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Douglas Inn And Suites

2.0 star property
Enjoy the free WiFi at this Mediterranean Cleveland motel

Choose dates to view prices

Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Front of property
Gym
Deluxe Double Room
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

View in a map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Tennova Healthcare
    ‪5 min walk‬
  • Place, Cleveland State Community College
    ‪9 min walk‬
  • Place, Tennova Healthcare - Cleveland
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.8 out of 10
Excellent
(54 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(58 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cleveland

In Cleveland .You'll be within half a mile (1 km) of Tennova Healthcare and 2 miles (3 km) of Cleveland State Community College with a stay here. Create & Celebrate Studio and Tennova Healthcare - Cleveland are also within 2 miles (3 km).
View more Motels in ClevelandOpens in a new window

What's nearby

  • Tennova Healthcare - 5 min walk - 0.4 km
  • Cleveland State Community College - 9 min walk - 0.8 km
  • Create & Celebrate Studio - 1 min drive - 1.8 km
  • Tennova Healthcare - Cleveland - 3 min drive - 2.8 km
  • CHI MEMORIAL CLEVELAND - 3 min drive - 2.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Subway - ‬3 min walk

About this property

Douglas Inn And Suites

Enjoy the free WiFi at this Mediterranean Cleveland motel
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Reviews

Douglas Inn And Suites Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 484 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

Reviews

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room newly renovated. Lighting in room was great. Plenty of outlets for devises.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Morrisa

Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was fine. Room was fine once they brought us a remote. My gripe comes because she charged me for my service dog, $21.95. She said because i didnt have papers or a card, she had to charge me. I believe that is illegal.
Stayed 1 night in Sep 2025

10/10 Excellent

Lloyd

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I'm in the area.
Stayed 1 night in Jun 2025

6/10 Okay

craig

Disliked: Cleanliness, property conditions & facilities, room comfort

Do ok with what they have.

The building is not insulated against the freeway noise. I was awakened by some vagrants singing in front of my room at 4 am. Not the greatest part of town I suppose, The room was adequate for the price. Breakfast bar is shy.
Stayed 1 night in Sep 2025

6/10 Okay

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water or lukewarm took cold showers for two days I stayed talk with management didn’t fix the problem they weren’t concern about it
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our One night stay

One night stay - the 2nd floor (elevator)👍room was very nice, the bed comfortable and great walk-in shower. We Walked to Cracker Barrel next door for dinner. Next morning we ate the continental breakfast which was satisfactory before check out. Staff👍
Stayed 1 night in Sep 2025

10/10 Excellent

Lorrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for price

It was good for the price. It is pet friendly but the issue is that you may be woken up with dogs barking. It was clean. The breakfast was not anything to speak of.
Stayed 1 night in Aug 2025

8/10 Good

Cade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Find hotel experience, but the water in the shower wasn’t even lukewarm
Stayed 1 night in Aug 2025

6/10 Okay

Faith

Travelled with family
Liked: Staff & service
The room was extremely small and seemed clammy.
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Dennis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good value. Room was clean but had an odor. Friendly check in.
Stayed 1 night in Aug 2025

2/10 Terrible

Jill

Stayed 1 night in Jul 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service

A nice motel with potential to be nicer.

Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy
Stayed 1 night in Aug 2025

10/10 Excellent

Don

Travelled with family
Liked: Amenities
Nice people!! And nice rooms will try breakfast in the morning so far its great!!
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony, Bartow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk was very friendly and made us feel welcome
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Recently remodeled and a great value.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing! Older building but the room was totally remodeled. The staff was great also. Clean, quiet and convenient to I-75. Have recommended this place to our friends that drive up North (and back).
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Our room was excellent. Clean, updated with rain shower with a glass 3/4 wall and sloping shower floor!
Stayed 1 night in Aug 2025

10/10 Excellent

ROY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Recently remodeled showers were very nice. Beds were comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

ross

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

April Denise

Business traveller
Liked: Staff & service, property conditions & facilities
The front desk lady, Paula, is very nice and welcoming. Very helpful. Didnt like the housekeepers making so much noise 7am or before.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was not very good. I didn’t really expect it to be since Indians own the hotel! But the room and the facilities were very clean. The bed was semi comfortable. Overall it was a great value!
Stayed 1 night in Jul 2025