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Holland House Hotel Cardiff By Sunday

4.0 star property
4-star spa hotel near Principality Stadium

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Photo gallery for Holland House Hotel Cardiff By Sunday

Indoor pool
Classic Triple Room, 1 Double Bed
Sauna, hot tub, steam room, body treatments, aromatherapy
Breakfast and dinner served
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Bar
  • Gym

Explore the area

View in a map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Cardiff Castle
    ‪12 min walk‬
  • Cardiff University
    ‪17 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

Heart of Cardiff.Within a 10-minute walk of this Adamsdown hotel, you'll find Capitol Shopping Centre and New Theatre. University of South Wales, Cardiff Campus and St. David's are also within half a mile (1 km).

What's nearby

  • Cardiff International Arena - 7 min walk - 0.7 km
  • St. David's - 9 min walk - 0.8 km
  • Cardiff Castle - 12 min walk - 1.1 km
  • Cardiff University - 17 min walk - 1.5 km
  • Principality Stadium - 2 min drive - 1.4 km

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪The Central Bar (Wetherspoon) - ‬7 min walk
  • ‪200 Degrees Coffee Shop - ‬6 min walk
  • ‪The Ernest Willows (Wetherspoon) - ‬4 min walk
  • ‪Flute & Tankard - ‬7 min walk

About this property

Holland House Hotel Cardiff By Sunday

4-star spa hotel near Principality Stadium
Holland House Hotel Cardiff By Sunday offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holland House Hotel Cardiff By Sunday. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Hungarian, Polish, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 25 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (32 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (40 inches high)

Room amenities

Entertainment

  • 30-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1013 reviews
Rating 8 - Good. 265 out of 1013 reviews
Rating 6 - Okay. 125 out of 1013 reviews
Rating 4 - Poor. 83 out of 1013 reviews
Rating 2 - Terrible. 67 out of 1013 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice hotel in a central location. Easy access to parking underneath. Spa and pool are nice could do with updating. Friendly staff, rooms are clean and comfortable with great views of the city.
Stayed 1 night in May 2025

6/10 Okay

steve

Disliked: Staff & service, room comfort

Sunday night away

Arrived at 2.00pm and was told we couldnt check-in until 3.00pm. After a drink in the bar, we returned to reception, the queue stretched out of the main door with customers waiting to check-in, finally checked in at 3.30pm. Maintenance had to be called to get the TV to work. Finally, two sessions in swimming pool cost £40 (£10/person/dip).
Stayed 1 night in May 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

SRINIVASULU, cayman brac

Liked: Cleanliness, staff & service
👍👍
Stayed 5 nights in May 2025

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor cooked breakfast.

Beeakfast. Suggest you temperature check food items. I was down at 6.30 for opening and beans were cold. Sausage uneatable. Continental absolutely spot on.
Stayed 1 night in May 2025

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, amenities
Helpful and pleasant staff. The breakfast menu was somewhat restrictive.
Stayed 2 nights in May 2025

4/10 Poor

Mark

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was spacious with excellent facilities and a fantastic view.
Stayed 1 night in May 2025

2/10 Terrible

Jade

Stayed 1 night in May 2025

10/10 Excellent

VENKAMMA, cayman brac

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel to stay in Cardiff city center, ideal location, friendly staff, clean and relaxed environment with a spa an additional attraction. Would love to return and highly recommended.
Stayed 1 night in May 2025

8/10 Good

Uwe

Stayed 1 night in May 2025

10/10 Excellent

Gareth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in May 2025

10/10 Excellent

SRINIVASULU, cayman brac

Travelled with family
Liked: Amenities
Very friendly reception staff, daily house keeping, proximity to Cardiff city center and clean rooms.overall an excellent hotel to stay!
Stayed 5 nights in May 2025

10/10 Excellent

Shelagh

Stayed 1 night in May 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Front staff are great.

The front of house staff were very friendly and helpful. The lobby looks fantastic, but other areas look a little run down. (Especially the pool area)
Stayed 1 night in May 2025

10/10 Excellent

SRINIVASULU, cayman brac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night sleep just needs more tv chanels 😀

Stay was lovely very comfy beds , tv didn’t have many channels most didn’t work , shame we had too pay £10 for the pool it should be in with the price and breakfast was not disappointed no proper eggs only scrambled , no mushroom also
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't get a lot of time in Cardiff, but the hotel was spacious and comfortable! The parking was a little tight, but the room was fabulous.
Stayed 1 night in May 2025

10/10 Excellent

Simon

Stayed 1 night in Apr 2025

4/10 Poor

Richard

Business traveller
Disliked: Staff & service, property conditions & facilities

Check-in and billing a nightmare

Poor in many ways especially check-in and being overcharged
Stayed 1 night in Apr 2025

10/10 Excellent

SRINIVASULU, cayman brac

Stayed 1 night in May 2025

4/10 Poor

George

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Could be so much better

Sadly over tired ex-Mercure property, running three rebrands, Oyo, Happy and Holland House. Windows don’t open, air conditioning faulty in many rooms, so oil filled radiators, coolers and fans in many rooms. Lots of brown wood. Staff helpful and working hard in a difficult environment.
Stayed 2 nights in Apr 2025

2/10 Terrible

Danielle

Stayed 1 night in Apr 2025

8/10 Good

Lois

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great night's sleep!

The hotel is in a great location and the parking in the basement is handy, but very expensive to use. The rooms are spacious and I had a great night's sleep in the lovely bed. The breakfast was fabulous and the staff were very helpful throughout. I'm still waiting on the VAT invoice for my stay which is the let down.
Stayed 1 night in Apr 2025

10/10 Excellent

Charmaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spa and Hotel Rooms

Hotel room, swimming pool, lounge area - FAB-U-LOSA! Noticeable staff attitudes:- Floor Manager - kindly helpful, smiling. An asset to the Hotel. Waitress - not sure what mood she was in, but definitely was not focused on giving of her best. From the glasses to the plates - all slammed down hard on the table. I suffer PTSD and jumped each time. I also asked for hot sauce. Promised but never arrived. It made me decide to NOT go down for breakfast. Chef - or whoever cooked the fries and burger. First time I've been served a burger with no lettuce or tomato. Burger was also soggy. Chips were over cooked. I ended up giving most of my food to my friend.
Stayed 1 night in Apr 2025