Note fondée sur 645 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2017 sur Hotels
l'odeur de l'eau de Javel qui vous prend au nez toute la nuit!
par un voyageur
Publié le 27 oct. 2016 sur Hotels
par un voyageur
Publié le 20 mai 2024
Our room was super clean. I have a very sensitive nose and loved the crisp clean look and smell of the towels, pillows, sheets and carpet.
I can't praise the establishment enough for staying focused on keeping travelers happy.
Commentaires de Gestion de l’hôtel
20 mai 2024 par General Manager, Gestion de l’hôtel
Dear Nina,Thank you for staying with us at Quality Inn and Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
par un voyageur
Unclean
Publié le 18 févr. 2024 sur HotelsNot a clean hotel. We stayed here with my son’s baseball team. Toe nails on the carpet, poor lighting (several lightbulbs not in lamps), TV had no remote and no way to watch it. We asked the front desk to fix those things and although they said they would, nothing was accommodated. During checkout, I told the front desk of our experience and she was going to try and give us a discount. We will see with our billing. Plenty of other hotels to choose from.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Melissa,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur
Consider camping instead
Publié le 18 févr. 2024 sur HotelsAfter booking online, we attempted to call for an early check in and could not get an answer after several tries. We finally called the 1-800 number for customer service. Check in went smoothly when we arrived and staff was friendly.
The place is moldy and has obvious water damage. The temperature control was either ice cold or boiling hot. A bed of packing peanuts would have been more comfortable than the mattress. Hope that your neighbor has interesting things to say, because you’ll hear every word of their conversation. We were continually interrupted by a confused housekeeping staff who didn’t seem to know which rooms were occupied. The access to indoor plumbing made it a step above sleeping in a car.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Sarah,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Richard,We loved having you stay with us at Quality Inn and Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur
Publié le 6 févr. 2024 sur Hotels
Kat was great and made us feel welcome!
Commentaires de Gestion de l’hôtel
7 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Chloe,It was great to have you staying with us at Quality Inn and Suites and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
par un voyageur
Satisfied
Publié le 5 févr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
5 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Stan,Thank you for staying with us at Quality Inn and Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
par un voyageur
With such high ratings i expected more.
Publié le 2 févr. 2024 sur HotelsRight off the start I wasn’t able to get into room because the door latch doesn’t work right. They did show me the trick of pulling up on latch to get cars to activate it. Than I went to turn on tv and that didn’t work cause it was missing the cable box. The room I got was next to the exit door which didn’t close slowly but slammed shut making huge noise in my room all night with people coming and going.
Commentaires de Gestion de l’hôtel
2 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Everett,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
