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Quality Inn & Suites Matthews - Charlotte

2.5 star property
Matthews hotel in Stallings area

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Photo gallery for Quality Inn & Suites Matthews - Charlotte

Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12047 Guion Lane, Matthews, NC, 28105
  • Place, Carolina Courts Indian Trail
    ‪2 min drive‬
  • Place, Carowinds Theme Park
    ‪20 min drive‬
  • Place, Bank of America Stadium
    ‪22 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

7.6 out of 10
Good
(20 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(26 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express & Suites Monroe by IHG

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  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
4.7 out of 5, Exceptional, 914 reviews
The price is CA $145
CA $162 total
includes taxes & fees
May 3 - May 4
Holiday Inn Express & Suites Monroe by IHG

About the area

Matthews

Stallings stay.Your stay at this Stallings hotel places you within 3 miles (5 km) of Carolina Courts Indian Trail and Kate's Skating Rink. Extreme Ice Center and Bowlero Matthews are also within 3 miles (5 km).

What's nearby

  • Carolina Courts Indian Trail - 2 min drive - 2.3 km
  • Carowinds Theme Park - 20 min drive - 39.0 km
  • SouthPark Mall - 20 min drive - 19.4 km
  • Spectrum Center - 21 min drive - 25.2 km
  • Bank of America Stadium - 22 min drive - 26.5 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Quality Inn & Suites Matthews - Charlotte

Matthews hotel in Stallings area
Quality Inn & Suites Matthews - Charlotte offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is available daily. The business-friendly Quality Inn & Suites Matthews - Charlotte also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Quality Inn & Suites Matthews - Charlotte offers 118 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Similar properties

Lobby
Comfort Inn Matthews - Charlotte
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,147 reviews
The price is CA $104
CA $120 total
includes taxes & fees
Apr 5 - Apr 6
Comfort Inn Matthews - Charlotte

Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 324 out of 1003 reviews
Rating 8 - Good. 316 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 100 out of 1003 reviews
Rating 2 - Terrible. 115 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Diane

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front desk staff was SUPER friendly and welcoming! The room was clean and comfortable and the breakfast was good!
Stayed 1 night in Dec 2025

6/10 Okay

Khala

Stayed 3 nights in Dec 2025

8/10 Good

Alexis

Stayed 1 night in Dec 2025

10/10 Excellent

Vladislav

Liked: Property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Reny

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friend staff
Stayed 1 night in Dec 2025

10/10 Excellent

Chase

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 2 nights in Dec 2025

6/10 Okay

Melanie

Stayed 3 nights in Dec 2025

6/10 Okay

Bonita

Stayed 4 nights in Nov 2025

10/10 Excellent

Yiqi

Stayed 1 night in Nov 2025

10/10 Excellent

Thuy

Stayed 1 night in Nov 2025

4/10 Poor

Kiara

burn holes in the linen. ciga
Stayed 1 night in Nov 2025

8/10 Good

Stefanny

Liked: Cleanliness, staff & service, amenities
Room was well kept. Had all amenities needed and breakfast was also good. Downside was the cigarette/smoking smell in common areas and room aisle that sometimes got to the room. Also we got a room close to the dumpster and were woke up at 6am when they were picking the trash out
Stayed 1 night in Oct 2025

10/10 Excellent

Reuben

Stayed 2 nights in Oct 2025

10/10 Excellent

Thuy

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, newly renovated, safe, quiet and peaceful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thuy

Stayed 1 night in Oct 2025

10/10 Excellent

Mardi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here on the way to the mountains. It was clean and the front desk was super helpful. Breakfast and coffee were very good and hotel was clean. Great for an overnight stay.
Stayed 1 night in Oct 2025

8/10 Good

Alexander, Deerfield Beach

Stayed 1 night in Oct 2025

10/10 Excellent

Michele

Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and very spacious. Everything was wonderful could not believe the price so very, very worth it.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Zeily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredibly pleasant experience. The cleanliness and the kind staff made it even better.
Stayed 1 night in Oct 2025

10/10 Excellent

Aya

Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had good ratings which I found to be on target. The front desk and housekeeping staff was very polite and friendly. The interior was nice; you could tell it has been remodeled recently. I would return without hesitation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thuy

Stayed 1 night in Oct 2025