Book a hotel near Willowbrook Mall, Wayne

"This room looks nothing like what I received. The bathtub was dirty, mold spots all over the walls, and the TV didn't work at all. Not to mention, the entire room smelled like someone smoked a carton of cigarettes! At the time of check in, they make you sign and initial a waiver to which you are not allowed to switch rooms, now I know why!"

"Clean rooms and friendly staff"

"I could not say more about the wonderful, kind friendly staff! Everyone was so lovely! The room is super clean! Simple but wonderful "

"The room was clean the Staff was good and there is a mall nearby "

"Having an indoor heated pool was fabulous while traveling with our 3 kids and the pool area was a nice size with few small tables and lounge chairs. The room was a great size for our family (2 adults and 3 kids, 21, 17 & 14 yr old). We had a a full size fridge which was wonderful. I will say the AC unit was confusing with the room temp but it was ok in the end. As far as the front desk staff- there is a gentleman mid day to night shift that was excellent the night shift had a nice lady but we were not “thrilled” at all with one particular desk staff. Her attitude was ver negative, demeanor horrible, when I asked a simple question I received a rude “duh” type of response and when I inquired about housekeeping the response tone in return was definitely not welcoming at all! The breakfast that was included was pretty great for being included everyday. I would bring my family back and stay again if I needed to. "

"Great location with shops and restaurants abounding."