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Hotel Roc et Neige

3.0 star property
3-star ski hotel with free WiFi

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Photo gallery for Hotel Roc et Neige

Snow and ski sports
Lobby
Quadruple Room
Outdoor dining
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Route des Monnaies 46, Chateau-d'Oex, 1660
  • Place, Gruyère Pays-d'Enhaut Regional Nature Park
    ‪1 min walk‬
  • Place, Chateau-d'Oex-Praz-Perron Cable Car
    ‪5 min walk‬
  • Place, Chateau d'Oex Ski Resort
    ‪5 min drive‬
  • Airport, Sion (SIR)
    ‪80 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

About the area

Chateau-d'Oex

Near the slopes.Within a 10-minute walk of the hotel, you'll find Chateau-d'Oex-Praz-Perron Cable Car and La Braye. Also, Chateau d'Oex Ski Resort is within 2 miles (3 km) and Gastlosen is within 6 miles (10 km).

What's nearby

  • Gruyère Pays-d'Enhaut Regional Nature Park - 1 min walk - 0.0 km
  • Chateau-d'Oex-Praz-Perron Cable Car - 5 min walk - 0.4 km
  • La Braye - 5 min walk - 0.4 km
  • Chateau d'Oex Ski Resort - 5 min drive - 2.4 km
  • Chateau de Chillon - 55 min drive - 53.0 km

Getting around

  • Château-d'Œx Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Restaurant Pizzeria La Croix-d'Or - ‬2 min drive
  • ‪Le Relais Alpin - ‬13 min drive
  • ‪Café du Cerf - ‬7 min drive
  • ‪Buffet de la Gar - ‬7 min walk
  • ‪Rest. Waldmatte, Chalberhöni - ‬22 min drive

About this property

Hotel Roc et Neige

3-star ski hotel with free WiFi
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A sauna, a rooftop terrace, and spa services are also featured at the business-friendly Hotel Roc et Neige. Free self parking is available.

This 3-star Chateau-d'Oex hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Roc et Neige offers 60 accommodations with complimentary bottled water and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. This Chateau-d'Oex hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

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Hotel de Rougemont & Spa
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  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.8 out of 5, Exceptional, 30 reviews
The price is CA $334
CA $370 total
includes taxes & fees
May 26 - May 27
Hotel de Rougemont & Spa

Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Sauna
  • Ski storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 45.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Roc Neige Chateau-d'Oex

Hotel Roc Neige

Roc Neige Chateau-d'Oex

Roc Neige

Hotel Roc et Neige Hotel

Hotel Roc et Neige Chateau-d'Oex

Hotel Roc et Neige Hotel Chateau-d'Oex

Frequently asked questions

How close is Hotel Roc et Neige to the airport?

Hotel Roc et Neige is 55.5 mi (77-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Roc et Neige?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Roc et Neige on May 26, 2026 start from CA $261, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Roc et Neige have an airport shuttle?

Airport shuttle services are not available at Hotel Roc et Neige.

Does Hotel Roc et Neige offer free breakfast?

Hotel Roc et Neige offers free buffet breakfast every day from 7:30 AM to 10 AM.

Is there a casino at Hotel Roc et Neige?

No, there is no casino at this hotel.

What time is check-in at Hotel Roc et Neige?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Roc et Neige?

This hotel offers free self parking.

Does Hotel Roc et Neige have a pool?

Hotel Roc et Neige does not have a pool.

Does Hotel Roc et Neige have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Roc et Neige have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Hotel Roc et Neige to downtown Chateau-d'Oex?

Hotel Roc et Neige is 0.2 mi away from Chateau-d'Oex.

Hotel Roc et Neige Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 181 reviews
Rating 8 - Good. 87 out of 181 reviews
Rating 6 - Okay. 24 out of 181 reviews
Rating 4 - Poor. 10 out of 181 reviews
Rating 2 - Terrible. 6 out of 181 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
The room was spacious, clean and comfortable.
Stayed 3 nights in Feb 2026

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Pretty location and views. Great for if you're going to the balloon festival in january as you can walk from hotel in a few mintues. Good selection for breakfast (continental). Room was average for a single room and felt cozy. Only comment is you can request it, but there is so kettle and hot drinks options in the room. No extras apart from a basic hairdryer. Would return again if in the area, but knowing its basic and pricey for what you get
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfect location. Wonderful friendly and helpful staff. Gorgeous building, a little dated but that added to the charm. Would absolutely stay here again
Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca, Nashville

Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with family
The room was spacious for two people. Shelves and bookcase for additional storage helpful. There was one straight desk cha in r, not conducive to read. Breakfast was well laid out with typical European selections.
Stayed 2 nights in Sep 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Juan at the reception was extremely helpful and courteous—I would strongly recommend this place to stay in town or visit nearby attractions in Gstaad.
Stayed 1 night in Sep 2025

6/10 Okay

George

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Stayed 1 night in Aug 2025

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

DERIK, North Bergen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is extremely nice and best to stay OLD looks hotel but OLD IS GOLD just need to add some breakfast I know 🇨🇭 is very expensive but should think Otherwise all good and fantastic
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast and staf! Amazing comfortable bed and pillow!
Stayed 2 nights in Feb 2025

2/10 Terrible

Samir

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Property is in great location but rooms are outdated. Showers need upgrades Ok , for one night if have no obtions. Night person is not responsible. We requested bedding and she said housekeeping will bring it . They never come.
Stayed 1 night in Jul 2024

8/10 Good

Olena, Fairport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Amandeep

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience, stay away. We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception. Room has no tea/coffee facility, dark inside and a broken chair. Would never book this again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

Disappointed

Not helpful staffs .. broken bed frame and no change of towels!
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

Bad

A hotel with terrible check-in service with zero hospitality and management.
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

Lovely location but horrible hospitality

I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places… I just cannot believe what had happened to us in the past days
Stayed 2 nights in Jan 2023

8/10 Good

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Stayed 1 night in Sep 2022

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Dated hotel, ok for a short stay.

The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.
Stayed 1 night in Jan 2022

6/10 Okay

E.H.

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location. Spacious room , nice breakfast and helpful staff.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at the R et N and it was wonderful again. We came for a writing weekend, during a rainy period, and loved our double room. What is great is that there are amazing hiking trails along the Sarine River just behind the hotel. Cuisine in the large dining room is very good and the place has a lot of character.
Stayed 2 nights in May 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

Wonderful people made a short stay amazing. Almost made us forget about COVID.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine experience

A large chalet style hotel with a magnificent view of the surrounding Alpine landscape!
Stayed 2 nights in May 2021

10/10 Excellent

ABHAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roc et Niege

Quaint little hotel close to the main square of Chateau-D’Oex. The single rooms are a little small than what I am used to but the double is good. Magnificent views all around the hotel and I definitely will be going there soon!!
Stayed 1 night in Jul 2020