Villa Palmeras

3.5 star property
3.5-star hotel in Alfredo V. Bonfil

Choose dates to view prices

Photo gallery for Villa Palmeras

Interior
Porch
Breakfast meal
Junior Studio Suite
Junior Studio Suite | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Place, Moon Palace Golf Club
    ‪17 min drive‬
  • Place, Delfines Beach
    ‪19 min drive‬
  • Place, Iberostar Cancun Golf Course
    ‪21 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪9 min drive‬

Room options

Standard Room

8.6 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room

9.4 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard double room

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

Alfredo V. Bonfil stay.Your stay at this Alfredo V. Bonfil hotel places you within 3 miles (5 km) of Nichupté Lagoon and Parish of the Risen Christ. Pabellón Cumbres Shopping Center and María Desatadora de Nudos Sanctuary are also within 6 miles (10 km).

What's nearby

  • Riviera Cancun Golf Resort - 12 min drive - 11.2 km
  • Moon Palace Golf Club - 17 min drive - 16.9 km
  • Delfines Beach - 19 min drive - 20.3 km
  • Iberostar Cancun Golf Course - 21 min drive - 21.7 km
  • La Isla Shopping Mall - 28 min drive - 28.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive

Restaurants

  • ‪EL 5ABOR UMAMI - ‬4 min drive
  • ‪Restaurante Mito - ‬3 min drive
  • ‪Las Tarascas - ‬3 min drive
  • ‪Barbacoa Los magueyes y minisuper Caballito - ‬17 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Villa Palmeras

3.5-star hotel in Alfredo V. Bonfil
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and an arcade/game room are also featured at Villa Palmeras. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 17 guestrooms or units
  • Poolside lounge chairs
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Villa Palmeras offers 17 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Outdoor pool

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property only accepts cash. The property is professionally cleaned.

We should mention

  • Pool access available from 7 AM to 9 PM.

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Reviews

Villa Palmeras Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 562 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

Reviews

2/10 Terrible

Monica

I checked into to this facility and check in was great everything was done virtually. We walked into our room and the room smelled like raid and there was mold beneath the AC. I left and booked another property the raid smell was strong. Since there is no one at the property I was unable to make a complaint.
Stayed 1 night in Jul 2025

10/10 Excellent

Chasity

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Josefa, Eagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 2 nights in Jun 2025

8/10 Good

Natecia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough place for an affordable price. Would recommend to someone needing a place for a night or two.
Stayed 1 night in Jul 2025

10/10 Excellent

Maikol

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, good chilaquiles
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to enjoy.
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Property conditions & facilities
The property is beautiful just like the photos. However, I arrived at night and immediately fell into pool near the dining area and entrance and injured myself. The lighting was not good at night inside the Villa and there’s no one to assist if you arrive when I did (10p). The staff was not very accommodating and seemed annoyed to have to serve food and drinks. They charge for water and ice. I repeat, they charge for water and ice. I know it’s México but that’s not good if you actually drink water. They also never seemed to have change which I think is a way of making extra money. The best thing about the place is that people leave you alone. The worst thing about the place is that people leave you alone.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Marianne

Business traveller
Disliked: Cleanliness, amenities
It was located in a very poor area of town. The food was precooked and then heated some of the chicken was still frozen. Two dogs were barking most of the night. It is just not a place that I would feel comfortable recommending.
Stayed 1 night in Jul 2025

10/10 Excellent

Aronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andrea was extremely helpful and very knowledgeable. As well as took care of my needs quickly and efficiently.
Stayed 1 night in Jun 2025

10/10 Excellent

Martha Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está perfecto para relajarse, muy limpio, muy completo, muy elegante. Todos los empleados son muy amables. La comida deliciosa. Me encantó el lugar
Stayed 1 night in Jul 2025

10/10 Excellent

Thor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Amenities
Stayed 1 night in Jun 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is a wonderful property for the price. Food is very good. With the automated system they have there is no way to get water or coffee outside of operating hours.
Stayed 1 night in Jun 2025

6/10 Okay

Donna

Travelled with partner
Disliked: Amenities
The property is hard to find. The room had no phone. The room itself was clean but the sheets had stains. The bathroom was clean except the showerhead was old and dirty. No wash cloth.
Stayed 1 night in Jun 2025

8/10 Good

Dorothy

Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay at Villa Palmeras! We had a fantastic experience at Villa Palmeras. Getting there was a breeze—access was super easy, and the shuttle service to the airport made everything so convenient. The food was delicious and the kitchen staff were incredibly friendly and welcoming, which made meals even more enjoyable. The pool was clean and perfect for relaxing, and our room was spotless and very comfortable. It’s a great place to unwind, with excellent service all around. Highly recommended if you're looking for a peaceful stay near the airport with great amenities!
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriella

Stayed 1 night in Jun 2025

8/10 Good

Lief

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant surprise

I recently stayed at Villa Palmeras while traveling from Canada to Holbox. We needed a couple of affordable rooms for a night before traveling on the next day. I was a bit concerned during the taxi ride there that I'd made a mistake as the hotel isn't in an area I would expect. However once inside the gates I was immediately relieved to be in a beautiful gardened space that felt like an estate or manor. The rooms and beds were wonderful and clean, the food was good and the service pleasant. It is a bit unusual because accessing the grounds and rooms is all digital with access codes, no keys and there is no traditional front desk with a concierge. However everything I needed or asked for (including an affordable shuttle to and from the airport) was arranged remotely via WhatsApp. I will stay again and would recommend Villa Palmeras for a lay over or if you're traveling by car. It is not near a beach or a shopping district so I wouldn't recommend as a vacation hotel unless you have a car to get around or don't mind taxiing to see the sights of Cancun.
Stayed 1 night in Jun 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 1 night in Jun 2025

10/10 Excellent

Jlyn

Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, property conditions & facilities
A significantly more private and quiet getaway from the party that is the hotel zone. I got the superior room and got a balcony that faced away from the public amenities where I could dry my bathing suit and towels from the day. They have a home cooked restaurant during the day with moderate pricing and a hammock near the pool to take a nap in. Gated parking, just watch that last speed bump before the villa.
Stayed 5 nights in Jun 2025