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Protea Hotel by Marriott Cape Town Cape Castle

Property class: 3
Family-friendly 3-star hotel near Long Street

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Photo gallery for Protea Hotel by Marriott Cape Town Cape Castle

Restaurant
Living area
Exterior
Room
Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
3 Main Road, Green Point, Cape Town, Western Cape, 8001
  • Place, Two Oceans Aquarium
    ‪6 min walk‬
  • Place, Cape Town Stadium
    ‪11 min walk‬
  • Place, Greenpoint Market
    ‪11 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪23 min drive‬

Room options

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About the area

Cape Town

Heart of Cape Town.Within a 10-minute walk of this Cape Town City Centre hotel, you'll find Table Mountain National Park and Cape Quarter Lifestyle Village. Also, Greenpoint Market is within half a mile (1 km) and Cape Town Stadium is within 2 miles (3 km).

What's nearby

  • Two Oceans Aquarium - 6 min walk - 0.6 km
  • Cape Town Stadium - 11 min walk - 1.0 km
  • Greenpoint Market - 11 min walk - 1.0 km
  • Green Point Park - 14 min walk - 1.2 km
  • Cape Town International Convention Centre - 17 min walk - 1.5 km

Getting around

  • Woodstock Station - 5 min drive
  • Cape Town Station - 6 min drive
  • Cape Town Intl. Airport (CPT) - 23 min drive

Restaurants

  • ‪Nobu - The One&Only Cape Town - ‬15 min walk
  • ‪Gold Restaurant - ‬6 min walk
  • ‪Espressolab De Waterkant - ‬5 min walk
  • ‪Bootlegger Coffee Company - ‬3 min walk
  • ‪Shift Espresso Bar - ‬5 min walk

About this property

Protea Hotel by Marriott Cape Town Cape Castle

Family-friendly 3-star hotel near Long Street
Protea Hotel by Marriott Cape Town Cape Castle offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

You'll find a 24-hour business center on site. A terrace, multilingual staff, and a garden are also featured at the family-friendly Protea Hotel by Marriott Cape Town Cape Castle. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Cape Town hotel.

  • 65 guestrooms or units
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Protea Hotel by Marriott Cape Town Cape Castle offers 65 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cape Town hotel provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with cable channels. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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CA $127 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (ZAR 50 per hour); wired internet (surcharge)
  • Available in some public areas: WiFi (ZAR 50 per hour)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (ZAR 40 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 190 to 190 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 190 to 190 per person
  • Fee for in-room wireless internet: ZAR 50.00 per hour (rates may vary)
  • Fee for in-room wired internet: ZAR 50.00 per hour (rates may vary)
  • Fee for wireless internet in public areas: ZAR 50 per hour (rates may vary)
  • Airport shuttle fee: ZAR 350 per person (roundtrip)
  • Self parking fee: ZAR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cape Castle
Cape Castle Protea Hotel
Protea Cape Castle
Protea Castle
Protea Hotel Cape
Protea Hotel Marriott Cape Town Cape Castle
Protea Hotel Castle
Protea Hotel Cape Town
Protea Hotel Cape Castle Cape Town
Protea Cape Castle Cape Town
Protea Hotel Cape Castle Cape Town, South Africa
Protea Hotel Marriott Cape Castle
Protea Marriott Cape Town Cape Castle
Protea Marriott Cape Castle
Protea Hotel By Marriott Cape Town Castle South Africa
Protea Hotel by Marriott Cape Town Cape Castle Hotel
Protea Hotel by Marriott Cape Town Cape Castle Cape Town
Protea Hotel by Marriott Cape Town Cape Castle Hotel Cape Town

Frequently asked questions

How close is Protea Hotel by Marriott Cape Town Cape Castle to the airport?

Protea Hotel by Marriott Cape Town Cape Castle is 13.7 mi (23-min drive) away from the Cape Town Intl. Airport (CPT) airport, the closest popular airport to the property.

Does Protea Hotel by Marriott Cape Town Cape Castle have an airport shuttle?

Protea Hotel by Marriott Cape Town Cape Castle offers an airport shuttle 24 hours a day, on request, for a charge of ZAR 350 per person, roundtrip.

How close is Protea Hotel by Marriott Cape Town Cape Castle to the beach?

This hotel is 4.4 mi (15-min drive) from Camps Bay Beach and 2 mi (7-min drive) from Milton Beach. Don't forget your sunscreen!

Does Protea Hotel by Marriott Cape Town Cape Castle offer free breakfast?

Free breakfast isn’t provided at Protea Hotel by Marriott Cape Town Cape Castle, but buffet breakfast is offered for a fee of between ZAR 190 and 190 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Protea Hotel by Marriott Cape Town Cape Castle?

