Note fondée sur 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2020 sur Expedia
par un voyageur
Publié le 9 mars 2024
Really clean. Could use more staff in dining area there were always swamped
Commentaires de Gestion de l’hôtel
10 mars 2024 par Customer Service, Gestion de l’hôtel
Shelby, we're thrilled to know you've appreciated the cleanliness of Hilton Garden Inn Charlotte Uptown. We acknowledge your feedback regarding the need for additional resources in the dining area and rest assured, it's a point for us to consider. However, we're glad you could experience our newly renovated hotel and rooms. We hope to see you again soon.
par un voyageur
Publié le 8 mars 2024 sur Expedia
Everything was wonderful
Commentaires de Gestion de l’hôtel
9 mars 2024 par Customer Service, Gestion de l’hôtel
Michelle, we're thrilled to learn that your stay at Hilton Garden Inn Charlotte Uptown was wonderful! Our team takes great pride in our newly transformed spaces and rooms. We're delighted you enjoyed them. We can't wait to welcome you back for another exceptional experience!
par un voyageur
Publié le 7 mars 2024 sur Expedia
Check in was easy and person checking me in gave great advice for a convenient and delicious dinner.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Customer Service, Gestion de l’hôtel
Victoria, it's heartening to hear that you found the check-in experience smooth at Hilton Garden Inn Charlotte Uptown. We love that our team members were able to provide insightful dining recommendations. As a side note, we're excited that guests like you are enjoying the newly renovated spaces. We can't wait to serve you again should you return to the area.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Customer Service, Gestion de l’hôtel
Tim, it's great to see you had a pleasant stay at Hilton Garden Inn Charlotte Uptown. We're thrilled you got to enjoy our newly renovated hotel and modernized rooms. We aim for all our guests to experience this level of satisfaction. We're looking forward to welcoming you back in the future.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Customer Service, Gestion de l’hôtel
Thanks for the perfect rating, Gordon! We can't wait to see you again soon for another amazing experience at Hilton Garden Inn Charlotte Uptown.
par un voyageur
Publié le 4 mars 2024 sur Expedia
I liked the friendly yet helpful staff. The check-in process was great. The late night evening staff were all very friendly
Commentaires de Gestion de l’hôtel
6 mars 2024 par Customer Service, Gestion de l’hôtel
Audrea, it's wonderful to hear that you enjoyed your stay at Hilton Garden Inn Charlotte Uptown. We're delighted you had a good check-in experience and noted the friendly disposition of our on-duty team members in the later hours. We're especially glad you appreciated our newly renovated hotel and rooms. We're eagerly awaiting your return for another pleasant experience.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Service, Gestion de l’hôtel
Julia, it's wonderful to hear that you had a splendid stay at the Hilton Garden Inn Charlotte Uptown. We are thrilled that our recently upgraded hotel and rooms added to your experience. We can't wait to have the opportunity to welcome you back soon.
par un voyageur
Publié le 4 mars 2024 sur Expedia
I loved Staying here the 1st time we traveled to charlotte this time we’ve gotten a suite and it was so spacious the only issue was the parking they charge every time you enter the garage which is understandable but to leave and come back and having no available parking is a little unnecessary.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Service, Gestion de l’hôtel
Mayra, it brings Hilton Garden Inn Charlotte Uptown immense pleasure knowing you enjoyed your repeat stay, especially taking pleasure in our spacious suite. We truly appreciate your feedback regarding the parking system. Although it's designed this way, we understand your concerns. We hope this didn't overshadow your stay and we're looking forward to welcoming you back soon.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Stay was great jus wished the parking would have been better
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Service, Gestion de l’hôtel
Mirenda, we appreciate your feedback about your recent stay at Hilton Garden Inn Charlotte Uptown. It pleases us to hear you had an exceptional stay enjoying our newly renovated facilities. We acknowledge your concern regarding parking and want to assure you that our team members are continuously working to enhance the experience for our guests. We hope to welcome you back soon.
