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New House Country Hotel

4.0 star property
4-star hotel in Rhiwbina

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Photo gallery for New House Country Hotel

Front of property
Superior Suite
View from property
Food and drink
3 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Thornhill Rd, Cardiff, Wales, CF14 9UA
  • Caerphilly Castle
    ‪6 min drive‬
  • Cardiff University
    ‪11 min drive‬
  • Principality Stadium
    ‪14 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪65 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

City center stay.Your stay at this Rhiwbina hotel places you within 3 miles (5 km) of Caerphilly Castle and Castell Coch. Also, Whitchurch Hospital is within 3 miles (5 km) and Principality Stadium is within 6 miles (10 km).

What's nearby

  • Caerphilly Castle - 6 min drive - 4.7 km
  • University Hospital of Wales - 9 min drive - 6.5 km
  • Cardiff University - 11 min drive - 7.6 km
  • Cardiff Castle - 14 min drive - 9.6 km
  • Principality Stadium - 14 min drive - 9.6 km

Getting around

  • Lisvane & Thornhill Station - 2 min drive
  • Bristol International Airport (BRS) - 55 min drive

Restaurants

  • ‪The Malcolm Uphill - ‬4 min drive
  • ‪Kings Arms - ‬6 min drive
  • ‪The Railway - ‬6 min drive
  • ‪Great Wall - ‬6 min drive
  • ‪Caerphilly Mountain Snack Bar - ‬2 min drive

About this property

New House Country Hotel

4-star hotel in Rhiwbina
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness center, a terrace, and a garden are also featured at the business-friendly New House Country Hotel. Free self parking is available.

This 4-star Cardiff hotel is smoke free.

  • 37 guestrooms or units
  • 3 levels
  • 3 bars or lounges
  • Meeting rooms
  • Full breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
New House Country Hotel offers 37 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Languages

English, Welsh

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 3 bars/lounges
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay, Apple Pay, and Samsung Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

New House Country Hotel Cardiff, Wales
New House Country Hotel Cardiff
New House Country Cardiff
New House Country
New House Country Hotel Cardiff Wales
New House Country Hotel Hotel
New House Country Hotel Cardiff
New House Country Hotel Hotel Cardiff

New House Country Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 326 reviews
Rating 8 - Good. 76 out of 326 reviews
Rating 6 - Okay. 24 out of 326 reviews
Rating 4 - Poor. 11 out of 326 reviews
Rating 2 - Terrible. 7 out of 326 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Lake Country

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly best fish n chips in Wales.
Stayed 1 night in May 2025

10/10 Excellent

Huseyin

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful location, wonderful people, and the most comfortable room
Stayed 1 night in May 2025

8/10 Good

Steve

Stayed 1 night in May 2025

10/10 Excellent

Rhys

Stayed 1 night in Feb 2025

8/10 Good

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was just ok. Otherwise great
Stayed 1 night in May 2025

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Stayed 1 night in May 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are wonderful can’t fault them but ongoing upgrades
Stayed 1 night in May 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller

Business trip

Great views. Great food. Room is dated
Stayed 1 night in Apr 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Third stay and gets better each time!

Lovely clean and recently renovated room. Front of the property and on the first floor so a stunning view of Cardiff and Caerphilly mountain. Breakfast was delicious, plenty of choice and quality items on the menu. All the staff were amazing, very helpful and friendly. Beautiful hotel and stunning views. Only small gripe is that the hotel was a little warm, nothing that couldn’t be sorted by opening the windows and turning off the radiator in the room. Fan in the wardrobe and also available at reception. Then again who could predict 20 degrees in April!
Stayed 1 night in Apr 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family adventure

The room was perfect size for a family of four. It was a gorgeous location.
Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing break

Great hotel great breakfast great reception staff always readily available to help.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab nights stay!

Absolutely lovely night away. Couldnt fault the room or the service, the staff were very welcoming and nothing was too much trouble for them. Thank you New House.
Stayed 1 night in Mar 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service
a quaint old house in lovely grounds. the room we very well kept as was most of the hotel and grounds. the only slight worry was a pungent smell in the corridor between the bar and the rooms which was quite unpleasant. this was only in the ground floor corridor though, not obvious upstairs or in the room or the main hotel. Serve was friendly and efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location - staff were great
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful hotel, we had a dog friendly room, which was really large with a patio area outside. Beds are super comfy and everything was spotlessly clean. The staff were especially helpful and friendly.
Stayed 2 nights in Feb 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

My wife and I had a lovely stay at this amazing hotel set in a picturesque location. Everything was perfect, from the friendly staff to the comfortable rooms. The fire in the bar area was welcoming on a cold evening. Breakfast was included and it was delicious. Best scambled eggs i have ever had! Thank you to everyone at New House Hotel.
Stayed 1 night in Feb 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay. Great staff. Amazing food in the restaurant. Our only minor niggle was that communal areas, restaurant, corridors were a tad chilly and could have been a bit warmer despite the beautiful open log fires.
Stayed 1 night in Feb 2025