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Suites Malecon Cancun

3.5 star property
3.5-star hotel near Plaza Las Americas, connected to a shopping center

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Photo gallery for Suites Malecon Cancun

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Luxury Room, 1 King Bed, Hot Tub, Sea View | Balcony view
Dining room
Terrace/patio
Family Suite, 2 Bedrooms, Kitchen, Sea View | Balcony view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Av. Bonampak Sm 6 M1 L1, Vancouver Tower, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪2 min walk‬
  • Place, Amerimed Hospital
    ‪6 min walk‬
  • Place, Dubai Palace Casino
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Kitchen, Sea View

Terrace/patio

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

8.4 out of 10
Very good
(33 reviews)
  • Sea view
  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, Sea View

Family Suite, 2 Bedrooms, Kitchen, Sea View | Balcony view

Family Suite, 2 Bedrooms, Kitchen, Sea View

8.0 out of 10
Very good
(29 reviews)
  • Sea view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Standard Room, 1 King Bed, Non Smoking, Sea View | View from room

Standard Room, 1 King Bed, Non Smoking, Sea View

8.4 out of 10
Very good
(49 reviews)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen, Ocean View

Family Suite, 3 Bedrooms, Kitchen, Ocean View | Balcony

Family Suite, 3 Bedrooms, Kitchen, Ocean View

7.4 out of 10
Good
(13 reviews)
  • Ocean view
  • 146 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | View from room

Economy Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Hot Tub, Sea View

Luxury Room, 1 King Bed, Hot Tub, Sea View | Balcony view

Luxury Room, 1 King Bed, Hot Tub, Sea View

8.2 out of 10
Very good
(42 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Downtown Cancun stay.Within a 10-minute walk of this Downtown Cancun hotel, you'll find Plaza Las Americas and Amerimed Hospital. Also, Dubai Palace Casino is within half a mile (1 km) and Galenia Hospital is within 2 miles (3 km).

What's nearby

  • Plaza Las Americas - 2 min walk - 0.2 km
  • Cancun Bullfight ring - 3 min walk - 0.3 km
  • Amerimed Hospital - 6 min walk - 0.6 km
  • Royal Yak Casino and Sports Book - 11 min walk - 1.0 km
  • Dubai Palace Casino - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪La Taberna De Los Amigos - ‬2 min walk
  • ‪Olive Garden - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk

About this property

Suites Malecon Cancun

3.5-star hotel near Plaza Las Americas, connected to a shopping center
Suites Malecon Cancun offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Suites Malecon Cancun also features a terrace, a garden, and a television in a common area. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3.5-star Cancun hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 18 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Suites Malecon Cancun offers 64 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Handrails in stairways (36 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Malecon Cancun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Suites Malecon Cancun Aparthotel
Suites Malecon Aparthotel
Suites Malecon Cancun
Suites Malecon Cancun Hotel
Suites Malecon Hotel
Suites Malecon
Hotel Suites Malecon Cancun Cancun
Cancun Suites Malecon Cancun Hotel
Hotel Suites Malecon Cancun
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel Cancun

Suites Malecon Cancun Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 544 out of 1051 reviews
Rating 8 - Good. 217 out of 1051 reviews
Rating 6 - Okay. 130 out of 1051 reviews
Rating 4 - Poor. 62 out of 1051 reviews
Rating 2 - Terrible. 98 out of 1051 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mar

Liked: Cleanliness, staff & service, amenities
The room is clean. the staff are nice. the location is great. Checked-in Dec 29 - checked-out Dec. 31
from our room
Our room
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis, Wauwatosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 11 nights in Dec 2025

10/10 Excellent

Katiuska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta super limpio la atencion estupenda y tieneun mol debajo super lo recomiendoal 100
Stayed 3 nights in Dec 2025

10/10 Excellent

Konstantin, PLEASANTON

Stayed 6 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Smelled old tv did not work staff was nice seemed more like a hostel than hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
Place was nice, clean and when the walking distance to a lot of restaurants and stores
Stayed 1 night in Dec 2025

