Ratings based on 309 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Expedia
Hotel smoked of smoke and carpet was badly soiled.
Comment from Hotel Management
Mar. 4, 2024 by Soufiane LOUHAMANE Directeur Général, Hotel Management
Dear Christie,Thank you for your feedback,We're delighted to hear that you found our service to be of a high standard. Our team is committed to providing exceptional service to all our guests. We regret to hear about your experience with the smoke odor and the condition of the carpet. Please rest assured that we are in the process of updating our carpets to enhance the comfort and experience for all our guests.We hope to see you in the future. Kind regards,Soufiane LOUHAMANE Directeur Général
by A traveller
Posted Jan. 9, 2024 on Expedia
Very good location, easy to go everywhere! Friendly staff and breakfast is good! Will suggest my friends!
Comment from Hotel Management
Jan. 11, 2024 by 1030869, Hotel Management
Dear Yi;Thank you for your interest in Kenzi Basma Hotel and for your nice feedback.It is a pleasure to know that you were satisfied with our services. That means a lot for usShould you visit Casablanca once again, we will be delighted to welcome you back. Best regardsSoufiane LouhamaneGeneral Manager
by A traveller
Posted Oct. 16, 2023 on Expedia
Comment from Hotel Management
Nov. 27, 2023 by 1030869, Hotel Management
Dear CHIRAZThank you for your interest in Kenzi Basma Hotel and for your nice feedback.It is a pleasure to know that you were satisfied with our services. That means a lot for usShould you visit Casablanca once again, we will be delighted to welcome you back. Best regardsSoufiane Louhamane
by A traveller
Posted Sep. 9, 2023 on Expedia
by A traveller
Posted Jun. 24, 2023 on Expedia
Nice welcome, very fast check in, great room.
by A traveller
Posted Jun. 14, 2023 on Expedia
The staff of the hotel was nice and helpfull. The location easy yo get a round. Nearby is the Mosque of Hasann II. The hotel is a bit old but the room is confortable.
by A traveller from PEMBROKE PINES
Posted May 7, 2023 on Expedia
by A traveller
Wouldn’t a second time
Posted Apr. 25, 2023 on HotelsThough the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.
by A traveller
Posted Dec. 15, 2022 on Expedia
by A traveller
Posted Dec. 5, 2022 on Hotels
Comment from Hotel Management
Dec. 13, 2022 by Bahaa E-commerce Manager, Hotel Management
Dear M. Moses, Thank you for taking the time to share your experience in our hotel! We are delighted to read that our service and facilities met your approval and that you enjoyed your stay with us. We look forward to welcoming you back shortly Best Regards
