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Leonardo Hotel Cheltenham

4.0 star property
4-star hotel near Cheltenham Racecourse

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Photo gallery for Leonardo Hotel Cheltenham

Indoor pool
Exterior
Lobby lounge
Bar (on property)
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available

Explore the area

View in a map
Gloucester Road, Cheltenham, England, GL51 0TS
  • Place, University of Gloucestershire
    ‪6 min drive‬
  • Place, The Promenade
    ‪7 min drive‬
  • Place, Cheltenham Town Hall
    ‪8 min drive‬

Room options

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Double and Single)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room (Double and Single)

9.0 out of 10
Wonderful
(24 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double and Single bed

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room Double and Single bed

8.4 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Family Room

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room

  • Sleeps 2

View all photos for Standard Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double and Single Room

  • Sleeps 3

View all photos for Superior Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • Sleeps 2

View all photos for Superior Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double and Single Room

  • Sleeps 3

About the area

Cheltenham

City center retreat .Within 3 miles (5 km) of this Cheltenham hotel, you'll find Petersfield Park and University of Gloucestershire. Cheltenham Art Gallery and Museum and Imperial Gardens are also within 3 miles (5 km).

What's nearby

  • University of Gloucestershire - 6 min drive - 3.0 km
  • Cheltenham Art Gallery and Museum - 6 min drive - 3.7 km
  • Pittville Park - 7 min drive - 4.6 km
  • The Promenade - 7 min drive - 4.0 km
  • Cheltenham Town Hall - 8 min drive - 4.0 km

Getting around

  • Cheltenham Spa Station - 8 min drive

Restaurants

  • ‪National Hunt - ‬11 min walk
  • ‪The Redgrove - ‬4 min walk
  • ‪The Lansdown - ‬4 min drive
  • ‪DEYA Brewing Company - ‬4 min drive
  • ‪Tennyson Fish & Chips - ‬20 min walk

About this property

Leonardo Hotel Cheltenham

4-star hotel near Cheltenham Racecourse
Leonardo Hotel Cheltenham offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A business center and meeting rooms are available.

Public spaces have free WiFi. The business-friendly Leonardo Hotel Cheltenham also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Cheltenham hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Leonardo Hotel Cheltenham offers 122 accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cheltenham hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

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includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 7 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.50 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 28-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 7 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Jurys Cheltenham
Thistle Hotel Cheltenham

Leonardo Hotel Cheltenham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 417 out of 1007 reviews
Rating 8 - Good. 405 out of 1007 reviews
Rating 6 - Okay. 114 out of 1007 reviews
Rating 4 - Poor. 56 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Neena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was lovely. We paid for breakfast but then changed our mind and they reimbursed us easily for it. The pool was a bit disappointing since there were classes on so it was noisy but we still enjoyed the swim/ hot tub. Thank you.
Stayed 1 night in Nov 2025

6/10 Okay

Jasmeet

Travelled with partner
Liked: Amenities
Room - but tired and dated. We were in the ground floor. Bit more lighting in the room would have been good too. Shower a bit dated. Breakfast - ok buffet style, more fresh ordering options would have been good Car park - charged £7/day felt unnecessary Overall decent enough
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

S

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel with good facilities. Spacious and clean suite with traditional decor. Breakfast was good with the usual choice of breakfast items. Staff were pleasant and helpful.
Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Cleanliness
Only let down as I was told incorrect breakfast time and turned up after it had finished. Kind woman let me have some continental bits for which I was grateful.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Jack

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Check in and check out was great, staff very polite. Dinner - very poor and expensive Breakfast - opened late but good choice Room - basic, bad shower and bathroom fan stayed on all night with no off switch so poor sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
As always, the room was spotless, the staff amazing and friendly and the atmosphere great.
Stayed 2 nights in Oct 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had made enquiries regarding accessibility to the swimming pool & changing rooms for peace of mind prior to our stay as I have mobility issues but these were unanswered. On checking in we were put on the first floor despite the lift being out of order. We asked how many steps, the answer was just one flight which doesn’t answer the question. And in fact, it turned out to be two flights of stairs. The Bar Grill Restaurant was understaffed on the first night resultung in long waits, no shows & refunds. However, it's a lovely hotel in quiet surroundings. Very clean and nice decor throughout. The room was the same and also comfortable. Good breakfast, good selection a nice food. The big plus point was the staff, very friendly, polite & professional. They made the stay a good one despite the issues which wouldn't stop us returning.
Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff etc and room were all good. I think the quality of the food leaves a bit to be desired. I went to dinner for 19:30 hours so early. They had run out of a number of dishes. Ehat kind of establishment does not have enough food in for a Friday evening. Very poor
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Good hotel clean and comfortable staff friendly but but not ideal for Wheelchair users
Stayed 1 night in Oct 2025

8/10 Good

Qiying, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facilities and convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice size room for 2 adults and 2 children Excellent breakfast All staff friendly and helpful Lovely pool on site Short distance by taxi or bus to town centre approx 10 minutes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey-anne

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

joshua

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Amenities
Lift and steam room not working.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Property conditions & facilities, room comfort
All good apart from room was extremely hot!
Stayed 2 nights in Oct 2025

10/10 Excellent

Shasta, leeds

Stayed 1 night in Oct 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfy and clean. Early checkin which was great as we had a wedding to attend close by. Breakfast was good with great choices. Definitely recommend.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 4 nights in Oct 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service
Staff are always good. I find the rooms dark. In general need of a facelift.
Stayed 1 night in Oct 2025

10/10 Excellent

Cb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy spacious room and finished off my stay with a lovely swim
Stayed 1 night in Oct 2025