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Krystal Beach Hotel

3.5 star property
3.5-star beachfront hotel with 3 restaurants

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Photo gallery for Krystal Beach Hotel

Marina
Flat-screen TV
Cafe
Outdoor pool
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Spa

Explore the area

Map
Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, 7150
  • Harmony Park
    ‪3 min drive‬
  • Bikini Beach
    ‪3 min drive‬
  • Lourensford Wine Estate
    ‪11 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪28 min drive‬

Room options

View all photos for Self Catering Suite Marina view

Self Catering Suite Marina view | View from room

Self Catering Suite Marina view

  • 70 sq m
  • Marina view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Seaview

Flat-screen TV

Standard Twin Room Seaview

  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Duplex Room Seaview

Duplex Room Seaview

Duplex Room Seaview

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite Seaview

Executive Suite Seaview

Executive Suite Seaview

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite Marina view

King Suite Marina view

King Suite Marina view

  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room Seaview

Family Room Seaview

Family Room Seaview

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double Room Seaview

Standard Double Room Seaview | View from room

Standard Double Room Seaview

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cape Town

On the beach.Your stay at this Gordon's Bay hotel places you within 2 miles (3 km) of Harmony Park and Bikini Beach. Cape Floral Region Protected Areas and Kogelberg Biosphere Reserve are also within 3 miles (5 km).

What's nearby

  • Harmony Park - 3 min drive - 2.1 km
  • Bikini Beach - 3 min drive - 3.1 km
  • Lourensford Wine Estate - 11 min drive - 9.7 km
  • Erinvale Golf Club - 16 min drive - 13.1 km
  • Vergelegen Wine Estate - 16 min drive - 13.5 km

Getting around

  • Strand Station - 9 min drive
  • Cape Town Intl. Airport (CPT) - 29 min drive

Restaurants

  • ‪Gordon's Bay Coffee Cafe - ‬4 min drive
  • ‪On the Go - ‬2 min drive
  • ‪Old Cape Restaurant & Coffee Shop - ‬15 min walk
  • ‪Sunset Bay Spur - ‬2 min drive
  • ‪Checkers - ‬4 min drive

About this property

Krystal Beach Hotel

3.5-star beachfront hotel with 3 restaurants
Krystal Beach Hotel offers its guests a full-service spa, a marina, and an outdoor pool. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A fitness center, spa services, and a terrace are also featured at the business-friendly Krystal Beach Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cape Town hotel.

  • 112 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Krystal Beach Hotel offers 112 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Komfort. Services include facials and manicures and pedicures.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, English, French

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 205 for adults and ZAR 115 for children
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 205 for adults and ZAR 115 for children
  • Airport shuttle fee: ZAR 550 per vehicle (one-way, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Krystal Beach Hotel Cape Town
Krystal Beach Cape Town
Krystal Beach
Krystal Beach Hotel Hotel
Krystal Beach Hotel Cape Town
Krystal Beach Hotel Hotel Cape Town

Krystal Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 269 reviews
Rating 8 - Good. 74 out of 269 reviews
Rating 6 - Okay. 16 out of 269 reviews
Rating 4 - Poor. 2 out of 269 reviews
Rating 2 - Terrible. 6 out of 269 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vuyiswa

Stayed 1 night in Feb 2025

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We had wonderful stay at the Krystal Beach Hotel great location and very friendly staff.
Stayed 4 nights in Feb 2025

8/10 Good

Willem

Stayed 1 night in Nov 2024

10/10 Excellent

MRJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Gordon’s Bay

Stayed 1 night in Jan 2025

8/10 Good

Anthony, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lack lustre approach by the staff. Hotel very quiet but made to wait for 2pm check in. Then had to ask again for room
Stayed 2 nights in Jan 2025

8/10 Good

keshni

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Keshni

Stayed 4 nights in Dec 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

It was an amazing experience in front of the ocean. The hotel has everything you need. Pool gym restaurant
Stayed 4 nights in Nov 2024

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our 2 week stay was very enjoyable. Amazing breakfast buffet! All round excellent experience.
Stayed 9 nights in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great spot on the Gordon's Bay waterfront about 2km west of city center. Views of Gordon's Bay and False Bay. About 40 minutes from CPT. Comfortable, clean, and friendly
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night on our way to The Garden Route. Hotel was nice, quite large and modern. The best part was its location. It was right on the marina and so we were able to walk to several restaurant options. Sunset drinks and dinner over the marina was memorable! Hotel itself is clean and very nice. Parking was underground and secure. Overall, a good choice for a quick stopover.
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Pleasant nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth it - great value for money

I recently stayed at Krystal Beach Hotel and had an amazing experience. The check-in process was easy and quick, making for a stress-free arrival. The hotel offers great value for money, and the room was large, clean, modern, and very comfortable, with an excellent view. The bed and pillows were incredibly comfortable, ensuring a good night's sleep. The shower and bathroom were nice and well-maintained. The hotel is located in a great area with many different restaurant options nearby. The buffet breakfast was superb, and the live piano music created a relaxing and smooth atmosphere. Overall, it was a fantastic stay, and I will definitely visit again!
Stayed 1 night in Aug 2024

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stsy. Rooms are clean and neat and the beds are so comfy. Will recommend it to any traveller
Stayed 2 nights in Jul 2024

10/10 Excellent

Keshni

Liked: Staff & service, property conditions & facilities, room comfort
The room did have a few things that needed to be cleaned properly when we arrived, but housekeeping sorted it very quickly. The room and the view was beautiful. I will definitely be staying there again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 1 night stay

Very nice rooms . Booked the suite and loved it.
Stayed 1 night in May 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities

Most Disappointing

A disappointing end to a wonderful trip to SA. Room was on forth floor, no elevator from 3rd to 4th floor. Had to haul our luggage up and down. (other hotels in SA had porter assistance). No hairdryer in the room, requested one from reception it didn't arrive. The television screen had two big white spots - internal lenses broken. Room was the smallest we had in SA. There was an issue with the sewers in the hotel and the underground carpark was flooded with a foul smelling water. Patrons transferred this on their footwear into the lifts which stank for the 3 days we were there. We had a nice meal one evening so invited 3 guests to join us on our final evening. Without doubt this was the worst, most disgusting dinner I have every had in a hotel anywhere in the world. I ordered a pork fillet, I got a lump of uncuttable gristle, on a sloppy gloopy mound with burnt vegetables. I was inclined not to make a fuss to avoid spoiling the evening but my guests noticed I wasn't eating. A weak apology from the manager worsened the situation. An offer of a replacement came too late, the 4 other diners had finished their main courses. Our servers remained courteous throughout, it was not their fault. I would probably not have written this review, except the Krystal doubled down with a weak, wringing hands apology the following morning - My meal was not charged on the bill seemed to be the cure all remedy. Not so Krystal this was a most disappointing event which spoiled our evening and stay.
Stayed 3 nights in Apr 2024

8/10 Good

John

Stayed 2 nights in Apr 2024

10/10 Excellent

Samuel

Liked: Property conditions & facilities
The location, the property and the view surrounding areay
Stayed 3 nights in Mar 2024