Note fondée sur 68 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect for us.
Publié le 3 mars 2024 sur HotelsWorked perfect for what we needed. Slept there. Very clean. Simple in and out. A little cramped but we didn’t really hang out there. We loved it for what we needed.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Kasa Edison House South End Dilworth Charlotte, Gestion de l’hôtel
Hi James,We are delighted to hear that Kasa Edison House South End Dilworth Charlotte was a perfect fit for your needs, providing a clean and seamless experience during your stay. Your kind words about the accommodation being ideal for your purpose truly warm our hearts. We are pleased to know that you found it to be a comfortable place to rest. Thank you for choosing us, and we can't wait to have you back soon!Best regards,Team Kasa
par un voyageur
Perfect for girls trip away!
Publié le 25 févr. 2024 sur HotelsWent away for a girls weekend and this place couldn’t be more perfect!! Very small but enough room for 2 of us and VERY VERY CUTE. Great location. Great sushi place just down the street. Very secure and quiet at night. Only thing is the tv is mounted on the other side of the wall from where the bed sits so if you are big on watching TV in bed, maybe not for you.. or pack your laptop. Not sure if all units have the same lay out. Either way, I Will definitely be back and will be recommending to all my people if they travel to Charolette!!!
Commentaires de Gestion de l’hôtel
11 mars 2024 par Kasa Edison House South End Dilworth Charlotte, Gestion de l’hôtel
Hi, We are delighted to hear that you had a wonderful girls' trip at Kasa Edison House South End Dilworth Charlotte! Thank you for highlighting the charm of our place and its convenient location. Your feedback regarding the TV placement has been duly noted, and we appreciate your suggestion for future enhancements. We can't wait to welcome you back for another fantastic stay! Best regards, Team Kasa
par un voyageur
A "Virtual" Experiance
Publié le 21 févr. 2024 sur HotelsI arrived on Monday for a business meeting on Tuesday. It was a new experience because there was no "personal" desk concierge service, rather it was all virtual. Nevertheless, it was seamless. I was in my room within less than 10 minutes of arriving. I enjoyed the amenities and the decor was very modern feeling. I slept well and would stay here again.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Kasa Edison House South End Dilworth Charlotte, Gestion de l’hôtel
Hi Aaron,We are thrilled to hear that you found our virtual concierge service seamless and enjoyed the modern decor during your stay at Kasa Edison House South End Dilworth Charlotte. It's wonderful to know that you had a comfortable experience and that you would consider staying with us again. Your feedback is truly appreciated! See you back soon!Best regards,Team Kasa
par un voyageur
Publié le 20 févr. 2024 sur Expedia
I liked the modern and minimalist decoration.
Next time, I’d rather stay on the second floor instead than the first floor, because everytime someone flushes the bathroom or shower you can hear the pipes and water
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Kasa Edison House South End Dilworth Charlotte, Gestion de l’hôtel
Hi Gabriella,We are happy to hear that you liked the modern and minimalist decor during your stay. We have taken note of your feedback about the noise caused by the pipes on the first floor. For your future visits, please feel free to request a second-floor unit for a quieter experience. We always strive to ensure your comfort and satisfaction. Your valuable insights are important to us and help us improve our services for all our guests. We look forward to welcoming you back on your future travels to Charlotte!Sincerely,Team Kasa
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Stayed here multiple times and loved both rooms. Kitchenette is so convenient with everything you need and the free off-street parking saves you $25-$75 over Uptown hotels. Love the Kasa model with the codes, etc.
Commentaires de Gestion de l’hôtel
24 mars 2024 par Kasa Edison House South End Dilworth Charlotte, Gestion de l’hôtel
Hi Amanda, We are delighted to hear that you have stayed with us multiple times and enjoyed both of our rooms. It's fantastic to know that you found our kitchenette convenient with all the essentials and that our free off-street parking helped you save on costs compared to Uptown properties. We appreciate your kind words about the Kasa model with the codes; it's always a pleasure to provide a seamless experience for our guests. We look forward to welcoming you back again. Thank you for your loyalty! Best regards, Team Kasa
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Kasa Edison House South End Dilworth Charlotte, Gestion de l’hôtel
Hi Sav,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
par un voyageur
Publié le 9 janv. 2024 sur Hotels
Power issues and tv didn’t work. All fixed but I had da short stay.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Kasa Edison House South End Dilworth Charlotte, Gestion de l’hôtel
Hi Brie,Thank you for taking the time to share your feedback. We apologize for the inconvenience caused by the power issues and the TV not working during your stay. We're glad to hear that these were fixed, but we understand that it impacted your short stay with us.We're committed to ensuring a seamless experience for our guests and regret that this was not fully met in your case. We hope to have the opportunity to host you again in the future, providing a stay that lives up to your expectations from start to finish. Thank you for choosing us. Sincerely,Team Kasa
par un voyageur
Publié le 29 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Kasa Edison House South End Dilworth Charlotte, Gestion de l’hôtel
Hi Rich,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
par un voyageur
10/10 !
Publié le 12 déc. 2023 sur HotelsAmazing little apartment style stay. Super friendly staff on messages couldn’t of been better. For sure coming back in the summer time!
Commentaires de Gestion de l’hôtel
13 déc. 2023 par Kasa Edison House South End Dilworth Charlotte, Gestion de l’hôtel
Hi Erika,Thank you so much for taking the time to share your feedback! We're delighted to hear that you had an amazing stay at Kasa Edison House South End Dilworth Charlotte. It's wonderful to know that our apartment-style accommodations exceeded your expectations. We truly appreciate your kind words about our super friendly staff who were always available to assist you. We can't wait to welcome you back in the summertime for another fantastic experience. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again!Best regards,Team Kasa
par un voyageur
Publié le 4 déc. 2023 sur Hotels
Small room with a bad set up to watch TV.
You can only watch the TV from a chair located 3 ft away from it. Not set up for that.
Pre-check steps are difficult to follow if you book the same day. Needs lighting at night as it gets pretty dark around.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Kasa Edison House South End Dilworth Charlotte, Gestion de l’hôtel
Hi Norberto,Thank you for sharing your feedback about your recent stay at Kasa Edison House South End Dilworth Charlotte. We apologize for any inconvenience you experienced with the room setup and the difficulty in following the pre-check steps when booking on the same day. We understand that it can be frustrating to have limited options for watching TV and we apologize for any inconvenience this caused. We appreciate your suggestion regarding the lighting at night and will take it into consideration to ensure a better experience for our guests. Your feedback is valuable to us and we will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced stay. Please feel free to reach out to us if you have any further concerns.Best regards,Team Kasa
