Book a hotel near Lucky Eagle Casino, Rochester

"Great staff, comfortable beds, clean rooms. Showers could use an upgrade to match the renovation of the rest of the property "

"Broken faucet. The one i stayed smells. "

"Our room was not ready still at the check in time of 4.00 pm! Once we finally were able to to check in we had to call the front desk for towels and coffee that was not restocked! They use top sheets on the bed as a bottom sheet and we got our feet stuck in the sheets throughout the night! We were supposed to have a double head shower but only half of the shower worked, and when we complaied at check out we wete told, or sorry we knew it wasnt working correctly! Then why werent we told this at check in? For a room (siluite) that costs $ 250.00 a night the entire shower certainly should have been working! We have stayed here before, and it was great! This time the service was completely subpar, and if your room isnt ready to check into at 4.00 pm there is an issue for sure! Then it wasnt even stocked fully when we checked in and management was not helpful! The casino was fun, but honestly the hotel part this time was very disappointing!"

"This is going to sound mostly negative but I really was pleased with the stay overall. I walked in to an 80 degree room that continued to blow warm air even with the AC turned on at the wall unit, so had to turn it off entirely and have the window open all night. So the heat works really well! A/C might have been turned off for the season? Not sure. The bed was really firm...there were no cooking utensils, no pots or pans to utilize the cook top, no mugs or even paper hot cups to utilize the coffee supplies and coffee pot provided, empty cupboards entirely, no plastic cups for drinking water, couldn't get hot water at the kitchen or bathroom sinks but the shower was nice and hot. The microwave didn't work when I got in late and tried to warm up my dinner leftovers. It didn't seem like the floors had been mopped as there was a substance dried on the floors in both the bathroom and main room. There was also unopened food left in the fridge from previous tenant. It honestly was a decent little spot to stay if you are willing to addapt to the little things. For how old the building is, the exterior looked acceptable and the upgrades were nice and it was a quiet place. Safe parking too and the staff I encountered were genuine and thoughtful. Bedding was clean and YES, I would stay here again."

"A little over priced "

"Nice, clean room"