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ibis Carcassonne Centre la Cité

3.0 star property
3-star hotel perfect for exploring Carcassonne

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Photo gallery for ibis Carcassonne Centre la Cité

Standard Double Room, 1 Double Bed
Reception
Exterior
Courtyard
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
5 Square Gambetta, Carcassonne, Aude, 11000
  • Place, Pont-Neuf de Carcassonne
    ‪3 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪9 min walk‬
  • Place, Château Comtal
    ‪14 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Carcassonne

City center stay.With a stay at this Carcassonne hotel, you'll be steps from Raymond Chesa Leisure Park and Centre de Congrès Le Dôme. Old Bridge and Pont-Neuf de Carcassonne are also within half a mile (1 km).

What's nearby

  • Pont-Neuf de Carcassonne - 3 min walk - 0.3 km
  • Place Carnot - 5 min walk - 0.4 km
  • Historic Fortified City of Carcassonne - 9 min walk - 0.8 km
  • Aude Gate - 12 min walk - 1.1 km
  • Château Comtal - 14 min walk - 1.2 km

Getting around

  • Carcassonne Station - 12 min walk
  • Blagnac Airport (TLS) - 66 min drive

Restaurants

  • ‪Le Cathare - ‬6 min walk
  • ‪Brasserie des Platanes - ‬5 min walk
  • ‪Brasserie A 4 temps - ‬6 min walk
  • ‪La Comédie - ‬6 min walk
  • ‪Le Passage - ‬6 min walk

About this property

ibis Carcassonne Centre la Cité

3-star hotel perfect for exploring Carcassonne
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at ibis Carcassonne Centre la Cité.

This 3-star Carcassonne hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Ibis Carcassonne Centre la Cité offers 48 air-conditioned accommodations with blackout drapes/curtains. Flat-screen televisions come with premium satellite channels. Bathrooms include showers.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 7 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.90 per person
  • Nearby parking fee: EUR 7 per day (328 ft away)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ibis Carcassonne La Cite
ibis Hotel Carcassonne Centre
Accor Carcassonne Centre
Ibis Carcassonne Centre Hotel Carcassonne
ibis Carcassonne Centre Hotel
ibis Carcassonne Centre la Cité Hotel
ibis Carcassonne Centre la Cité Carcassonne
ibis Carcassonne Centre la Cité Hotel Carcassonne

ibis Carcassonne Centre la Cité Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 83 out of 281 reviews
Rating 8 - Good. 132 out of 281 reviews
Rating 6 - Okay. 39 out of 281 reviews
Rating 4 - Poor. 20 out of 281 reviews
Rating 2 - Terrible. 7 out of 281 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff
Stayed 1 night in Jun 2025

8/10 Good

Frédéric

Stayed 1 night in Jun 2025

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast wasn’t good, the only hot food was eggs. Items not replenished. Not much fruit. Room very dark.
Stayed 4 nights in May 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and tidy. Perfect position for exploring Carcassonne and close enough to transport links
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Review

The room was a little cramped. No carpet on floor. Washbasin plug would not release.
Stayed 2 nights in Dec 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Thoughtful staff. Excellent breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
4 nights in Carcasonne (1 night to many!) - great location and friendly staff - hotel very much a budget offering and could do with some TLC
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully Situated

Great location, perfectly situated in between the old and new city! Beautiful stroll through the new city ( which is about 800 years old) will take you from the gare to the hotel. From the hotel, an awesome walk over the vieux pont will take you to the old city and the chateau comtal. Keep in mind, rooms are very small and so are the bathrooms. But it is well kept and clean. Dont expect a lot amenities in the room. But there is hot water available in the lobby. The hotel over looks the pretty Gambetta Square and is a stone's throw from the Art Gallery which is free.
Stayed 2 nights in Sep 2024

8/10 Good

DAVID

Liked: Cleanliness
Disliked: Room comfort

Good overnight stay

Well located hotel between the medieval town and the modern town,breakfast was simple , but nice.It should be noted that the bedrooms are very small,and only really suitable for a short stay.We would like to thank the exceptional staff ,who helped us by sorting out an urgent travel situation .....we very much appreciate them going the extra mile to help us ...
Stayed 2 nights in Sep 2024

6/10 Okay

James

Liked: Cleanliness, staff & service

Jim stayed 13th August 2024

As you would expect from IBIS, a no frills room but the bed was comfortable and the air-con worked.
Stayed 2 nights in Aug 2024

8/10 Good

Rosalind

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful. Breakfast was excellent. Room a bit compact but had all that was needed. Behind was a bit grim and the eating out area could do with landscaping. We would go again.
Stayed 4 nights in Jun 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very small. Should have been classed budget
Stayed 4 nights in May 2024

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact hotel Staff very helpful
Stayed 2 nights in Apr 2024

8/10 Good

Honor Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive. We had a couple of problems with our room but everything was soon addressed. Breakfast was basic but plentiful. The hotel is centrally placed and close to the airport shuttle bus.
Stayed 2 nights in Dec 2023

8/10 Good

JOSE, Ft Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good location

Small room, the bed was very comfortable and we had a view of the medieval city from a room at the back of the hotel. Air con did not work, had been switched to heat only, so we found the room very warm. Staffe werevery friendly and helpful during our stay, and breakfast was good. Excellent location for exploring the old and new towns
Stayed 4 nights in Oct 2023

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for the money

Good room for the price and very near downtown
Stayed 1 night in Sep 2023

10/10 Excellent

Augusto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in city center near atractions.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

6/10 Okay

Yves

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in front of a park and has close proximity to the town with plenty of restaurants and shopping opportunities. It is walking distance from the ancient walled city grounds. The hotel breakfast is very good and you can eat indoors or on the outdoor patio. It is a great spot and I would stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to the old city, restaurants, and parking place a block away at very reasonable price.
Stayed 1 night in May 2023

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Friendly and helpful staff. Small room but great location making everything in walkable distance. Close to the medieval city, close to the canal to walk along, close to the town square for restaurants and shopping.
Stayed 2 nights in Apr 2023