Note fondée sur 229 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
Publié le 15 janv. 2017 sur Expedia
Pour : son implantation et sa propreté
Contre : manque un bar sympa à côté de la piscine
Emplacement : très local
superbe endroit et personnel très délicat. Propreté et chambre spacieuse
par karine de Paris
Séjour agréable
Publié le 22 mars 2016 sur HotelsSuperbe hôtel composé de magnifiques bungalows d'inspiration coloniale au cœur d'un jardin tropical.
Accueil chaleureux tant à la réception que dans les différents restaurants, sans oublier la piscine.
Les chambres sont spacieuses. Un grand merci à Anyl notre super homme de ménage qui a tout de suite averti la direction que nous avions oublié de fermer notre safety box.
Un seul point noir, le coté plage. Aucune infrastructure de prévue apres un bain de mer : juste 3/4 parasols miteux, sans parler des transats dont les matelas ont été vendalisés depuis bien longtemps.
Dans l'ensemble le Vivanta Holiday est un hôtel que nous recommendaons vivement !!!
Recommandé
pour Tout le mondepar Rose de Paris
hotel ideal pour de belles vacances
Publié le 16 nov. 2012 sur Expedia
Pour : le site dans un tres joli parc
Contre : la vetuste des chambres
Emplacement : la plage n est pas belle mais il est bien situe a Goa a l ecart de l agitation
excellent hotel mais qui a besoin d etre renove Les salles de bain sont un peu limites pour un 4 etoiles
Par contre le personnel est efficace et charmant et tous les restaurants sont de tres bonne qualite
par un voyageur
Publié le 31 janv. 2024 sur Hotels
Me and my wife have been staying in taj for most of our holidays since years but Goa taj doesn’t feel like the standards taj has . Firstly we tried the restaurant in taj which apparently served goan food but when we had it , it was average half of the things were not available , fish curry was smelly fish dint feel fresh , we left the entire curry , prawn fry was again average , then we tried buffet for breakfast it was nothing like taj felt im in some 3 star restaurant , there is no mirror in the rooms everytime my wife had to get ready she was using the washroom mirror , don’t you think there should be a big mirror in the room it was inconvenient for my wife and for me and again not what we paid for , the bathroom valve for the shower kept falling everytime we went for shower , once we called the housekeeping to clean the room in the morning and afternoon we came back to room , my wife had kept DND on because the room was clean and she had kept her personal belonging in the room and we went out in sometime when we returned back in the eve , housekeeping had again come in the room to decorate the bed even after the DND was on which was unacceptable,after complaining the manager said he’ll get back to me but he didn’t care I guess and we left the next morning really disappointed with taj Goa , would not recommend it to anyone
Commentaires de Gestion de l’hôtel
14 févr. 2024 par THV, Gestion de l’hôtel
Dear Sir,Greetings from Taj Holiday Village Resort & Spa, Goa ! This has reference to your feedback pertaining to your brief stay with us. At the outset, I would like to thank you for your patronage of Taj Hotels Resorts and Palaces.Your feedback is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests.Please accept my sincere apologies for the inconvenience caused due to inconsistent delivery of product and services. I was extremely perturbed to know about the points mentioned by you in regard to promptness, clarity, accuracy and responsiveness of the staff. I have taken the matter very seriously with the hotel team and concerned departmental heads and have initiated corrective action. I have also commenced a revisit of our brand standards, processes and checklists to ensure these lapses on our part do not occur again.It is of great importance to us when a guest takes time to let us know about our product and services which you recently experienced. We have noted your comments-both constructive and positive to ensure that we make the necessary changes in our operations and ensure that this does not happen again.Your patronage to Taj Holiday Village Resort & Spa, Goa is extremely important to us and I request you to kindly treat this incident as an aberration. I do look forward to meeting up with you during your next stay with us and assure you of our finest services, attention and Taj Hospitality at all times.With Warm RegardsSouvik BhattacharyaGeneral Manager
par un voyageur
Publié le 31 déc. 2023 sur Expedia
I is a great place family holiday, staff is very friendly , food is good
Commentaires de Gestion de l’hôtel
13 janv. 2024 par THV, Gestion de l’hôtel
Dear Guest,Greetings from Taj Holiday Village Resort & Spa, Goa!!Thank you very much for taking the time to share your experience with us. I am delighted to note that the team met and surpassed your expectations and you have carried back fond memories of your trip. I have personally conveyed your kind words to the entire team . We look forward to welcoming you back soon and in the meantime we send you our best wishes for a wonderful day ahead. Warm RegardsSouvik BhattacharyaGeneral Manager
par un voyageur
Publié le 17 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 mai 2023 par Taj Holiday Village Resort & Spa, Gestion de l’hôtel
Greetings from Taj Holiday Village Resort & Spa, Goa !!Thank you very much for taking the time to share your experience with us.I am glad to know that we were able to deliver the Taj Hospitality we pride ourselves on.
