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The Falstaff Hotel

4.0 star property
4-star hotel near Westgate Gardens

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Photo gallery for The Falstaff Hotel

Front of property - evening/night
Luxury Room
Bar (on property)
Concierge desk
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Place, Westgate Gardens
    ‪1 min walk‬
  • Place, Marlowe Theatre
    ‪5 min walk‬
  • Place, Canterbury Cathedral
    ‪7 min walk‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(34 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, individually decorated, individually furnished

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Cosy Double Room

8.0 out of 10
Very good
(25 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Canterbury

City center stay.Within a 5-minute walk of this Canterbury hotel, you'll find Westgate Gardens and Marlowe Theatre. Also, Canterbury Cathedral is within half a mile (1 km) and Canterbury Christ Church University is within 2 miles (3 km).

What's nearby

  • Westgate Gardens - 1 min walk - 0.2 km
  • Westgate Gardens and Towers - 2 min walk - 0.2 km
  • Marlowe Theatre - 5 min walk - 0.4 km
  • Canterbury Cathedral - 7 min walk - 0.7 km
  • University of Kent - 12 min walk - 1.1 km

Getting around

  • Canterbury West Station - 4 min walk
  • Gatwick Airport (LGW) - 81 min drive

Restaurants

  • ‪Black Griffin - ‬2 min walk
  • ‪The West Gate Inn (Wetherspoon) - ‬1 min walk
  • ‪The Cricketers - ‬3 min walk
  • ‪Cafe des Amis du Mexique - ‬1 min walk
  • ‪Lady Luck Bar - ‬2 min walk

About this property

The Falstaff Hotel

4-star hotel near Westgate Gardens
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Falstaff Hotel also features a terrace, a garden, and coffee/tea in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Canterbury hotel is smoke free.

  • 49 guestrooms or units
  • 3 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Falstaff Hotel offers 49 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.50 for adults and GBP 14.50 for children
  • Uncovered self parking fee: GBP 15 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 347 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Kate

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The staff were ok overall, some really pleasant and others clearly fed up! It's a really old building so challenging to manage. Our room was described as 'cosy' it was tiny with an awful view at the back of the fire escape and windows that didn't open properly. I felt very claustrophobic. The bathroom was a shower over a bath but so small it was hazardous trying to get out of. We are over 60 and the position of the towel rail meant it was what you grabbed to try to get out, after we both burnt ourselves they kindly turned it off. The location is great but a bit noisy but we had expected some noise but I don't think we'll stay again and definitely not in what they describe as a 'cosy' double- not my interpretation of cosy! Fortunately we were out a lot of our stay. Parking was ok but steep at £12 per day. If we visit Canterbury again and ot is likely we will, I'll do more research amd find an alternative, perhaps a little further out.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

feras

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room with a lovely big bath and power shower. The 6’ bed was extremely comfortable and we slept really well. Breakfast the following morning was the normal fare but served quickly and efficiently. Thank you
Stayed 1 night in Sep 2025

6/10 Okay

feras

Stayed 1 night in Sep 2025

10/10 Excellent

Deborah G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sized and comfortable room, fabulous breakfast
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Dominique

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Hey
Stayed 2 nights in Sep 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
The first room we were given was disappointing as it was next to noisy pub garden and was smaller and more cramped than advertised, thankfully the receptionist was great and moved us to a different room which was lovely and we had a great stay. Food at the nearby Cafe de soleil was delicious and hotel was convenient for wandering round the city and Cathedral
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Falstaff ricks!

I loved every minute of my stay. The check-in was easy and the woman at the front desk was very pleasant. Bar staff was nice- I especially liked Felipe. He is a good fit for a bar man.
Stayed 3 nights in Sep 2025

8/10 Good

Elaine

Liked: Cleanliness

Good for a weekend.

Convenient, friendly and clean.
Stayed 2 nights in Sep 2025

8/10 Good

Maja

Liked: Cleanliness, staff & service
Overall decent hotel. Best thing is convenient location to the train station, dining options and attractions. Warm breakfast options and happy hour incl. boardgames and snacks were great. Rooms could use a makeover (bathroom ceiling crumbling etc) though, especially for the price.
Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Emma-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very relaxing stay

A lovely hotel.classic room was spacious with a very comfortable bed. Bar staff were excellent. Breakfast was lovely.
Stayed 2 nights in Sep 2025

4/10 Poor

Joseph

Disliked: Property conditions & facilities
Convenient location. Walkable to everything in town. Bathroom toilet and tub gurgle and spout nasty water about 2-3 inches up from the drain, very visible and smells awful. This is sewer gas. I do not recommend this hotel to anyone. Check-in is rigid, even if the room is ready and cleaned, you cannot check in until 3 pm - period. A long line forms at the front desk at 3 pm, all guests kept waiting in adjacent sitting rooms for the 3 pm hour. Petty and bureaucratic process and not in the least customer friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful. Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Michel

Stayed 2 nights in Sep 2025

8/10 Good

Derek

Stayed 8 nights in Aug 2025

2/10 Terrible

Rachael

Stayed 1 night in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay here. Perfect central location and parking. The staff were excellent and accomodating. The atmosphere was very relaxed and a great cocktail bar. Would definitely come again :)
Stayed 3 nights in Aug 2025

8/10 Good

Peter T Bielby

Stayed 5 nights in Aug 2025

8/10 Good

Phu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great property, great location, was really nice and the staff were wonderful, probably the only thing I could say is, an air con unit and a fridge in the room would’ve been good but that’s the other thing I could say that’s remotely negative. Highly recommend the falstaff hotel to anyone looking to enjoy Canterbury
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eleisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025