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Hôtel du Château & Spa Gemology

4.0 star property
4-star boutique hotel in City of Carcassonne

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Photo gallery for Hôtel du Château & Spa Gemology

Restaurant
Property entrance
Garden view
Lounge
In-room safe, individually decorated, desk, blackout drapes
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Hot tubHot tubHot tub
  • Pet-friendly
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000
  • Popular LocationChateau Comtal1 min walk
  • Popular LocationNarbonnaise Gate2 min walk
  • Popular LocationHistoric Fortified City of Carcassonne3 min walk
  • AirportCarcassonne (CCF-Pays Cathare)7 min drive

Room options

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually decorated, desk, blackout drapes

Junior Suite, 1 Queen Bed

8.2/10 Very good
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10/10 Exceptional
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Triple

In-room safe, individually decorated, desk, blackout drapes

Junior Suite Triple

8/10 Very good
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, individually decorated, desk, blackout drapes

Deluxe Double Room

10/10 Exceptional
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, individually decorated, desk, blackout drapes

Classic Double Room

9.3/10 Wonderful
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chambre Supérieure Triple

In-room safe, individually decorated, desk, blackout drapes

Chambre Supérieure Triple

10/10 Exceptional
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

In-room safe, individually decorated, desk, blackout drapes

Superior Double Room

9.4/10 Wonderful
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Garden
Hôtel Le Donjon - Coeur de la Cité Médiévale
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1002)
The price is CA $273
per night
CA $309 total
includes taxes & fees
17 Jun - 18 Jun
Hôtel Le Donjon - Coeur de la Cité Médiévale

About the area

Carcassonne

City of Carcassonne stay.With a stay at this City of Carcassonne hotel, you'll be steps from Narbonnaise Gate and Chateau Comtal. Historic Fortified City of Carcassonne and Aude Gate are also within half a mile (1 km).

What's nearby

  • Chateau Comtal - 1 min walk
  • Narbonnaise Gate - 2 min walk
  • Historic Fortified City of Carcassonne - 3 min walk
  • Aude Gate - 4 min walk
  • Basilica of St. Nazaire and St. Celse - 6 min walk

Getting around

  • Couffoulens Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • Restaurant Adelaïde - 5 min walk
  • Le Trouvère - 3 min walk
  • Maison du Cassoulet - 4 min walk
  • L'Escargot - 4 min walk
  • La Taverne du Chateau - 3 min walk

About this property

Hôtel du Château & Spa Gemology

4-star boutique hotel in City of Carcassonne
Hôtel du Château & Spa Gemology offers its guests a full-service spa, an indoor pool, and a spa tub. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A seasonal outdoor pool, a steam room, and spa services are also featured at the business-friendly Hôtel du Château & Spa Gemology. For a fee, parking is available.

This 4-star Carcassonne hotel is smoke free.

  • 1 floor
  • 17 guestrooms or units
  • 2 buildings
  • Built in 1960
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Hôtel du Château & Spa Gemology offers 17 accommodations with safes and hair dryers. Each accommodation is individually decorated. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

SPA GEMOLOGY has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily: EUR 18 for adults and EUR 9 for children
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LED TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool closes for the season in November.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Du Chateau Carcassonne
du Château Carcassonne
Du Chateau Hotel
Hôtel Château Carita Carcassonne
Hôtel du Château Carcassonne
Hôtel Château Carcassonne
Château Carcassonne
Hôtel Château Carita
Château Carita Carcassonne
Château Carita
Du Chateau & Spa Gemology
Hôtel du Château Spa Carita
Hôtel du Château & Spa Gemology Hotel
Hôtel du Château & Spa Gemology Carcassonne
Hôtel du Château & Spa Gemology Hotel Carcassonne

Hôtel du Château & Spa Gemology Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 376 reviews" "
Rating 8 - Good. 111 out of 376 reviews" "
Rating 6 - Okay. 15 out of 376 reviews" "
Rating 4 - Poor. 6 out of 376 reviews" "
Rating 2 - Terrible. 4 out of 376 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely retreat
Such a lovely hotel a few steps from entrance to the castle with incredible views. The staff was attentive and helpful. We had a wonderful massage and enjoyed the spa amenities. A great getaway!
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Will return
Stunning location, excellent service. No restaurant facility so a few light bites only…..otherwise faultless.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff
Stayed 1 night in Oct 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and pool, close to town
Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
Stayed 1 night in Oct 2023

10/10 Excellent

Carol Ann

Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Outstanding location, amenities and service. Carcassone is amazing, but it’s busy with tourists so we were VERY glad we didn’t stay in the walled city itself. This is a close as you can get and still have a quiet, refined place to crash after wandering around the amazing historic location. Taxi service is spotty at best from the train station so have the hotel reserve one to pick you up if taking the train. Would absolutely stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Anthony, Lifton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a view of the walls of the city. Staff are very helpful and friendly. Great breakfast on the terrace.
Stayed 2 nights in Sep 2023

8/10 Good

Axel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Aug 2023

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip and loved the hotel. The pool area and bar are fantastic. The staff were great and the hotel dog is beautiful. The only thing that let it down slightly was the finishing touches in the rooms. Of the four drawers on the dressing table in our room, 3 of the handles were broken- a check on these kind of things would elevate the score. We would come back and the placement of the hotel is great and gives you such quick access to the history of Carcassonne.
Stayed 8 nights in Jul 2023

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Lovely hotel, great position beautiful garden and surroundings. A very relaxing stay!
Stayed 1 night in Jul 2023