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"The staff were very nice. They make us feel at home. The girl at the desk gave us great information about things to do. We took public transportation ... " More

By a verified traveller on Sat 05 Aug 2017

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Hotel Description

Hotel near Plaza Caracol Mall in Cancun

Zona Hotelera stay

Within a 10-minute walk of this Zona Hotelera hotel, you'll find Plaza Caracol Mall and Caracol Beach. Also, La Isla Shopping Mall is within 3 miles (5 km) and Aquaworld is within 6 miles (10 km).

Dining, fitness center

A restaurant and a gym are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Basic Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Basic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suites Costa Cancun ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Suites Costa Cancun

Everyone (2)
4 out of 5

Affordable hotel within walking distance to clubs

Pros: Very friendly staff
Cons: The building needs painting
Location: Withing a walking distance to allow clubs. A lot of restaurants around. El POBLANO restaurant next to the hotel has great food with resonable prices.
The staff were very nice. They make us feel at home. The girl at the desk gave us great information about things to do. We took public transportation all the time. It was very safe. Visited Delfines beach at night on public transportation. It was safe. The clubs are withing walking distance to the hotel. We walked though town at night and felt safe. There is always tourist walking around. The hotel has a guard 24 hours. There is a lot of restaurants around the hotel. Starbucks is just around the corner. Great experience. The hotel needs a little improvements on the outside but the rooms inside are renovated and clean.

Posted by , from los Angeles on 5 Aug. 2017

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2 out of 5

Hotel Stay

Upon arrival this did not look like a working facility. It look run down from the outside and many areas are closed off as if it's under construction. The staff was friendly and answered questions. The room was clean and functional. No shower door or shower curtain available. The bed was large but not the most comfortable mattress. Beware the bread they offer in the lobby. It was moldy.

Posted by , from Los Angeles, CA on 15 Jul. 2017

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Property Features

There's a restaurant on site. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at Suites Costa Cancun. Self parking is free. Smoking is allowed in designated areas at this Cancun hotel.

  • 21 guestrooms or units
  • Built in 1995
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
  • Dining venue

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Suites Costa Cancun offers 21 air-conditioned accommodations with hair dryers and complimentary toiletries. 49-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

Suites Costa Cancun has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No cribs (infant beds) available
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15–50 for adults, and USD 15–50 for children
  • Pet fee: USD 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suites Costa Blanca Hotel Cancun
  • Suites Costa Blanca Hotel
  • Suites Costa Blanca Cancun
  • Suites Costa Blanca
  • Suites Costa Blanca
  • Suites Costa Cancun Hotel
  • Suites Costa Cancun Cancun
  • Suites Costa Cancun Hotel Cancun
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.