Ratings based on 309 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Nice hotel
Posted Feb. 19, 2024 on HotelsVery nice hotel - looks like it might be more set up for business conferences - but was extremely clean an comfortable only drawback was no lift so if your on the upper level it’s a bit of a drag getting the luggage up and down the stairs.
Comment from Hotel Management
Feb. 21, 2024 by CL GrandWest Team, Hotel Management
Thank you for kindly completing our online survey.We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.
by A traveller
Posted Feb. 13, 2024 on Expedia
Good place to stay, close to highways and industrial areas
Comment from Hotel Management
Feb. 21, 2024 by CL GrandWest Team, Hotel Management
Thank you for kindly completing our online survey.We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.
by A traveller
Posted Feb. 4, 2024 on Expedia
Clean and tidy, friendly staff
Comment from Hotel Management
Feb. 7, 2024 by Citylodge Grandwest Management Team, Hotel Management
Thank you for kindly completing our online survey.We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon.
by A traveller
Posted Jan. 30, 2024 on Hotels
People were smoking in their rooms during the night - Terrible for a non smoker
Comment from Hotel Management
Feb. 1, 2024 by CL GrandWest Team, Hotel Management
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
by A traveller
Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by CL GrandWest Team, Hotel Management
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
by A traveller
Posted Jan. 24, 2024 on Hotels
Room too far from reception/dining. Am slightly handicapped and special parking blocked off.
Comment from Hotel Management
Feb. 1, 2024 by CL GrandWest Team, Hotel Management
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
by A traveller
Posted Jan. 8, 2024 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by CL GrandWest Team, Hotel Management
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
by A traveller
Posted Dec. 25, 2023 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by CL GrandWest Team, Hotel Management
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
by A traveller
Posted Dec. 21, 2023 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by CL GrandWest Team, Hotel Management
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
by A traveller
Posted Dec. 13, 2023 on Expedia
I offer a high rating with one small exception the bath room no shampoo and no face cloth, in future at City Lodge location , I will bring my own
Comment from Hotel Management
Feb. 1, 2024 by CL GrandWest Team, Hotel Management
Thank you for kindly completing our online survey and for rating us highly. We sincerely appreciate the extra time you took to provide further comments. We are committed to excellence and kindness in all that we do and hope to welcome you as our guest to our hotels again soon. Yours sincerely The City Lodge GrandWest Management Team
