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Novotel Cardiff Centre

4.0 star property
4-star spa hotel near Principality Stadium

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Photo gallery for Novotel Cardiff Centre

Bar (on property)
Property amenity
Lobby sitting area
Front of property
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

View in a map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Place, Utilita Arena Cardiff
    ‪6 min walk‬
  • Place, Cardiff Castle
    ‪16 min walk‬
  • Place, Principality Stadium
    ‪2 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(15 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(55 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Cardiff

Cardiff City Centre stay.Within a 10-minute walk of this Cardiff City Centre hotel, you'll find University of South Wales, Cardiff Campus and Utilita Arena Cardiff. Cardiff Metropolitan Cathedral of St David and Capitol Shopping Centre are also within half a mile (1 km).

What's nearby

  • Utilita Arena Cardiff - 6 min walk - 0.6 km
  • Cardiff Bay - 15 min walk - 1.3 km
  • Cardiff Castle - 16 min walk - 1.3 km
  • Wales Millennium Centre - 16 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 1.1 km

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Costa Coffee - ‬9 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk
  • ‪Brü - ‬11 min walk
  • ‪The Place to Eat - ‬10 min walk
  • ‪Golden Cross - ‬8 min walk

About this property

Novotel Cardiff Centre

4-star spa hotel near Principality Stadium
Novotel Cardiff Centre offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2259 square feet (210 square meters) and includes a conference center. The business-friendly Novotel Cardiff Centre also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2259 sq ft of conference space
  • 210 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Cardiff Centre offers 138 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Reviews

Novotel Cardiff Centre Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 427 out of 1005 reviews
Rating 8 - Good. 291 out of 1005 reviews
Rating 6 - Okay. 164 out of 1005 reviews
Rating 4 - Poor. 83 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

Reviews

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort
Some areas looking a little worn
Stayed 1 night in Aug 2025

6/10 Okay

mark

Liked: Cleanliness, staff & service

Disappointing choice

Hotel could do with a paint , new carpets. Room felt a bit spartan. Location not great. Lots of external noise from unsavoury characters and police sirens.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Our room was really spacious and clean. The bed and pillows were very comfortable and the bed itself was huge. There is a restaurant/ bar attached which served nice drinks and had a nice seating area outdoors. The staff were very welcoming and checking in and out was easy. We stayed in this hotel as we were attending a concert in the Principality Stadium. It was the perfect location for this as it was only a 15 minute walk from the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Stayed 1 night in Jul 2025

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

yobid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They committed to give the view room but when we reached there. They said they don't have the view room available. So what's the point for reservation we didn't get what we asked for The rest is everything is fine specially swimming pool facility, restaurant and breakfast was awesome.
Stayed 3 nights in Jul 2025

6/10 Okay

Stephen

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Julieta Yanina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and located very close to castle and city centre. Room was big enough. The area around the hotel wasn't very nice and I didn’t felt 100% safe when walking around. Parking is also very expensive, we decided to leave the car somewhere else. Parking should be cheaper for guests.
Stayed 3 nights in Jul 2025

4/10 Poor

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Generally a good stay. BUT - BE WARNED!! the hotel car park is quoted as having "Parking Available". What is NOT mentioned is the fact that on checking out and leaving the car park, a fee of £24.00 is charged just for an overnight stay in THEIR car park. Daylight robbery!!!
Stayed 1 night in Jul 2025

6/10 Okay

Alex

Stayed 2 nights in Jul 2025

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Cardiff for a concert. It is a fun event city. We likened the downtown atmosphere to the Fremont Street of the U.K. The city center has the train station, shopping, dining and nightlife, all within walking or Uber distance of Novotel. This historic hotel has a great aesthetic, fantastic food, friendly staff and nice, clean rooms. Would definitely stay here again!
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

michael

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The location was good, the property had some nice amenities, but the room was old and gross -- stained carpet and -- really gross -- what appeared to be blood stains on the sheets of the pull out sofa.
Stayed 2 nights in Jul 2025

10/10 Excellent

JEMMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

6/10 Okay

Briony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

DANIEL

Stayed 1 night in Jun 2025