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Wyndham Garden Cross Lanes Charleston

2.5 star property
Hotel perfectly located for exploring Cross Lanes

Choose dates to view prices

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)
Lobby
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
102 Racer Dr, Cross Lanes, WV, 25313
  • Place, Mardi Gras Casino
    ‪2 min drive‬
  • Place, West Virginia State University
    ‪3 min drive‬
  • Place, Shawnee Sports Complex
    ‪3 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(75 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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CA $194 total
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About the area

Cross Lanes

Heart of Cross Lanes.You'll find Regal Nitro and Mardi Gras Casino within 2 miles (3 km) of this hotel. West Virginia Junior College-Charleston and Kanawha County Public Library are also within 2 miles (3 km).

What's nearby

  • Mardi Gras Casino - 2 min drive - 2.1 km
  • West Virginia State University - 3 min drive - 4.8 km
  • Shawnee Sports Complex - 3 min drive - 5.5 km
  • Charleston Coliseum & Convention Center - 13 min drive - 19.0 km
  • Southridge Center - 13 min drive - 17.4 km

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Golden Corral - ‬13 min walk
  • ‪Cook Out - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Wyndham Garden Cross Lanes Charleston

Hotel perfectly located for exploring Cross Lanes
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 136 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Terrace/patio
Mardi Gras Casino & Resort
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 1,499 reviews
The price is CA $150
CA $170 total
includes taxes & fees
Oct 20 - Oct 21
Mardi Gras Casino & Resort

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 338 out of 1012 reviews
Rating 8 - Good. 245 out of 1012 reviews
Rating 6 - Okay. 171 out of 1012 reviews
Rating 4 - Poor. 135 out of 1012 reviews
Rating 2 - Terrible. 123 out of 1012 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very hard and room smelled
Stayed 1 night in Jul 2025

4/10 Poor

Mandy

Travelled with family
Disliked: Amenities
Check in and out was easy. The hotel looks rough, cleanliness was ok. Barely any pool towels. Pool was soooo small, cloudy, not clear. Outside pool is closed. No hot tub. Breakfast was out of regular coffee, not a soul around to tell. No fresh fruit, ran out of most items before the end of breakfast (9:30am) about 9:15 a lady showed up to refill things. We stayed one night, the morning we were leaving I noticed mold growing on the ceiling in the bathroom- about two feet of black growth, not just a little. I can’t believe this hotel has the ratings it does. I will not be returning.
Stayed 1 night in Jul 2025

2/10 Terrible

Karen, Floyds Knobs

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is run down and needs a total upgrade. The first room they assigned us had not been cleaned. The next room had been cleaned, but trash left in garbage can. The room keys did not work. The indoor pool water was green and slimy. The reason we chose this property was for kids to swim. I can't believe this was a Wyndham resort.
Stayed 2 nights in Jul 2025

4/10 Poor

Todd

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Entire hotel seemed damp, dark smelling and dirty. Renovations were taking place.
Stayed 3 nights in Jul 2025

10/10 Excellent

Erikka

Stayed 1 night in Jul 2025

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool is dirty l
Stayed 1 night in Jul 2025

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
The entire facility smells of must. Air conditioner vent in the is covered with mold and stinks.
Stayed 1 night in Jul 2025

2/10 Terrible

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
There was mold in the first room air conditioner I had them move me. The second room is what I have pictures of. Mold in the floor, roaches climbing the walls, weed soo strong in the hallway, my refrigerator didn’t work so I had to put my groceries in the break room fridge. There was mold up the curtains and all over the side of the bed. They charge just as much as the nice ones that are sanitary. It was an awful night. I was supposed to get a refund and it’s been several days with no refund.
Mold under fridge
Mold in curtains
Random bug in my bed
Stayed 2 nights in Jul 2025

10/10 Excellent

Olivia Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Donald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Room did not have two beds do we were moved to another room. Then the toilet was missing a bolt so it wobbled. Bathroom was dirty. The sink faucet only would let water come out at full blast power. The television did not work. And the one entrance door was broken.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Last time here

Moldy ceiling tiles in the hallway. The hallways smell of stale cigarettes, marijuana, and water mold. The ice machines and vending machines are broken. Exterior doors are broken on the north side.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool area was fantastic!
Stayed 1 night in May 2025

2/10 Terrible

Tony

Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
This property never disappoints me!! It’s always clean, breakfast is amazing for a free breakfast!!
Stayed 1 night in Jun 2025

2/10 Terrible

Kara, Sunbury

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in unsatisfactory condition. The pictures on your website are definitely outdated. Just driving up to the property was intimidating. The landscape was unkept and trash in the grass and parking lot. There was only one working ice machine and no stocked vending machines. The carpets really needed a cleaning. Not all light bulbs worked in the room. The air had not been turned on to cool the room. It was a 92-degree day. THE OUTSIDE POOL WAS CLOSED! This time of year, that should be listed. There was an indoor pool...it would have been nice if there were not mold and algae all over the stone area of the pool. Several missing tiles which left sharp areas. The windowsill was disgustingly moldy. There was not a vent in the bathroom. you either suffocated or heated up the whole room. The only positive thing...great location for our needs. I do not usually leave negative reviews, but this property was a bit of a disappointment.
Stayed 2 nights in Jun 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quiet an clean
Stayed 2 nights in Jun 2025

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty! Mold! Smells of strong marijuana! Horrible condition. We left to find another hotel.
Stayed 1 night in Jun 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was unkempt, all garden beds full of weeds 2-3 feet tall, no pool towels available. Charged an additional 50.00 upon arrival in case we caused damage like smoking. We don’t smoke! Room wasn’t very clean. Carpet in halls torn and dirty. Walls in room dinged and needed repair. If it hadn’t been a nonrefundable reservation, we would have cancelled and gone to a better location.
Stayed 1 night in Jun 2025

2/10 Terrible

Nichole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond filthy, stains all over the carpets, horrible smells inside and outside of the room (mostly smoke and weed). No shower curtain, avoid at all costs.
Stayed 1 night in Jun 2025

6/10 Okay

mary

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and friendly. However the quality of the motel has gone down. Hopefully they do a big update on the facility.
Stayed 3 nights in Jun 2025

8/10 Good

joe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If I could give zero stars, I would. This hotel is nothing like what’s advertised. It is, without question, the most disgusting place I’ve ever stepped foot in. Check-in was fine—quick and easy, friendly. Everything went downhill fast. As soon as we entered our section of the building, the smell hit us and never left. It’s embedded in my nose at this point. The carpets are filthy, the wallpaper is peeling, an exit sign is hanging out of the ceiling, and there are mold and water stains all over the floors and ceilings. Our room smelled just as bad. The electrical outlet and light switch were falling out of the wall. The shower was nasty, and the bathroom was barely big enough to stand in. The outdoor pool? Drained. The whole area was overgrown and filled with debris—unusable. The indoor pool was no better: cracked and broken tiles on the stairs, tile from the side of the pool lying at the bottom, and clumps of hair floating around. The pool door doesn’t even shut—it’s completely misaligned, leaving a visible gap. Same with the exterior hall door: no lock. Even our room door didn’t close properly on its own. We checked out shortly after arriving, and the same front desk worker who had greeted us smiling earlier wouldn’t even look at me. She had an unpleasant attitude and didn’t ask what was wrong. Refunded check-in fee but not room bc I used Expedia. This hotel is unsafe, unsanitary, and nothing like advertised. Do not stay here.
Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Stayed 1 night in Jun 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025