Note fondée sur 225 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de St Basile Le Grand
Publié le 8 mars 2024 sur Expedia
Everything was as expected and shown on the advertised pictures. Everything was in good condition.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Management, Gestion de l’hôtel
Thank you Patrick for taking the time to review us. looking forward to serving you again.
par un voyageur
Publié le 10 mai 2024
Thank You
Commentaires de Gestion de l’hôtel
11 mai 2024 par Super 8 Team, Gestion de l’hôtel
Dear Brad,Thank you for taking the time to leave a review of your recent stay at Super 8! We appreciate your kind words and perfect 5-star rating.A simple "Thank You" speaks volumes, and we're glad we could provide you with a positive experience.Is there anything specific you enjoyed about your stay that you'd like to share? We're always looking for ways to improve and ensure future guests have a similarly enjoyable experience.We hope to welcome you back to Super 8 again soon!Sincerely,The Super 8 Team
par un voyageur de Arnold
Publié le 7 avr. 2024
It was super noisey, and the room was not insulated at all. We were up all night with people running and speaking loudly in the hallway
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Super 8 Team, Gestion de l’hôtel
Dear James,We sincerely appreciate you taking the time to share your feedback with us, especially considering your recent experience. Thank you for bringing this matter to our attention. We sincerely apologize for the noise disturbance you experienced during your stay. It's worth mentioning that on that specific night, we had a lacrosse team staying with us, and we regret any inconvenience this may have caused. Providing a peaceful and comfortable environment for all our guests is of utmost importance to us, and we understand the impact this had on your stay. Once again, we apologize for the inconvenience caused and hope to have the opportunity to regain your trust during your next visit.Sincerely,Super 8 Team
par un voyageur de ROANOKE
Publié le 7 avr. 2024
The ac / heating unit is quite outdated. The parking lot could use some new asphalt.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Super 8 Team, Gestion de l’hôtel
Dear Earnest,Thank you for taking the time to leave a review and for your perfect 5-star rating! We're thrilled you enjoyed your overall stay with us.We appreciate your feedback regarding the air conditioning/heating unit and the condition of the parking lot. We are always looking for ways to improve the guest experience, and your comments are valuable to us.We look forward to welcoming you back again soon!Sincerely,Super 8 Team
par un voyageur
Publié le 22 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 mars 2024 par Management, Gestion de l’hôtel
Thank you Michael for taking the time to review us. looking forward to serving you again.
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 mars 2024 par Management, Gestion de l’hôtel
Thank you Marc for taking the time to share your experience at super8 Charlottesville with us.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Super 8 Team, Gestion de l’hôtel
Dear Gabriela,Thank you for taking the time to leave a review about your recent 2-night stay with us. We take guest feedback seriously, and your recent 2-night stay is no exception. While we understand you may not have expressed any concerns during your visit, we'd appreciate it if you could share any details about your experience that could help us improve. Our friendly 24-hour staff is always available to address concerns. We're committed to providing a comfortable and enjoyable experience for all our guests, and your insights are valuable.We look forward to welcoming you back again soon!Sincerely,Super 8 Team
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Super 8 Team, Gestion de l’hôtel
Dear Eric,Thank you for taking the time to leave a review! We are grateful for your positive feedback.Knowing you enjoyed your stay motivates our entire team to continue providing a welcoming and comfortable environment for all our guests.While we appreciate you didn't leave specific comments, if there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back soon!Sincerely,Super 8 Team
par un voyageur
Publié le 16 mars 2024
The hotel was extremely clean and updated. The staff was very friendly and helpful. It was worth the money and we had a pleasant stay. I would use the hotel again.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Management, Gestion de l’hôtel
Thank you Cindy for taking the time to review us. looking forward to serving you again.
par un voyageur
Leaves much to be desired
Publié le 16 mars 2024 sur HotelsThe motel is in desperate need of updating! Not only was the carpet and blind outdated, there was a chunk of concrete missng under the carpet (about the size of a baseball). The blind was too small for the window allowing a great deal of light from the parking area to stream in the room.
The shower was poorly plumbed, with the diverter valve connected backwards (cold water supply connected to the hot). Where the shower head went through the wall, the tile was gouged, leaving a gaping hole around the pipe.
Since the room was poorly lit, it was difficult to determine just how clean it was but there were no significant issues noted.
The staff who did the check in was pleasant and helpful. The person working at checkout gave no greeting or bothered to ask how the stay went.
This was not worth the money. There are plenty of other option in Charlottesville. Strongly recommend looking elsewhere.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Management, Gestion de l’hôtel
Dear Guest my apologies that our recently remodeled HOTEL as not to your expectation.
