Skip to main content
Beginning of main content
4.3 out of 5

"Friendly and knowledgeable staff. " More

By a verified traveller on Mon 25 Mar 2024

Enter dates to see availability

Hotel Description

4-star hotel near Bank of America Stadium

Uptown Charlotte stay

Within a 10-minute walk of this Uptown Charlotte hotel, you'll find Charlotte Convention Center and Bank of America Stadium. Spectrum Center and NASCAR Hall of Fame are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a terrace, and a snack bar/deli are also offered.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $271* Per night/room 30 Mar. - 31 Mar.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Executive Suite, 1 Bedroom, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Charlotte ratings based on 32 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Charlotte

Everyone (17) Couples (5) Family (6)
5 out of 5
Friendly and knowledgeable staff.

Posted by on 25 Mar. 2024

Was this review helpful to you?
5 out of 5
This hotel is in the center of pretty much everything in the city. 3 blocks from Bank of America Stadium, a 1 1/2 blocks from the NASCAR Hall of Fame and about 5 blocks from the arena. Plenty of restaurants and bars within walking distances as well. All the staff I interacted with was friendly and professional.

Posted by on 7 Oct. 2023

Was this review helpful to you?
5 out of 5

Posted by on 26 Aug. 2023

Was this review helpful to you?
5 out of 5

Posted by on 9 Jul. 2023

Was this review helpful to you?
2 out of 5
The room is nice, great views of the city. There were some hitches in getting there though. We were told the valet parking was “full” however, when we parked there were quite a few empty valet spots. The checkin person couldn’t find our reservation despite my spelling last name for her. She was disinterested in helping us to resolve the issue. She had spelled our name incorrectly. This happens but I asked numerous times. Nickel and dime us…room wasn’t cheap.

Posted by , from RUTHERFORDTON on 25 Jun. 2023

Was this review helpful to you?
5 out of 5
Very chic and metropolitan. Rooms, clean and spacious. Friendly and welcoming staff.

Posted by on 30 May 2023

Was this review helpful to you?
5 out of 5
Rooms are clean and nice.

Posted by on 6 May 2023

Was this review helpful to you?
5 out of 5

Posted by on 8 Apr. 2023

Was this review helpful to you?
5 out of 5

Posted by on 5 Mar. 2023

Was this review helpful to you?
5 out of 5

Posted by on 6 Jan. 2023

Was this review helpful to you?

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 28 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16276 square feet (1512 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly The Westin Charlotte. For a fee, parking is available. This 4-star Charlotte hotel is smoke free.

  • 700 guestrooms or units
  • 25 levels
  • 16276 sq ft of conference space
  • 1512 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Charlotte Station (3.4 km / 2.1 mi)
  • Metro station: Stonewall Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Charlotte offers 700 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

JP Charlotte - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

SoCo Cafe - This café specializes in American cuisine and serves breakfast, dinner, and light fare. Open daily.

SoCo Bar - This bar specializes in American cuisine and serves breakfast and lunch. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 27 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Covered self parking fee: USD 35 per night
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Westin
  • Westin Charlotte
  • Westin Hotel Charlotte
  • Westin Charlotte Hotel
  • Westin Charlotte Hotel Charlotte
  • The Westin Charlotte Hotel
  • The Westin Charlotte Charlotte
  • The Westin Charlotte Hotel Charlotte

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/Charlotte-Hotels-The-Westin-Charlotte.h899229-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Charlotte-Hotels-The-Westin-Charlotte.h899229-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Charlotte-Hotels-The-Westin-Charlotte.h899229-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.