Ratings based on 932 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from San Jose

Posted Apr. 1, 2024
It's in awesome location facing the main street of Carmel town. Our room at first was so tiny(not a room to open the luggage!) we asked the front lady if there's larger room. They accomodated quick and gave us a new room. It was larger but next to outside AC/Heater unit, so little noisy. If you close all shutter blinds, not that bad. We sat at lobby sitting area with fire going.. it was so cozy. It is a old historic Inn, so don't expect modern hotel stuff. Just enjoy this place as Old Carmel town!
3 out of 5
by A traveller

Perfect location, imperfect sleep

Posted Mar. 17, 2024 on Hotels
The staff was amazing and the location was perfect. The history of the building is really cool. It seems like an update is needed— the lampshades were torn and dingy and the bed was so uncomfortable that neither my husband nor I slept well.
4 out of 5
by A traveller

Posted Mar. 17, 2024 on Expedia
Beautiful location. Helpful, friendly staff.
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 16, 2024 on Expedia
4 out of 5
by A traveller

overall good. furniture needs upgrade

Posted Mar. 8, 2024 on Hotels
the furniture is pretty old and has a rotten smell. The bedding overall feels clean. good service and prime location
5 out of 5
by A traveller from San Francisco

Posted Mar. 7, 2024 on Expedia
My wife and I stayed at this hotel and loved everything about it. It reminded us of the old hotels in Paris or Rome. Built in 1889 and looks amazing!
4 out of 5
by A traveller

Posted Mar. 5, 2024 on Expedia
The Inn cannot provide enough parking spaces for their guests. Be prepared to deal with the "musical chairs" aspect of parking in Carmel. Other than that, the location is fantastic. We wish we could have spent more time in one of the most beautiful locations in the country.
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 4, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 4, 2024 on Hotels
3 out of 5
by A traveller

Posted Feb. 29, 2024 on Expedia
Windows didn’t lock in bathroom
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