4 - Poor. 65 out of 486 reviews
Rating 2 - Terrible. 62 out of 486 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tzvi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were moist and stained with god knows what and there was no hot water. I understand that you get what you pay for but in this Instance, just pay a little more so that you can sleep like a normal human. Or just don’t come to Cancun if you can’t afford it
Stayed 3 nights in Mar 2025

6/10 Okay

Izzat

Liked: Cleanliness, staff & service
There was no hot water in my room. I had to take cold / warm shower for the entire week. They say that you have to wait 5-10 minutes for the water heat up. But that didn't work even if waited for 20 minutes. But the cleanliness was good. And the location is very convenient.
Stayed 5 nights in Mar 2025

4/10 Poor

Jackeline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water, WiFi doesn't work in the rooms, floors not very clean, a huge bathtub in the bedroom but what for without hot water.
Stayed 2 nights in Mar 2025

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
None of the rooms have windows that open. You feel very claustrophobic with stagnant air in the room
Stayed 4 nights in Feb 2025

4/10 Poor

GILBERTO, Pacoima

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good price. Outdated, lot of Noise, main door did not work properly, bath toilet from one the rooms did work, we were moved from a room to another with diferente issues.
Stayed 4 nights in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

yahya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Basically, it was a strip mall that turned to the hotel and the rooms used to be a store is clean but has a weird feeling the stuff was amazing
Stayed 1 night in Feb 2025

6/10 Okay

Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property need some improvement but the stay is ok.
Stayed 3 nights in Feb 2025

6/10 Okay

Abe

Disliked: Cleanliness, amenities, property conditions & facilities
The establishment is situated close to transportation and easily accessible on foot to shopping and nightlife destinations. The beddings were clean. However, every surface was visibly dirty. Countertops, curtains, and side drawers were dirty and dusty. The chair inside was filthy and emitted an unpleasant odor. The bathroom was reeking of an unpleasant odor and was severely soiled. Despite my repeated complaints, the bathroom, floor, and surfaces remained uncleaned for days. I observed a cleaner mopping other room floors, suggesting that the cleaner responsible for my floor was ignoring ours. The room lacked a window, resulting in unpleasant odors. The air conditioning system was effective in circulating the air. Although the building is old and dilapidated, the lack of cleanliness significantly exacerbated my discomfort.
Stayed 12 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Because of the glass wall the room was not dark when sleeping. Blackout curtains would be better then the regular ones that were hung.
Stayed 1 night in Jan 2025

2/10 Terrible

Resbin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good. Very bad service
Stayed 3 nights in Jan 2025

4/10 Poor

Jesus

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
It was ok
Stayed 4 nights in Jan 2025

8/10 Good

Maegan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
room was nice, close to beach
Stayed 5 nights in Jan 2025

2/10 Terrible

Jorge Adrian Terrones

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was not what we expected
Stayed 4 nights in Dec 2024

4/10 Poor

Damian

Travelled with partner
Disliked: Amenities, property conditions & facilities
Great size bed. Good for one night stays. Shower doesn’t have hot water and toliet has a hard time flushing. Also there is light coming through windows all night. the room is located in the middle of a mall.
Stayed 1 night in Jan 2025

4/10 Poor

Shahab

Disliked: Property conditions & facilities
Pay couple more dollars and go to better place. Take care
Stayed 3 nights in Dec 2024

2/10 Terrible

Noha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to suite costa Cancun at the hotel they refused to give me more towels or another door key for my husband the The receptionist at the hotel was so rude to us I lost the card for my room they asked me to pay $15 dollars no internet no hot water sometimes the refrigerator was leaking Never again thank you
Stayed 6 nights in Dec 2024

2/10 Terrible

Irene, Calgary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hard to find, no signage on the outside. Kind of strange layout, looks like it used to be a mall. Bed itself was fine but not enough bedding for two people. The mini fridge had a light on that lit up the room at night, had to cover with a towel so we could sleep. Very limited amenities in the room , the theme “Twiggy” was kind of odd, I guess it was supposed to be a boutique hotel kind of vibe but felt kind of cheap because the posters were wrecked and dirty.
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Stayed 10 nights in Dec 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized..
Stayed 3 nights in Dec 2024

2/10 Terrible

José

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Yadvinder

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Stay was good, staff was helpful. Everything we needed was closeby.
Stayed 2 nights in Dec 2024

6/10 Okay

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We normally stay here the night we fly in just to give us a minute to relax before we check into our Resort. The resort needs a lot of updating but for our needs it is perfectly fine it is safe we have been staying here one evening normally arriving around 8:00 p.m. and greeted pleasantly and promptly. Our first room had an odd odor but we were quickly relocated and everything went smoothly after that. It has no resort style feel but it is easy for one night. It is also directly located across from the Dreams Resort which is where we head to first thing in the morning. There is local shopping right outside where you can grab a drink and some snacks before heading to bed. The beds are comfortable enough considering we're always exhausted from our flight.
Stayed 1 night in Dec 2024