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Pinegrove Hotel

3.0 star property
3-star guestrooms with free WiFi

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Photo gallery for Pinegrove Hotel

Meeting facility
Single Room
Interior
Standard Family Room (Sleeps 3)
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
262 London Rd, Carlisle, England, CA1 2QS
  • Place, Eden Rock
    ‪6 min walk‬
  • Place, University of Cumbria
    ‪17 min walk‬
  • Place, Carlisle Cathedral
    ‪4 min drive‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

7.6 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room (Sleeps 3)

Standard Family Room (Sleeps 3)

Standard Family Room (Sleeps 3)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Family Room (Sleeps 4)

Standard Family Room (Sleeps 4)

Standard Family Room (Sleeps 4)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Carlisle

In Carlisle .You'll find Eden Rock and Carlisle Masjid within a 15-minute walk of this Carlisle hotel. University of Cumbria and Brunton Park are also within 2 miles (3 km).

What's nearby

  • Eden Rock - 6 min walk - 0.5 km
  • University of Cumbria - 17 min walk - 1.5 km
  • Brunton Park - 4 min drive - 2.0 km
  • Carlisle Cathedral - 4 min drive - 2.4 km
  • Magic Castle - 5 min drive - 3.0 km

Getting around

  • Carlisle Station - 6 min drive
  • Carlisle (CAX) - 21 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪KFC Carlisle - ‬6 min walk
  • ‪Pizza Hut - ‬9 min walk
  • ‪Central Chippy - ‬10 min walk
  • ‪Costa Coffee - ‬8 min walk

About this property

Pinegrove Hotel

3-star guestrooms with free WiFi
There are 2 meeting rooms available. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Carlisle hotel is smoke free.

  • 24 guestrooms or units
  • Breakfast available (surcharge)
  • No smoking on site
  • Bar or lounge
Pinegrove Hotel offers 24 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Carlisle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Reception
Ox Hotel Carlisle
  • Free WiFi
  • Gym
  • Breakfast available
  • Bar
3.6 out of 5, Good, 484 reviews
The price is CA $47
CA $57 total
includes taxes & fees
Nov 27 - Nov 28
Ox Hotel Carlisle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation.

Property is also known as

Pinegrove Hotel Hotel
Pinegrove Hotel Carlisle
Pinegrove Hotel Hotel Carlisle

Pinegrove Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 52 out of 190 reviews
Rating 8 - Good. 58 out of 190 reviews
Rating 6 - Okay. 34 out of 190 reviews
Rating 4 - Poor. 19 out of 190 reviews
Rating 2 - Terrible. 27 out of 190 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Dominic

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very tired and out of date

The outside of the hotel is ok. Walking in and to reception we started to get an air of faded gradiour. Quality tiles but a feeling of it all being rather tired. We made our way to room 27 and found this was down a side corridor. The room was adequate but again felt very tired. Tiny flat screen TV about 18"! Bathroom had some black mould in. Shower was an old electric one. Furniture dated. Overall it just felt very 80's and needing to be smartened up. But it was adequate and the beds were comfy enough. Breakfast was ok, nothing special, but again adequate. There was muesli, cornflakes. bran flakes and I think something else, jugs of orange and apple juice and a cooked option. The menu had kippers on it with a sticker over it, just indicative of the tired nature of the hotel. This hotel needs bringing into the 21st century. I believe the current owner bought it 2-3 years ago but from what we saw hasn't invested in it. It's a shame as it could be much nicer, but probably needs a good but of investment in new bathrooms, decoration, carpets etc.
Stayed 1 night in Aug 2025

8/10 Good

Bernard

Travelled with group
Liked: Cleanliness, staff & service
A choice of dining options within easy walking distance. In spite of a somewhat run down appearance the Pinegrove offers great value accommodation with the essentials provided (comfortable beds, decent shower, TV, kettle with tea and coffee in the room).
Stayed 1 night in Aug 2025

8/10 Good

angela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Julie

Travelled with family
Liked: Staff & service
Family of 4 (adult children) stopped here for a night on our way to Edinburgh. The hotel was redesigned to a hotel in the 1980s from a historical building from the 1880s. Decor is original from both centuries. It is in need of major updates. However, beds were fine and shower worked ok. The walls are thin and we were happy our neighbors didn’t talk loud all night. I’d keep searching for another spot if I were you, but the stay here was adequate.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff are Great and very accommodating!

Very welcoming staff, who went out of their way to accommodate us with a late check-in and check out. My children really enjoyed our stay in this cosy hotel in Carlisle!
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Shaun

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Worsted hotel I’ve ever stopped in

I checked in on the 22nd,this hotel needs condemning holes in the wall shower that can only be described as a minging. It felt overwhelming to spend any time in the room so I left within a hour and found a Days inn which was 100% more in keeping to how a hotel room should be,very disappointed with the experience and would not stay at this hotel ever again in the future.
Stayed 1 night in Jul 2025

2/10 Terrible

Joanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here. Horrible.

From the start to the finish, this hotel is horrible. the receptionist kept saying the place was getting refurbed, but clearly we didnt get a refurbed room in the roof for a family of 3. Smelt bad, looked bad, felt bad. Didnt get to try the free breakfast as we couldnt get out of there fast enough, didnt want skirvy. The shower had cobwebs within arms reach & on the ceiling above, we could clearly see 2 dead mice & a dead bird.
Stayed 1 night in Jul 2025

6/10 Okay

Tania

Liked: Staff & service, room comfort
Disliked: Cleanliness

Disappointing

Lovely big room and bed was very comfy. However, cleanliness let it down. We had someone elses towels left hanging on bathroom door and the bin was filthy inside. Also, surprised no mattress protector.
Stayed 1 night in Jul 2025

6/10 Okay

Bakhtiar

Travelled with family
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

.
Stayed 1 night in Jun 2025

4/10 Poor

David

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Booked a single room. Very small, no table or chairs, bathroom and toilet across the landing, very dated and run down. Would not stay again.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

The gentleman checking us in was super nice and hospitality. Breakfast was delicious, minus the instant coffee. Our family room was basic but had everything we needed. The shower was interesting to use.
Stayed 1 night in Jun 2025

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Stayed 2 nights in Jun 2025

4/10 Poor

Julie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms had a smell and felt generally dirty
Stayed 1 night in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RIP off hotel, clearly double booked the room and failed to honour the booking with hotels.com that was made months in advance of the rat run the wall ultra marathon race. Profiteering….claimed to have no relationship with hotels.com, no evidence of the booking except on review I found an invite on the hotels.com messaging service for online checkin. This caused a great deal of stress for myself and my wife to find alternative accommodation in an over booked town. Luckily we found a pub, 25 minutes away……
Stayed 1 night in Jun 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly excellent staff, who were very helpful.
Stayed 1 night in May 2025

8/10 Good

Ryan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very polite, but the breakfast was average and a little greasy, but they were very attentive. The facilities were very dated and our window didn't shut properly and there was not another room for us to go to, not a massive issue in the end though as it was pretty quiet outside. Overall was a pleasant stay and would stay again, I would recommend maybe some uniforms and some modernising of the rooms though and maybe purchase something that cooks with less fat as well.
Stayed 1 night in May 2025

8/10 Good

Mustaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good customer service But outdated building Overall is food
Stayed 1 night in May 2025

6/10 Okay

Sonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too noisy. Yelling from next door. Good value for money breakfast.
Stayed 1 night in May 2025

8/10 Good

Peter

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Mark

Stayed 1 night in May 2025