2/10 Terrible

Natalie, Las Vegas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a terrible place and would never recommend it to anyone. The bathroom was not clean. The shower had water streaks all over the glass and the shower rod was rusty. The fridge had rust on it in numerous places inside and out and had mold on it as well. The couch was dirty looking and not comfortable. The closet door was not operable. They also charge for someone to just come and visit and talk for a couple hours even if they are not staying in the room!! Who does that?! This place is absolutely ridiculous. They do not know about customer service. Trying to get it all figured out there is no manager to talk to, to rectify the situation and going back and forth to get it fixed. It was completely unacceptable for us and they will not refund our money. I am not staying in a place that is unsatisfactory and dirty. They did not even offer another room, so we had to find another place at the last minute to stay. I should not have to be forced to stay at a place that is unsatisfactory and not clean like we expect and not get even a partial refund. I was fine to pay a "penalty fee" but they will not even except that and refund me the rest. I recommend not to stay here. I have been to Cancun several times and will never recommend or stay here ever.
Stayed 5 nights in Dec 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Dec 2025

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was smooth, very safe building and mall really close to walk to
Stayed 2 nights in Dec 2025

2/10 Terrible

Shaun

Travelled with partner
Disliked: Amenities
security stole my necklace (night security) and the Gm did nothing about! I seriously don’t recommend the guest are not first priority! It’s more sad and distributing than anything … but my lawyer is on it that necklace was 4200 bucks!
Stayed 3 nights in Dec 2025

8/10 Good

SUZY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the hot tub was same temp as the pool. cushions on pool need new covers. There need to be kinder regards to support dogs, and less fee at end if you left a stain on the sheets, that will wash out, charge from 75 dollars usd , I complained and reduced to fifty dollars usd. was light pink drainage from a medical procedure. washes out completely. Loved the location
Stayed 17 nights in Dec 2025

8/10 Good

Terry, grenfell

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff
Stayed 21 nights in Oct 2025

2/10 Terrible

Hassen, Largo

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
To begin with, the room was not properly cleaned, and the air conditioning emitted an extremely unpleasant musty smell. They never provided us with clean towels or extra toilet paper, even though they saw that we had children and that we were staying there for a couple of nights. The worst part was the mistreatment by the staff. We identified Lazaro, one of the security guards who yelled us and insulted us with false accusations. I will never return to this hotel, nor will I recommend it to anyone.
Stayed 2 nights in Nov 2025

8/10 Good

Charnissa Lavette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
However, the hotel was extremely frugal with towels and toiletries. We had to call multiple times just to receive additional or basic supplies. It’s common sense that if there are two adults in the room, there should be two full sets of towels. Each time I called the front desk, I was questioned about why I needed extra, which was frustrating and unnecessary. The only time the room was fully stocked and thoroughly cleaned was after I left a tip. While I understand tipping for exceptional service, I should not have to tip daily just to receive basic housekeeping and adequate supplies. The room was already paid for, and standard service should not be conditional.
Stayed 4 nights in Dec 2025

10/10 Excellent

Darryl, Regina

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as usual. Shoutout to Daniel, always very welcoming, friendly, and helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the value. Awesome apartments
Stayed 4 nights in Dec 2025

10/10 Excellent

Dennise, Moseley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was simple and clean. Very friendly, helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yunier

Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Everything was top of the line
Stayed 3 nights in Nov 2025

10/10 Excellent

Alejandro

Stayed 4 nights in Nov 2025

4/10 Poor

Shawn

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff were difficult, toilets malfunction, cash deposit required, one working elevator for 20 dtory hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Terry, grenfell

Liked: Cleanliness, amenities
The cleaning staff was exceptional , joanna was the most pleasant person. The greeting guy daniel fantastic every visit. The only thing I would suggest is to upgrade the furniture in the suits , worn outand uncomfortable. Cutlery was not acceptable. I would stay again no questions asked! The staff was very welcoming and professional.
Stayed 19 nights in Nov 2025

4/10 Poor

Nafatouma

Disliked: Property conditions & facilities
rats scratching all night awful
Stayed 2 nights in Nov 2025

6/10 Okay

Breyanna

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I’m leaving a 3-star rating — I would have given 2 stars, but I was able to take care of the issues on my own. The hotel itself was okay, but the main concern was the cleanliness of the room. The room we were given was not cleaned properly at all. The bathroom was filthy, there was urine around the toilet, the shower door was covered in hard water stains, and there was hair in the sink and on the bed. The dressers were not wiped down, and you could still see stains from previous guests’ food and drinks. If you’re just looking for a budget-friendly place to stay and don’t mind purchasing cleaning supplies to clean the room yourself, then this place may work for you. However, overall, I was not satisfied with my stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Edward

Liked: Staff & service
Disliked: Property conditions & facilities
It's showing its age. computers were't working. elevators out of service. very convenient location. infinity pool is not flowing. Pizza oven was full of trash. Unusable. Sofa has seen better days.
Stayed 7 nights in Nov 2025