Exceptional service and perfect location!
We had a wonderful stay at El Marques Hotel. The property is clean, comfortable, and perfectly located for exploring Cartagena's Walled City. What truly set this experience apart was the exceptional service; Alejandra and Sharon were so friendly, welcoming, and helpful from the moment we arrived. They truly went above and beyond to ensure we were comfortable throughout our stay
We truly loved our stay here. The staff were welcoming, friendly, and always happy to help. Our room was very clean, and the bed was extremely comfortable. Breakfast in the morning was delicious and a great start to the day. The pool area was peaceful and relaxing, and dinner in the evenings had such a great vibe â especially with the live band. Highly recommend!
The staff were so nice, and it was such a nice respite after the liveliness of being in the Walled City. Itâs a beautiful, classically renovated mansion. The AC was cool and they have a backup generator for the blackouts.
The rooms were clean and kept up really well. They were also cleaned everyday per request. The hotel is really pretty and rustic. The pool is kept up very nicely and clean. The wine room is nice to have options to buy.
Beautiful colonial hotel. The staff was amazing, caring always for our safety. They went out of there way to make our stay enjoyable. Rooms clean, food breakfast etc delicious. I would stay there next time.
Everything was good except for the breakfast. It took 1 hour to get some eggs and toast. The staff didnât seem to care we had to get to a tour Other than that stay was
Nice. Just they play music every night til 10 pm.and the tv has no Chanels
Beautiful property great location. Breakfast
Was
Delicious and the staff was attentive. The small pool was lovely and nice to unwind after day exploring