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Holiday Inn Cardiff City Centre by IHG

3.5 star property
3.5-star hotel near Animal Wall

Choose dates to view prices

Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Pub
Exterior
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
Castle Street, Cardiff, Wales, CF10 1XD
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪8 min walk‬
  • Place, Principality Stadium
    ‪1 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/tub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

7.8 out of 10
Good
(29 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Cardiff

Heart of Cardiff.A stay at this Cardiff City Centre hotel places you steps from Animal Wall and within a 5-minute walk of Bute Park. Cardiff Castle and St. David's are also within half a mile (1 km).

What's nearby

  • Cardiff Castle - 1 min walk - 0.2 km
  • Bute Park - 2 min walk - 0.2 km
  • St. David's - 8 min walk - 0.7 km
  • Principality Stadium - 1 min drive - 0.7 km
  • Wales Millennium Centre - 4 min drive - 3.1 km

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Tiny Rebel - ‬4 min walk
  • ‪The Gatekeeper - ‬2 min walk
  • ‪Blue Bell - ‬4 min walk
  • ‪Mad Dog Brewery Co - ‬2 min walk
  • ‪The Welsh House - ‬4 min walk

About this property

Holiday Inn Cardiff City Centre by IHG

3.5-star hotel near Animal Wall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8633 square feet (802 square meters) and includes conference space. The business-friendly Holiday Inn Cardiff City Centre by IHG also features multilingual staff, a garden, and laundry facilities. For a fee, parking is available.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 8633 sq ft of conference space
  • 802 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.00 per person
  • Uncovered self parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Reviews

Holiday Inn Cardiff City Centre by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 492 out of 1010 reviews
Rating 8 - Good. 347 out of 1010 reviews
Rating 6 - Okay. 122 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

Reviews

2/10 Terrible

ANILKUMAR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is not clean . Rooms and bathrooms was very dirty . We found hair on bed sheets
Stayed 3 nights in Jul 2025

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel and great staff and food. Bathrooms a bit dated but still work well.
Stayed 1 night in Jul 2025

2/10 Terrible

RICHARD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Awful. Small old and desperately in need of a facelift. Smelly room which was very unpleasant and dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely city centre hotel

We were allocated a room on the third floor facing the road. We asked for a quiet room and were immediately given a room facing the principality stadium. We had a good night sleep. We visit this hotel regularly, our daughter lives nearby. Never had a bad experience. All the staff we encountered were friendly, helpful and professional. There is a large car park so really convenient for Cardiff city centre.
Stayed 1 night in Jul 2025

8/10 Good

Amy

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Moses

Disliked: Property conditions & facilities

Good for the city centre

The room showed obvious signs of wear and tear but being in walking distance from the city centre made our stay worth it
Stayed 3 nights in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tim

Travelled with family
Disliked: Staff & service, room comfort
Convenient location with car park, however the property was a bit tired
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay for the weekend great location and lovely hotel, nice and clean and welcoming - paid way over the odds as it was an event weekend - bed was far too small
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Neil

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at the hotel were great! Unfortunately I expect a better quality of hotel, room etc for £400 per night!
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality.

Check in first Class. Complimentary drinks and cake on arrival. Car parking was for customers only, which I appreciated. Accommodation was fine and views from room excellent, see photo. Breakfast variety and quality excellent. Security also very good with staff ensuring you do were residents.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

1 night break

Hotel was well located, staff were all very helpful and friendly, air conditioned rooms were a bonus as it was so hot during our stay but too efficient in the communal areas which felt cold!
Stayed 1 night in Jul 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with handy parking

Very friendly staff. Good large room with comfy bed. Great location. Thank you
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the stadium,greay for access to Cardiff
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was clean. near most things
Stayed 1 night in Jun 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

sarah, Truro

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Justyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Bethan

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jun 2025

6/10 Okay

john

Travelled with partner
lifts are in poor condition, one was not working
Stayed 2 nights in Jun 2025