Courtyard by Marriott Charlotte/Matthews

3.0 star property
3-star hotel near Bowlero Matthews

Choose dates to view prices

Photo gallery for Courtyard by Marriott Charlotte/Matthews

Terrace/patio
Daily to-go breakfast (USD 13 per person)
Property amenity
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
11425 East Independence Blvd, Matthews, NC, 28106
  • Place, Sportsplex at Matthews
    ‪13 min walk‬
  • Place, Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Place, SouthPark Mall
    ‪19 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

Suite, King Bedroom with a Sofa Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa bed Non-smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen beds with a Sofa bed, Non Smoking (Mobility/Hearing Access, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, King Bedroom Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Matthews

In suburbs.Within 2 miles (3 km) of this Matthews hotel, you'll find Bowlero Matthews and Sportsplex at Matthews. Bojangles' Coliseum and The Park Expo & Conference Center are within 12 miles (20 km).

What's nearby

  • Bowlero Matthews - 9 min walk - 0.8 km
  • Sportsplex at Matthews - 13 min walk - 1.2 km
  • Novant Health Matthews Medical Center - 3 min drive - 2.7 km
  • Bojangles' Coliseum - 15 min drive - 16.8 km
  • SouthPark Mall - 19 min drive - 17.1 km

Getting around

  • Charlotte Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 27 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Wendy's - ‬8 min walk

About this property

Courtyard by Marriott Charlotte/Matthews

3-star hotel near Bowlero Matthews
Courtyard by Marriott Charlotte/Matthews offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 2 meeting rooms. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott Charlotte/Matthews. Free self parking is available.

This 3-star Matthews hotel is smoke free.

  • 121 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews Hotel
Courtyard Marriott Charlotte/Matthews Hotel Matthews
Courtyard Marriott Charlotte/Matthews Matthews
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Courtyard by Marriott Charlotte/Matthews Hotel
Courtyard by Marriott Charlotte/Matthews Matthews
Courtyard by Marriott Charlotte/Matthews Hotel Matthews

Courtyard by Marriott Charlotte/Matthews Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1005 reviews
Rating 8 - Good. 283 out of 1005 reviews
Rating 6 - Okay. 111 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 51 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

James

Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Cancelled reservations because pool was closed and didn’t find out till I showed up this was only reason why I booked there . Should have mentioned pool was closed when I made reservations
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. The check in gal was super friendly and very helpful. Everything was very clean only thing I would say is that the carpet in the hallway was ripped but other than that it was very clean.
Stayed 1 night in Jul 2025

8/10 Good

Crystal

Stayed 1 night in Jul 2025

6/10 Okay

Princes

The carpet smelled old and need to be replaced.
Stayed 3 nights in Jun 2025

4/10 Poor

Andrea

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Dont recommend

The check in was great. She was very nice and quick. We got to our room, it was a little warm. We turned the air down. It never got cool. We went down to look at the pool. It was green! Couldnt see through it. Thats one of the main reasons I booked this place. Too bad we cant use the pool. At midnight the ac unit started making a loud noise. My daughter couldnt sleep. She went to the truck to cool off and get some sleep. She had a state test the next morning at 7:45. So much for a relaxing night.
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness
Staff was very welcoming
Stayed 4 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
For the most part . I would say that they were understaffed. It took 45 minutes to check in and somehow there were two reservations and my card was charged 3 times . I will admit that most of the staff was professional at night time however, sitting on your cell phone while at the front desk didn’t seem inviting .
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

6/10 Okay

Alicia

Travelled with group
Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

2/10 Terrible

Trenita

Disliked: Cleanliness, staff & service, property conditions & facilities
Has a mildew smell. Toilet was clogged, went to the front desk and she said she could get us a plunger. I
Stayed 2 nights in Jun 2025

6/10 Okay

Sanpri

Travelled with family

It was ok...but disappointed

We are local and were celebrating my younger son's birthday. His only request was to stay at a hotel with a pool. We get there the pool was closed because someone pooped in it. We were told it would open again at 10 am in the morning so I got a late check out thinking we could at least have an hour. It still was not operating. There were lots of food stains in furniture and a ripped curtain. No towels in the gym. The staff was nice enough and thankfully we had vouchers for the bistro but that food is too expensive for what was offered.
Stayed 1 night in Jun 2025

6/10 Okay

Jeanie, Asheville

Liked: Amenities
Staff were incredibly friendly and helpful. This Courtyard location is very outdated and shows signs of needing repair. My room was not as clean as it should be. Hair in shower and on chairs and table tops. Location is limited to food choices after 9 PM. Parking was easy and there was plenty of spots available. Truck and trailer parking available. Over priced rates for what you receive. Definitely needs a huge make over and remodel for the price they charge. Upside is they have lots of amenities and the staff are wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yerang

Stayed 1 night in Jun 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I love that it was very clean
Stayed 2 nights in Jun 2025

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, property conditions & facilities
The serive was nice. The fire pit didnt work and unfortunately our room wasn't serviced. But other than that it was a nice stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean spacious
Stayed 1 night in Jun 2025

2/10 Terrible

Paul

Business traveller
I didnt like i was put in a handicap room right across from a dining room. Didnt need an alarm as i heard every conversation people were having walking by or seated in there. Horrible and will never book a courtyard again.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness
The staff was very helpful
Stayed 4 nights in May 2025

10/10 Excellent

Jeremy

Stayed 1 night in Jun 2025

4/10 Poor

Brittany

Business traveller
Disliked: Property conditions & facilities
It’s was a horrible stay. The rooms were dingy, dirty and unkept! The toilet constantly running and the ac was very loud. The carpet was dirty and the couch was soiled. Gross!
Stayed 2 nights in Jun 2025