No, there is no casino at this hotel, but GrandWest Casino & Entertainment World (14-min drive) is nearby.

What time is check-in at Protea Hotel by Marriott Cape Town Cape Castle?

Check-in start time: 10:00 AM; Check-in end time: 2:00 PM.

Is there free parking at Protea Hotel by Marriott Cape Town Cape Castle?

Free parking is not available at this hotel. Self parking is available for ZAR 40 per night.

Does Protea Hotel by Marriott Cape Town Cape Castle have a pool?

Protea Hotel by Marriott Cape Town Cape Castle features an indoor pool and an outdoor pool.

Does Protea Hotel by Marriott Cape Town Cape Castle have a restaurant?

Yes, there is a restaurant on site.

Does Protea Hotel by Marriott Cape Town Cape Castle have a spa?

There are no spa services available at this hotel.

How close is Protea Hotel by Marriott Cape Town Cape Castle to downtown Cape Town?

Protea Hotel by Marriott Cape Town Cape Castle is 0.9 mi away from Cape Town.

Protea Hotel by Marriott Cape Town Cape Castle Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 202 reviews
Rating 8 - Good. 89 out of 202 reviews
Rating 6 - Okay. 43 out of 202 reviews
Rating 4 - Poor. 12 out of 202 reviews
Rating 2 - Terrible. 2 out of 202 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing
Stayed 4 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

We only stayed here 1 night, it was exactly what we needed, in walking distance to the robben island ferry. The staff was very helpful and friendly. I loved the white wine served as a welcome drink. Our room was comfortable and the area close to amenities.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and convenient

Hotel was in a good location for bars and restaurants, as well as being relatively close, in walking distance, to the V&A. The staff were very friendly and helpful, however, a little inconsistent. They kindly arranged for a taxi for us to Newlands on the first day, at a reasonable cost, however, when we asked for the same on the second day, the cost almost doubled. We therefore took a 20 minute walk to the railway station for 90% cheaper. The room was spacious and clean for our 8 night stay, and we would definitely use it again if in Cape Town.
Stayed 8 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra Hotel till rimligt pris

Bra hotel med parkering i huset upp till reception/rum. Stort rum med Sovrum och vardagsrum, stort badrum men liten dusch. Frukost helt OK
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Fine for a night, but not an extended stay

The room was very bare bones and not nicely decorated. The bathroom was very tiny with no window and the shower curtain was so thin the water went right through it. The couch had been very worn and was sunken in the middle. The bed was so tiny and was hard for 2 people to sleep in, so one of us spent several nights sleeping on the couch. We had a patio door, but it didn’t open. One of our 2 air conditioners didn’t work and only the living room window opened. It was hard to air out the room. The pool was also dirty when we went to use it. The staff closed it down to clean but it still took a long time. The staff was friendly and helped us in any way they could. We could also see the New Years Eve fireworks from the pool area. We didn’t have breakfast at the hotel but there are plenty of nearby places to get breakfast. Part of the reason this hotel was so disappointing was because the week prior we stayed at the Protea hotel down the street and that hotel was so modern and comfortable. The amenities were much nicer. Just know all Protea Marriott hotels are not the same.
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service
View og tablemount is beautiful, However facility is too old. Especially bath
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Access issue

I arrived around 11pm. All access to property was closed and no signage or people to advise what to do. I had to walk around at that hour with car parked on road to figure out what to do. I eventually found a buzzer and someone opened. not good.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
This was nice - could not use the pool because of the weather. Breakfast was good and the staff was friendly and helpful.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was pleasant, the staff were friendly and I would stay again.
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
南アフリカ全体でそうなんだろうけど、シャワーの水圧が弱すぎ。あとは、まったく問題なし。強いて言えば、ウオーターフロント、ダウンタウン、どちらに行くにも、徒歩15分はかかる点。
Stayed 3 nights in Feb 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Friendly staff, but hotel condition is old.