par un voyageur
Great location!!! the rest is Mid
Publié le 23 févr. 2023 sur Hotels The location is great the breakfast is good. The beach and pool are great. The F&B staff are pleasant with prompt service Special shout out to the Banyan tree and the house of Nomad. Check-in and Check-out process was not pleasant, the house manager was RUDE when I asked for my second key for my Dad, the check-in process took 3 hours, the service recovery was acceptable thanks to Isha. They have a complimentary shuttle etc. However, at this price point there are better options in Goa, staying here was a mistake.
Commentaires de Gestion de l’hôtel
13 janv. 2024 par THV, Gestion de l’hôtel
Dear Guest, Greetings from Taj Holiday village Resort & Spa, Goa.It was a pleasure to have you with us during your recent visit to Goa. Thank you for your constructive feedback .We value your patronage and we look forward to an opportunity to serve you better in the near future.Warm regardsSouvik BhattacharyaGeneral Manager
par un voyageur
Best stay in Goa hands down!
Publié le 11 févr. 2023 sur HotelsThis hotel and the staff are truly amazing! Welcoming, courteous, accommodating and generous. We were celebrating my husbands 60th birthday on this trip, and were sweetly surprised by the chocolate cake and birthday message left in our room one day. So thoughtful! Restaurants on site are excellent, the new Seven Rivers brewery nearby also a fabulous property for dinner and drinks. Highly recommend the Taj to anyone visiting Goa.
Commentaires de Gestion de l’hôtel
14 févr. 2023 par THV, Gestion de l’hôtel
Dear Guest, Greetings from Taj Holiday Village Resort & Spa, Goa!Thank you for your review of our Resort. It gives us great pleasure to read that you enjoyed your stay with us and our associates delighted you. I have shared your feedback with the entire team at the Resort. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the Resort with fond memories.We are all looking forward to welcoming you back for another memorable holiday.If I can be of any assistance in the meanwhile please do let me know.Warm regards,Souvik BhattacharyaGeneral Manager
par un voyageur
Publié le 4 févr. 2023 sur Expedia
Greenery, being right on the beach, restaurant choices.Really liked Rocky who is a personal trainer at the onsite gymn and Sachin in the main restaurant.
Commentaires de Gestion de l’hôtel
6 févr. 2023 par THV, Gestion de l’hôtel
Greetings from Taj Holiday Village Resort & Spa, Goa !!Thank you very much for taking the time to share your experience with us.
par un voyageur
Publié le 27 janv. 2023 sur Expedia
Front desk and housekeeping services were extremely poor. Rooms were not clean. The sofa had stains, the room telephones were not working. The restaurants weren’t great either but the restaurant staff were good.
Commentaires de Gestion de l’hôtel
6 févr. 2023 par THv, Gestion de l’hôtel
Dear Guest, Greetings from Taj Holiday village Resort & Spa, Goa.It was a pleasure to have you with us during your recent visit to Goa. Thank you for your constructive feedback .We value your patronage and we look forward to an opportunity to serve you better in the near future.Warm RegardsAnkush GagnejaRevenue Manager
