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Victoria and Alfred Hotel by NEWMARK

4.0 star property
4-star hotel near Cape Town Cruise Terminal

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Photo gallery for Victoria and Alfred Hotel by NEWMARK

Bar (on property)
Double Room (Piazza Facing )
Exterior
Double Room, Mountain View
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym

Explore the area

Map
On the Waterfront Pierhead, V & A Waterfront, Cape Town, Western Cape, 8001
  • Two Oceans Aquarium
    ‪5 min walk‬
  • Cape Town Stadium
    ‪10 min walk‬
  • Cape Town Cruise Terminal
    ‪11 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪19 min drive‬

Room options

View all photos for Loft, 1 King Bed

Loft, 1 King Bed

Loft, 1 King Bed

  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Piazza Facing )

Double Room (Piazza Facing )

Double Room (Piazza Facing )

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

  • Mountain view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cape Town

Victoria and Alfred Waterfront stay.A stay at this Victoria and Alfred Waterfront hotel places you steps from The Watershed and within a 5-minute walk of Nelson Mandela Gateway. Two Oceans Aquarium and The Cape Wheel are also within half a mile (1 km).

What's nearby

  • Two Oceans Aquarium - 5 min walk - 0.4 km
  • Cape Town Stadium - 10 min walk - 0.8 km
  • Cape Town Cruise Terminal - 11 min walk - 1.0 km
  • Cape Town International Convention Centre - 18 min walk - 1.6 km
  • Long Street - 20 min walk - 1.7 km

Getting around

  • Cape Town Station - 8 min drive
  • Observatory Station - 8 min drive
  • Cape Town Intl. Airport (CPT) - 21 min drive

Restaurants

  • ‪V & A Waterfront - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ocean Basket - ‬2 min walk
  • ‪Life Grand Café - ‬2 min walk
  • ‪Cooked - ‬3 min walk

About this property

Victoria and Alfred Hotel by NEWMARK

4-star hotel near Cape Town Cruise Terminal
Victoria and Alfred Hotel by NEWMARK offers its guests a marina, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A sauna, a rooftop terrace, and spa services are also featured at Victoria and Alfred Hotel by NEWMARK. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Built in 1904
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Victoria and Alfred Hotel by NEWMARK offers 94 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including thalassotherapy.

Languages

English

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 320 for adults and ZAR 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Victoria and Alfred Hotel by NEWMARK

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 1165 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 320.00 for adults and ZAR 180.00 for children
  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: ZAR 1165 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Victoria & Alfred Hotel
Victoria Alfred Hotel
Victoria Alfred Hotel Cape Town
Victoria Alfred Cape Town
Victoria Alfred
Victoria & Alfred Hotel Cape Town, South Africa
Victoria Alfred Hotel
Victoria And Alfred By Newmark
Victoria Alfred Hotel by NEWMARK

Victoria and Alfred Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and excellent view of table mountain
Stayed 3 nights in Mar 2025

10/10 Excellent

Swati

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous location, comfort and staff

Fantastic location right on the waterfront with restaurants and shops in the immediate area. Great staff who couldn’t do enough to help.
Stayed 4 nights in Feb 2025

10/10 Excellent

Thane

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre Cruise Hotel in Cape Town

awesome hotel and location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Fabienne

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property; really large room which was greatly appreciated; price paid was fair;
Stayed 7 nights in Jan 2025

10/10 Excellent

Philip

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb personal and friendly hotel. Perfect location. Always come back
Stayed 2 nights in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities

Great Location!

The V&A Hotel has the best location on the Cape Town waterfront. It is renowned for its service. We stayed in a flloor 1 room. It was spacious and clean, but is looking a little tired compar3d to the loft room we stayed on a prior visit. The air condioning was very noisy, but we got used to it. Unfortunately on one day there was no hot water (the maintenance team were working in the closed down the hall so I assume it was related to that work?). Breakfast on the quayside is great, with the view of the mountain and the seals playing in the dock. We ate dinner once during our stay and I enjoyed the finest seafood curry I've eaten in a long time.
Stayed 5 nights in Jan 2025

10/10 Excellent

Errol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Timothy

Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Stayed 3 nights in Dec 2024

8/10 Good

david r

Stayed 1 night in Nov 2024

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Great central location, wonderful service especially from Lucy the guest service manager
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great location. Wonderful restaurant and breakfasts. Fabulous service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Francis Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sooo convenient with shops and dining. Also close to main pickup/dropoff areas for taking boat or shuttles. Only missing is the pool - had to go across the street to use someone else's.
Stayed 3 nights in Nov 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Great overnight stay, breakfast was great, the room was huge and very comfortable and the staff were very efficient. The hotel is in V&A waterfront and has a lot of amenities on it's doorstep.
Stayed 1 night in Nov 2024

8/10 Good

Jackie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in great location

Great location and excellent value for money. A lovely hotel, we really enjoyed our stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Location 5/5 if you want the waterfront. Service 2/5, front desk not helpful refused to do the complimentary upgrade for Expedia gold, even if I showed she had availability for my dates! Also housekeeping knocks on door to come in at 8am!!!. Rooms 2/5 run down motel level doors that done not close properly, is this safe? And bathroom old. Sad for so high a price they can do better.
Usual gap for room door.
Bathroom door difficult to close, door misaligned
Rundown
Stayed 2 nights in Nov 2024

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Very safe, walking distance to fun shops, bars, restaurants.
Stayed 4 nights in Oct 2024