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The Waterloo Hotel & Bistro

3.0 star property
3-star hotel in Pillgwenlly

Choose dates to view prices

Photo gallery for The Waterloo Hotel & Bistro

Bar (on property)
Iron/ironing board, WiFi (free), bed sheets
Breakfast area
Reception hall
Reception hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
113 Alexandra Road, Newport, Wales, NP20 2JG
  • Place, Newport Docks
    ‪18 min walk‬
  • Place, Friars Walk Newport
    ‪4 min drive‬
  • Place, Riverfront Theatre and Arts Centre
    ‪4 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪61 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Four Poster Room

Four Poster Room

Four Poster Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Iron/ironing board, WiFi (free), bed sheets

Suite

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Newport

Pillgwenlly stay.Your stay at this Pillgwenlly hotel places you within 2 miles (3 km) of Newport Docks and Newport Cathedral. Friars Walk Newport and Riverfront Theatre and Arts Centre are also within 2 miles (3 km).

What's nearby

  • Newport Docks - 18 min walk - 1.6 km
  • Friars Walk Newport - 4 min drive - 2.4 km
  • Riverfront Theatre and Arts Centre - 4 min drive - 2.4 km
  • Newport Cathedral - 5 min drive - 2.7 km
  • Rodney Parade - 7 min drive - 4.0 km

Getting around

  • Pye Corner Station - 7 min drive
  • Bristol International Airport (BRS) - 58 min drive

Restaurants

  • ‪Costa Coffee - ‬18 min walk
  • ‪Costa Coffee - ‬15 min walk
  • ‪Belle Vue Tea Room - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪West of England Tavern - ‬2 min walk

About this property

The Waterloo Hotel & Bistro

3-star hotel in Pillgwenlly
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3-star Newport hotel is smoke free.

  • 20 guestrooms or units
  • Meeting rooms
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Waterloo Hotel & Bistro offers 20 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.

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Exterior
New Inn Hotel by Greene King Inns
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  • Free WiFi
  • Restaurant
  • Bar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property class

This property has received its official star rating from Visit Wales.

Property is also known as

Waterloo Hotel Bistro Newport
Waterloo Hotel Bistro
Waterloo Bistro Newport
The Waterloo Hotel & Bistro Newport
The Waterloo Hotel And Bistro
The Waterloo Hotel Bistro
The Waterloo & Bistro Newport
The Waterloo Hotel & Bistro Hotel
The Waterloo Hotel & Bistro Newport
The Waterloo Hotel & Bistro Hotel Newport

Frequently asked questions

How close is The Waterloo Hotel & Bistro to the airport?

The Waterloo Hotel & Bistro is 35.5 mi (58-min drive) away from the Bristol International Airport (BRS) airport, the closest popular airport to the property.

Does The Waterloo Hotel & Bistro have an airport shuttle?

Airport shuttle services are not available at The Waterloo Hotel & Bistro.

How close is The Waterloo Hotel & Bistro to the beach?

This hotel is 16 mi (25-min drive) from Pennarth Beach.

Does The Waterloo Hotel & Bistro offer free breakfast?

The Waterloo Hotel & Bistro does not offer free breakfast.

Is there a casino at The Waterloo Hotel & Bistro?

No, there is no casino at this hotel.

What time is check-in at The Waterloo Hotel & Bistro?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at The Waterloo Hotel & Bistro?

This hotel offers free self parking.

Does The Waterloo Hotel & Bistro have a pool?

The Waterloo Hotel & Bistro does not have a pool.

Does The Waterloo Hotel & Bistro have a restaurant?

Yes, there is a restaurant on site.

Does The Waterloo Hotel & Bistro have a spa?

There are no spa services available at this hotel.

How close is The Waterloo Hotel & Bistro to downtown Newport?

The Waterloo Hotel & Bistro is 1.1 mi away from Newport.

The Waterloo Hotel & Bistro Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was exceptionally helpful, adjusting the heating in my room and booking a couple of cabs for me when I went out in the evening. At breakfast I had the best hot chocolate I have had at a hotel for many years, too! I would definitely stay here again on a return visit to Newport.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Victorian Hotel

Great family run hotel with excellent service. Modern comfortable rooms maintained to a high standard. Signature Victorian bar/dining area with decorative terracotta tiles.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Under new management, absolutely brilliant experience. The owners are friendly and very nice. The place is clean and looks great. On site parking with the gate locked in the night time. I strongly recommend this place is you are in Newport.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome, a lovely large and comfortable room and a great breakfast.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice old Hotel

Nice old fashioned Hotel with lots of character, not like a soulless modern chain. Lovely friendly staff.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort
One of the windows would not shut close...about 2"s and there was a constant banging of doors from 9 pm until gone 11pm
Stayed 1 night in May 2019
Verified

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, pity about the area.

If you can overlook the location, this would be a nice place. Rooms have been refurbished. Two things to avoid - the car park (entrance is so narrow and very difficult to get to), the lift - (more like Arkwright's till, I swear it sniggered when I tried to get both doors open and juggle bags).
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly staff. Reasonable location for the town
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Eifion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth staying

Lovely clean and very friendly place , breakfast was perfect evening meal ok steak not bad but expensive. Very cheap at £80 for rugby weekend as £500 plus in Cardiff
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Corine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a find

The room was lovely and the food was really the best. The hotel has parking at the rear and the gates are locked to ensure the safety of your car. The owners are really welcoming and friendly.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Corine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BRILLIANT HOTEL

This hotel was one of the best finds. All staff were friendly the rooms were lovely. The food was really the best with a choice of menus. I have to also mention how reasonable the bar prices were.
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Paul

basic accom and facilities

negatives-room cold, bed hard, bar shut before 10pm, staff smoking outside, breakfast small.car park tight but not an issue , area not great. positives- quiet because no one staying
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Anita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location for me, food is good but rooms are tired.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a convenient location and relatively quiet. Staff were friendly. My room was clean and comfortable, with all the necessary amenities. My only complaint was that my shower was cold, even when turning up the temperature to full. Had I mentioned this to staff, I am sure they would have helped, but I did not have time to do this as I needed to be out early. Breakfast was served quickly and was tasty.
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Paul

Stayed 1 night in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Bingyang

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019