Note fondée sur 906 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 juin 2024
Commentaires de Gestion de l’hôtel
6 juin 2024 par Johann T, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 21 avr. 2024
It was very clean
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Johann T, Gestion de l’hôtel
Dear Janet, Thank you for your feedback, we are glad to hear that you enjoyed your stay. Looking forward to your next visit in Chattanooga
par un voyageur
Publié le 18 mars 2024 sur Expedia
The overwhelming smell of the ‘carpet fresh’ product sprinkled on the carpet in the room prior to vacuuming was a bit too much. The access drive to the property is initially narrow and sometimes difficult to spot. The landscaping near the building is almost non-existent and the access to the building from the back lot is over a bridge. Underneath the bridge is a water area but it appears dirty and unkept. Front desk personnel didn’t say much upon check in and we were not told about breakfast hours or location.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Johann T , Gestion de l’hôtel
Dear Betty, we are sadden to hear that you did not fully enjoy your stay. Please rest assured that we took note of your feedback & will address these issues with at our next management meeting tomorrow. Looking forward to improve your next experience Best regards
par un voyageur
Publié le 18 mars 2024 sur Expedia
I was told by staff at the hotel the total price for the room was $122.29. But Expedia charged me $152.96. I am not happy at all with Expedia.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Johann T , Gestion de l’hôtel
Dear Dixie thank you for bringing this to our attention, the pricing is set by the third party you booked with. You will have to contact Expedia directly to discuss the rate paid for this particular booking. We appreciate your business Looking forward to your next stay in Chattanooga Kind regards
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Johann T, Gestion de l’hôtel
Thank you for your feedback !
par un voyageur
Publié le 13 mars 2024 sur Expedia
Roaches in bathroom. Old blood stains in bed sheets.
Ripped towels ….
Commentaires de Gestion de l’hôtel
15 mars 2024 par Johann. T , Gestion de l’hôtel
Dear Juan, we are sorry you experienced all these issues, please rest assured that we are working actively to prevent any occurrences. We appreciate your business & hope to better serve you in the future. Best regards
par un voyageur
Not my best experience.
Publié le 13 mars 2024 sur HotelsHotel is quite noisy. Room I was given had an extremely noisy heating/air conditioning unit. There was some type of humidifier unit on the other side of the wall, also noisy. The bed and bedding is not very comfortable
Commentaires de Gestion de l’hôtel
15 mars 2024 par Johann. T , Gestion de l’hôtel
We are sorry to hear that you did not fully enjoy your stay Sheila. We took note of the issues you mentioned & will take the necessary steps to fix them. Looking forward to improve your experience at your next visit in Chattanooga Best regards
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par Johann T , Gestion de l’hôtel
Thank you for taking the time to review us Mable. Looking forward to having you back with us Best regards Wingate by Wyndham Chattanooga
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Johann. T , Gestion de l’hôtel
Thank you for your feedback Lisa !
par un voyageur
Publié le 10 mars 2024 sur Hotels
The shower head was leaking so bad that we had to use the towel in the room to get water off the floor after we got out of the shower.
Commentaires de Gestion de l’hôtel
10 mars 2024 par Johann. T , Gestion de l’hôtel
Dear Christopher we apologize for the inconvenience. Our maintenance team took care of the issue as soon as you brought it up to us. We hope that you will give us the opportunity to better serve you in the future. Kind regards