Staff and service were wonderful and accommodating to all requests. However the hotel is dated and worst part was the two elevators never worked at the same time. Each day it would be one or the other and when you're unlucky the working elevator takes 10 minutes to arrive when called or even longer.
Stayed 4 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great view. Great room. Desk staff great. Negatives however: Disappointed the pool looked a little under the weather and we did not use it. Water was green. Cleaning staff needs to learn to not hold elevators. Sometimes long waits for one.
Stayed 7 nights in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Good stay

We were transferred to Cape Town Lodge Hotel because the Protea Hotel by Marriott Cape Town Cape Castle was fully booked. The location of the hotel was perfect for Bo-Kaap and central district shops, but too far away from V & A. Our room was pretty big with good beds and facilities to heat water. Wi-Fi was ok. Breakfast was decent with fresh fruits, but limited selection of bread. Pool was pretty small. The staff in the reception was very helpful.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Great location for DIY apart hotel

Great location and very reasonable facilities if you get the studio apartment and can make use of the living room and kitchen. Don’t expect any extensive service from the front desk beyond struggling to open the parking garage. WiFi’s functions b at low speed. Still a nice environment nearby and 15 minutes walk to the V&A complex.
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zentral gelegen. Hauptstrasse ist jedoch sehr laut. Tolle Aussicht. Grosse Zimmer. Netter Staff. Gutes Essen. 15 min zu fuss zur Waterfront.
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Dececpcionante.

O hotel tem uma estrutura razoável, mas o staff deixa muito a desejar. Durante o check-in, presenciamos duas reclamações de hóspedes. O funcionário nos abordou logo com vendas de passeios, o que nos pareceu muito estranho. No primeiro dia café da manhã não havia mais quase nada no buffet e estava tudo muito bagunçado e sujo. Também não fomos bem tratados, nem sequer com um bom dia. Decidimos tomar café da manhã fora do hotel nos demais dias justamente por causa disso. Pedimos uma água pelo room service e nos pediram gorjeta por isso. Enfim, a impressão é de que o hotel está abandonado, sem qualquer gestão ou controle de qualidade. Não deveria ter a bandeira Marriott. Decepção.
Stayed 5 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

It was amazing. The hotel is in a prime location right opposite V&A Waterfront. Wifi was a bit poor but the rest was amazing.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded to suite without asking. Room was huge and had a great view. Furnishings and decor just a bit tired but everything was clean and comfortable. Had a really big 2-person tub but did not use it due to the recent water issues. Conversely, the shower stall was cramped for me (6 ft., 170 lb. male). Thanks
Stayed 2 nights in Oct 2018
Verified review

4/10 Poor

AC unit to old to noise nedd a update room furnuture to old room nedds to be renomated
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering the price point the location is great walk to the waterfront as well as other shops, cafes, supermarkets etc. Room was nothing flashy but it was modern, clean and spacious. Great views on the higher floors. Lots of fresh fruit and eggs cooked to order for breakfast. Pool is nice although the busy street runs by it. The entrance is a bit confusing...I used the man door to the parking garage and then up the elevator...still not sure if there was another way in and I got locked out once. Wifi is spotty, itll drive you nuts.
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific place to stay

Very convenient location hotel staff was wonderful , Very safe hotel, clean , And I should repeat it’s a very convenient location
Stayed 8 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa,mas com ruído externo das ruas próximas

De um modo geral muito boa, atendimento,café da manhã, limpeza, mas por estar localizado perto de avenidas muito movimentadas o ruído é intenso, principalmente a noite e de manhã cedinho.
Stayed 8 nights in Jul 2018
Verified review

6/10 Okay

Liked: Room comfort

Basic hotel, good location, good views.

Basic hotel and good for a stop over. The view from the corner rooms are great and very nice to be able to open the sliding doors to Juliette Balcony. Rooms feel old, but everything works. Over easter felt overpriced. Location is good with a 15min walk to V&A.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehmer Aufenthalt im Protea Cape Castle

Ordentliches Hotel an der Main Road fußläufig zu V & A Harbourfront. Long Street ebenfalls in 20 min zu Fuß erreichbar. Hotel bietet Studios mit Wohnraum, Schlafraum u. Bad. Wohnraum mit kl. Küche, Microwelle, Kühlschrank, Wasserkocher, Tee u. Kaffee. Klimaanlage. Freundl. u. hilfbereiter Service an der Rezeption. Durchaus empfehlenswert!
Stayed 5 nights in Feb 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is in a nice location and close to V & A Waterfront. Daytime staff members were really helpful and tried to accommodate us (with cleaning, providing supplies and such). The room was decent as well as we slept in comfortably. What we did not like: 1. the coupon based internet access (it was unreliable at times and we would need to re-authenticate so frequently. coupon would stop working and we would end up requesting new coupon. 2. Night time staff members were not helpful at all. Would ask us to come to front desk when we ask for resources. Would tell us something is not available just so he/she would not have to come to our room. Like telling us the kitchen is closed an hour before the kitchen was actually supposed to be closed according to hotel brochures in room. 3. The elevator at times did not work and it was a bit scary or frustrating at times. Overall, not a Marriott like experience. I do see the potential of being great though. The day time staff members were really helpful. Not sure what happened at night.