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The Parkgate Hotel

4.0 star property
4-star spa hotel near Principality Stadium

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Photo gallery for The Parkgate Hotel

Exterior
Property preview
Infinity pool
Reception hall
Reception hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪8 min walk‬
  • Place, Cardiff Bay
    ‪16 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Double Room

9.6 out of 10
Exceptional
(65 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

9.2 out of 10
Wonderful
(19 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cardiff

Cardiff City Centre stay.Within a 10-minute walk of this Cardiff City Centre hotel, you'll find Principality Stadium and Cardiff Castle. Also, Utilita Arena Cardiff is within half a mile (1 km) and Cardiff Bay is within 2 miles (3 km).

What's nearby

  • Cardiff Castle - 5 min walk - 0.4 km
  • Bute Park - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 8 min walk - 0.7 km
  • Cardiff University - 15 min walk - 1.3 km
  • Cardiff Bay - 16 min walk - 1.3 km

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Coffee #1 - ‬2 min walk

About this property

The Parkgate Hotel

4-star spa hotel near Principality Stadium
The Parkgate Hotel offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. The Parkgate Hotel also features dry cleaning/laundry services and a front-desk safe.

Smoking is allowed in designated areas at this 4-star Cardiff hotel.

  • 169 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • 49-inch LED TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Reviews

The Parkgate Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1362 out of 1775 reviews
Rating 8 - Good. 245 out of 1775 reviews
Rating 6 - Okay. 108 out of 1775 reviews
Rating 4 - Poor. 34 out of 1775 reviews
Rating 2 - Terrible. 26 out of 1775 reviews

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very nice hotel,clean and comfortable bed. Nice touch with Elemis products for toiletries. Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Dr Ali

Stayed 11 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We loved our stay at the hotel. The hotel was amazing. From the location close to the train station and in the heart of the city yet so quiet inside, to the beautiful decor, the welcome at the reception, to the friendly cleaners that worked on our rooms, the very comfortable beds,to the excellent breakfast! We would highly recommend this hotel to anyone planning to visit Cardiff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, good service and helpful staff. Good location to explore the city on foot. It would have been nice if we could have booked in earlier that 4 pm, but only a minor point
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Zahra

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

Nice hotel but pricey for what you get

Pros: Clean hotel Lovely breakfast Central location and easy to get to city centre Modern decor Friendly staff Cons: Quite pricey for what you get No fridge in room You have to pay to get access to the spa (pool and sauna) No drop off or pick up zone
Stayed 2 nights in Aug 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort whilst in Cardiff

Lovely one night stay after attending an event in Cardiff. Hotel was spotlessly clean, all the team were welcoming, good nights sleep. Breakfast good, check in and check out were seamless experiences. Would not hesitate to return.
Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shaniqua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice amenities, good price
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Best hotel in Cardiff, superb all round
Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, however night staff need a little more training
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Great stay as always. I forgot something in the room and they handled it very efficiently.
Stayed 1 night in Aug 2025

2/10 Terrible

Hugo

Business traveller
Was unable to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Nuhu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel. Everything about our stay was top notch.
Stayed 1 night in Aug 2025