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Park Hotel Suisse & Spa

4.0 star property
4-star ski hotel near Chamonix - Planpraz Ski Lift

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Photo gallery for Park Hotel Suisse & Spa

Relax by the serene pool surrounded by lush greenery and breathtaking mountain views.
Welcome to Park Hotel Suisse, a five-star hotel with a stylish entrance featuring a glass door and decorative lights.
Relax by the pool surrounded by breathtaking mountain views and lush forests.
Enjoy a warm and inviting dining experience with comfortable seating and a selection of beverages.
Cozy interior with a large mirror, plush sofas, and a fireplace.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
75, Allée du Majestic, Chamonix-Mont-Blanc, Haute-Savoie, 74400
  • Chamonix Church
    ‪2 min walk‬
  • Chamonix - Planpraz Ski Lift
    ‪6 min walk‬
  • Aiguille du Midi Cable Car
    ‪8 min walk‬
  • Sion (SIR)
    ‪54 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Cozy retreat with a comfortable bed, bedside lamps, and a charming table with fresh flowers.

Standard Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds

Relax in a serene bedroom with a large bed, wooden bench, and armchair.

Comfort Room, 2 Twin Beds

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Relax in comfort with a large bed, nightstand, and a beautiful view of the surrounding greenery.

Superior Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Triple Room (Un grand lit et un petit lit)

Relax in comfort with a large bed, nightstand, and a beautiful view of the surrounding greenery.

Superior Triple Room (Un grand lit et un petit lit)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Superior Triple Room

Relax in a spacious room with a large bed, sofa, and dining area, featuring a mounted TV and desk with chairs.

Superior Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room

Relax in a spacious room with a large bed and comfortable bedding, featuring a stylish headboard and elegant curtains.

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Balcony

Cozy cabin-style room with a comfortable sofa, flat-screen TV, and dining table, offering a warm and inviting atmosphere.

Suite, Balcony

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Double Room

Cozy retreat with a comfortable bed, bedside lamps, and a charming table with fresh flowers.

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 2 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Family Suite

Enjoy a restful stay in this cozy room featuring a large bed, a wardrobe, and a window with a view.

Family Suite

  • 30 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed

Relax in a spacious room with a large bed, comfortable armchair, and city views.

Comfort Double Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Triple Room

Relax in a spacious room with a large bed, comfortable armchair, and city views.

Comfort Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Relax in a spacious room with a large bed and comfortable bedding, featuring a stylish headboard and elegant curtains.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 5
  • 5 Twin Beds OR 1 Queen Bed and 3 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

Relax in a spacious room with a large bed and a dedicated workspace near a window.

Standard Triple Room, 3 Twin Beds

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Relax in a spacious room with a large bed, sofa, and dining area, featuring a mounted TV and desk with chairs.

Superior Double Room, 1 Queen Bed

7.2 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Chamonix-Mont-Blanc

Mountain getaway .With a stay at this Chamonix City Centre hotel, you'll be steps from Chamonix Church and Casino Le Royal Chamonix. Planards Adventure Park and Crystal Museum Chamonix are also within half a mile (1 km).

What's nearby

  • Chamonix Church - 2 min walk - 0.2 km
  • Le Brevent Cable Car - 3 min walk - 0.3 km
  • Centre Commercial Alpina - 5 min walk - 0.4 km
  • Chamonix - Planpraz Ski Lift - 6 min walk - 0.6 km
  • Aiguille du Midi Cable Car - 8 min walk - 0.7 km

Getting around

  • Chamonix-Mont-Blanc Station - 6 min walk
  • Col de Voza Tramway Station - 30 min drive
  • Geneva International Airport (GVA) - 72 min drive

Restaurants

  • ‪Rose du Pont - ‬2 min walk
  • ‪Joséphine - ‬3 min walk
  • ‪Poco Loco - ‬2 min walk
  • ‪Aux Petits Gourmands - ‬3 min walk
  • ‪Chamon’ice - ‬2 min walk

About this property

Park Hotel Suisse & Spa

4-star ski hotel near Chamonix - Planpraz Ski Lift
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an outdoor pool and a sauna. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chamonix-Mont-Blanc hotel is smoke free.

  • 66 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • 915 sq ft of conference space
  • 85 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Park Hotel Suisse & Spa offers 66 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Self parking on site (EUR 30 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The restaurant is open daily from noon to 2 PM and 7 PM to 9:30 PM.

Renovations and closures

The property is closed between September 20 and December 3.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Self parking fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Children under 16 years old are allowed in the spa from 10:30 AM to noon and must be accompanied by an adult.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Park Hotel Suisse Chamonix-Mont-Blanc
Park Suisse Chamonix-Mont-Blanc
Park Suisse
Park Hotel Suisse Spa
Park Suisse ChamonixMontBlanc
Park Hotel Suisse & Spa Hotel
Park Hotel Suisse & Spa Chamonix-Mont-Blanc
Park Hotel Suisse & Spa Hotel Chamonix-Mont-Blanc

