Note fondée sur 381 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 avr. 2024
Commentaires de Gestion de l’hôtel
10 mai 2024 par Guest Relations, Gestion de l’hôtel
Thank you for rating us!!!
par un voyageur
Publié le 24 mars 2024
Place felt safe and comfortable. Short shuttle ride to the airport.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Microtel Inn By Wyndham Charlotte Airport, Gestion de l’hôtel
Thank you for your review! We're delighted to hear that you felt safe and comfortable during your stay. We strive to create a welcoming and secure environment for all our guests.We're also happy to know that our airport shuttle service was convenient for you. Having easy access to transportation is an important amenity for many travelers.Thank you for choosing our hotel, and we hope to welcome you back again soon!
par un voyageur
Publié le 19 mars 2024 sur Expedia
For a 12 hour layover, this place was nice enough. The room was updated and clean. The sheet had a stain here and there but you can tell they were clean. The with a queen size bed was tiny home/RV tight. However, it was enough room for one 5’2 tall adult and a 5 yr old. Patrick the driver was amazing to us. The young lady at the front desk was as also kind and professional. I would stay here again, for a night.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Microtel Inn By Wyndham Charlotte Airport, Gestion de l’hôtel
Thank you for your review! We're happy to hear that our hotel was a comfortable option for your 12-hour layover. It's great to know you found the room updated and clean, even if the sheets had a few minor imperfections.We understand your point about the room size. While some of our rooms are optimized for a more spacious feel, others, like the one you stayed in, prioritize functionality for shorter stays. We appreciate you letting us know that it was still sufficient for you and your child.We're thrilled to hear that Patrick, our driver, and the young lady at the front desk were amazing and professional. We take pride in our staff's dedication to providing excellent customer service. Your kind words will be shared with them both.While a 12-hour layover stay worked well for you this time, we would love to have you experience all our hotel offers for a longer visit in the future.Thank you again for choosing our hotel, and we hope to welcome you back again soon!
par un voyageur
Publié le 13 mars 2024 sur Expedia
👍
Commentaires de Gestion de l’hôtel
25 mars 2024 par Microtel Inn By Wyndham Charlotte Airport, Gestion de l’hôtel
Thank you for rating us!!!!
par un voyageur
Publié le 13 mars 2024 sur Expedia
Nice clean rooms the Hotel was clean and very convenient from the airport with free shuttles to and from the airport.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Microtel Inn By Wyndham Charlotte Airport, Gestion de l’hôtel
Thank you for your fantastic review! We're delighted to hear you found our rooms clean and comfortable, and that the hotel itself was spotless. It's important to us that our guests have a relaxing and hygienic stay.We're also happy to know that our free airport shuttle service was convenient for you. Having easy and reliable transportation to and from the airport is a major benefit for many travelers.Thank you for choosing our hotel, and we hope to welcome you back again soon!
par un voyageur
Publié le 11 mars 2024 sur Expedia
I enjoyed my one night stay. Also the lovely cat outside. Staff very friendly and caring. I will be back for a longer time
Commentaires de Gestion de l’hôtel
25 mars 2024 par Microtel Inn By Wyndham Charlotte Airport, Gestion de l’hôtel
Thank you for your delightful review! We're thrilled you enjoyed your one-night stay with us. It always warms our hearts to hear positive feedback about our staff – their friendliness and care are what we strive for!Knowing you'll be back for a longer stay is fantastic news! We have so much more to offer than just a comfortable bed for one night. Is there anything specific you'd like to experience during your next visit? We'd love to help you plan an itinerary.Thank you again for choosing our hotel, and we eagerly await your return!
par un voyageur
Publié le 10 mars 2024 sur Expedia
The beds had stains, the airport shuttle AM driver was lazy and rude. Don’t expect them to take you to the airport at your convenience but at theirs. The registration girl was very sweet.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Microtel Inn By Wyndham Charlotte Airport, Gestion de l’hôtel
Thank you for your review. We sincerely apologize for the disappointing experience you had with the stained beds and the rude shuttle driver. We take cleanliness and customer service very seriously.There is absolutely no excuse for the driver's behavior. We will be investigating this incident thoroughly and taking appropriate corrective action to ensure all our staff treat guests with courtesy and professionalism. The airport shuttle service is meant to be a convenient amenity for our guests, and the driver's actions fell far short of our expectations.We appreciate you mentioning that the registration girl was very sweet. We strive to have a welcoming atmosphere, and her kindness reflects that.Regarding the stained beds, we apologize for the oversight. Our housekeeping staff thoroughly cleans all rooms, and this clearly wasn't the case for yours. We are taking steps to reinforce our inspection procedures to prevent similar issues in the future.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Microtel Inn By Wyndham Charlotte Airport, Gestion de l’hôtel
Thank you for rating us!!!!!!
par un voyageur
Publié le 9 mars 2024 sur Expedia
For the price it ain’t bad just a night or 2 stay it’s decent for a Microtel. It gets packed on the weekend so parking is limited.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Microtel Inn By Wyndham Charlotte Airport, Gestion de l’hôtel
Thank you for your review! We appreciate your honest feedback about Microtel. We're glad to hear you found it to be a decent option for a short stay, especially considering the price point.We understand your comment about limited parking on weekends. We do have a designated parking area for our guests, but it can fill up quickly during peak times. We are currently exploring ways to optimize our parking options to accommodate more guests, especially on weekends. In the meantime, we recommend checking in earlier to secure a parking spot.If you consider staying with us again for a weekend visit, we recommend calling ahead to inquire about parking availability during your desired dates.Thank you again for choosing Microtel, and we hope to see you again soon!
par un voyageur
Publié le 6 mars 2024 sur Expedia
This property was alright for an overnight in order to catch an early flight.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Microtel Inn By Wyndham Charlotte Airport, Gestion de l’hôtel
Thank you for your review! We're happy to hear that our hotel served you well for your overnight stay before your early flight.While "alright" might not sound like the most enthusiastic praise, we understand that sometimes convenience and functionality are the top priorities. We strive to provide a clean, comfortable, and convenient environment for travelers like yourself.Is there anything we could have done to make your overnight stay even better? We appreciate any feedback that helps us improve the guest experience.Thank you for choosing our hotel, and we wish you safe travels on your future adventures!
