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Novotel Cardiff Centre

4.0 star property
4-star eco-certified hotel near Principality Stadium

Choose dates to view prices

Photo gallery for Novotel Cardiff Centre

Breakfast, lunch and dinner served
Lobby sitting area
Property amenity
Front of property
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Cardiff International Arena
    ‪6 min walk‬
  • Cardiff Castle
    ‪16 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(15 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(45 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Cardiff

Cardiff City Centre stay.Within a 10-minute walk of this Cardiff City Centre hotel, you'll find University of South Wales, Cardiff Campus and Cardiff International Arena. Cardiff Metropolitan Cathedral of St David and Capitol Shopping Centre are also within half a mile (1 km).

What's nearby

  • Cardiff International Arena - 6 min walk - 0.6 km
  • St. David's - 12 min walk - 1.1 km
  • Cardiff Bay - 15 min walk - 1.3 km
  • Cardiff Castle - 16 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 1.1 km

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪Slim Chickens - ‬10 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk

About this property

Novotel Cardiff Centre

4-star eco-certified hotel near Principality Stadium
Novotel Cardiff Centre offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2259 square feet (210 square meters) and includes a conference center. The eco-certified Novotel Cardiff Centre also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2259 sq ft of conference space
  • 210 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Cardiff Centre offers 138 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Novotel Cardiff Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1008 reviews
Rating 8 - Good. 289 out of 1008 reviews
Rating 6 - Okay. 162 out of 1008 reviews
Rating 4 - Poor. 83 out of 1008 reviews
Rating 2 - Terrible. 39 out of 1008 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shuma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Karen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very seedy area wouldn’t recommend this hotel first room shower dripped and air conditioner didn’t work properly
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Stayed 1 night in May 2025

10/10 Excellent

Pete

Stayed 1 night in Apr 2025

8/10 Good

Prakash

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Emma

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Alessandro

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Kailee

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Reasonable hotel for the cost.

We were put in an accessible room which wasnt great (and didnt seem that accessible if you really needed it). But all the staff at reception and in the restaurant were really friendly and helpful. Sadly didnt get the chance to use the spa etc.
Stayed 1 night in Apr 2025

8/10 Good

Briony

Travelled with family
Liked: Staff & service
It was fine for what we needed but the rooms (carpets in particular) could use an upgrade (lots of stains)
Stayed 1 night in Apr 2025

4/10 Poor

Phil

Stayed 1 night in Apr 2025

10/10 Excellent

KEITH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel with a good atmosphere

We enjoyed our stay at Novo hotel Cardiff it was a modern hotel with a good atmosphere,check in was easy, our room was spotless, the food very good and the staff work very hard and are very friendly, the hotel is well situated for the city centre and Cardiff didn't,t disappoint it.was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 4 nights in Apr 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Apr 2025

2/10 Terrible

Shahi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad night stay at hotel

Poor experience!
Stayed 1 night in Apr 2025

4/10 Poor

Mohamad

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the changing rooms and bathrooms near the swimming pool and gym was unacceptable. Towels were left all over the floor, there was no shampoo or soap in the shower area, and empty water bottles were scattered around. The space looked completely neglected. Pool water was flowing around the edges, making the area slippery and unsafe. Additionally, the toilet flush in the my room was not working properly. Overall, the cleanliness and maintenance in this part of the facility were very poor.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 3 nights in Apr 2025

6/10 Okay

Rhiannon

Liked: Staff & service, room comfort

Good breakfast

I was a little disappointed with the cost of the hotel and the tiredness of the room we stayed in. It all looks like it needs a bit of a spruce up. Staff were really friendly and breakfast was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for matches at principality stadium
Stayed 1 night in Mar 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for the town centre and stadium.
Stayed 3 nights in Mar 2025

10/10 Excellent

gina

Travelled with group
Liked: Staff & service

Average

Staff was very friendly. The rooms need to be updated
Stayed 3 nights in Mar 2025