Park Hotel Suisse & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 279 out of 670 reviews
Rating 8 - Good. 271 out of 670 reviews
Rating 6 - Okay. 76 out of 670 reviews
Rating 4 - Poor. 27 out of 670 reviews
Rating 2 - Terrible. 17 out of 670 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly accommodating and helpful. The location is perfect—everything is walkable, including great restaurants and bars. The spa was amazing and such a relaxing experience. My only small critique is that the hot tub water could have been a bit warmer, but aside from that, everything was perfect!
Stayed 3 nights in Mar 2025

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Really nice hotel and great location in Chamonix. Spa was great after a day skiing. Only negative is the staff just feel a bit hostile and unfriendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Anneli, KIRKLAND

Stayed 3 nights in Mar 2025

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Beryl

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Beryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop spa area was fabulous . A very cosy hotel
Stayed 1 night in Feb 2025

6/10 Okay

Ingrid

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was perfect and very central, however the service did not feel like a 4 star hotel. The breakfast buffet is not full, the spa is slippery, full of water on the floor (quite dangerous, many people fell), the staff is a majority of trainees that are quite nice but unfortunately often times helpless. The ski room is in the lower level and the access is not allowed by the elevator, you have to take the stairs outside the hotel. Going up and down with the skis is the most inconvenient aspect of this hotel.
Stayed 7 nights in Feb 2025

4/10 Poor

Jack

Disliked: Staff & service, property conditions & facilities

There are without doubt better options in Chamonix

I am fairly certain I was given the wrong room as it was tiny and void of a queen sized bed. If it was the larger of the rooms they offer I would let want to stay in the smaller rooms! Parking is a bit of a chore with staff being less than interested than opening the gate in the morning to let you out to the mountains. The spa was often over run with kids when it wasn’t it was really quite nice, great views of the mountains from the pool and hot tubs. Great location but that’s probably the only thing going for it!
Stayed 6 nights in Feb 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place. Super-convenient location in the middle of town, lovely rooms, great bar with fireplace and happy hour apres-ski, and an AMAZING setup on the roof...hot tubs with views of Mont Blanc, order drinks while soaking, saunas, outdoor pool...will DEFINITELY be back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was a hotel it felt like home
Stayed 3 nights in Jan 2025

2/10 Terrible

Barbara

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall, I cannot say I enjoyed my stay at this hotel. It is marked as having 4 stars but unfortunately I do not believe it fulfils the 4 stars criteria. This is not because of the amenities but because the service quality at a 4-star hotel is generally of a high standard and unfortunately the service quality at Park Hotel Suisse & Spa is poor. We had several issues such as: At check in no one informed us that the hotel had a Ski room for skiing equipment storage, after collecting our equipment and entering the hotel with it through the reception a member of staff shouted at us as if we were committing a terrible crime, in front of all other guests. Completely unnecessary and rude. At the spa, there was a male member of staff which were constantly staring at us, we are two women and felt completely uncomfortable being stared at. We walked into the restaurant and asked if we could have dinner by the fireplace and were rudely spoken to by a member of staff. The restaurant menu is extremely limited and did not have any vegetarian options.The Wi-fi connection was extremely weak. A cleaning cloth was forgotten in our bathroom sink. The shower drain did not work properly and we had to shower in a puddle of water. After checking out I received a call from the hotel asking if we had a massage the day before, I was baffled as we never even enquired about having a massage. We were treated as if the staff were doing us a favour, not as paying customers. Location is the only benefit.
Stayed 3 nights in Feb 2025

10/10 Excellent

chris

Travelled with family
Stayed 2 nights in Feb 2025

8/10 Good

Alan

Stayed 3 nights in Feb 2025

2/10 Terrible

Jisoon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Extremely rude and unprofessional staffs! I’ve never been yelled at or hung up on by a hotel staff. I’m shocked how a hotel staff can yell at a customer and hang up on the phone. These staffs seriously need basic education on how it’s supposed to work on hospitality services.
Stayed 2 nights in Feb 2025

6/10 Okay

Sonia

The property has charm but is also dated and could use some finishing touches and some modernisation. We didn’t necessarily feel it was worth the money. A lot of the things seemed like it was trouble for the staff who we found unhelpful a lot of the time. maybe were just overly polite brits but felt they were quite rude. Loads of noise from noisy guests at 4am meant we also had a terrible night sleep. Overall not the peaceful spa stay we hoped for. Good location though with nice views.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Spa was awesome. Sauna was great. Hot tub heater broke that was not great
Stayed 3 nights in Jan 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful rooftop pool/jacuzzi/hot tub

A great stay in a fantastic location. Staff were helpful and the rooftop spa and gym were a great addition after a day's skiing.
Stayed 4 nights in Jan 2025

6/10 Okay

Robert

Stayed 5 nights in Jan 2025

10/10 Excellent

Dragos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with character

Excellent location, super-friends staff, clean and comfortable. We had a room with a large balcony, and good mountains view. Perfect stay for a few days of skiing. The restaurant is nice for drinks but we found better places for food.
Stayed 5 nights in Jan 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay with incredible views
Stayed 4 nights in Jan 2025

8/10 Good

Karyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My reservation was a queen bed and they give me a double bed. That was not confortable.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible staff and service! You ask basic request as simple as “can I have a win opener” and they would simply say no. You go to use spa, no one is there to help you, they simply don’t clean your room not even replacing towels! Worst service I’ve ever seen in my life.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rich

Liked: Staff & service
Stayed 4 nights in Dec 2024