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Leonardo Hotel Cheltenham

4.0 star property
Hotel near Cheltenham Racecourse in Cheltenham

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Photo gallery for Leonardo Hotel Cheltenham

Steam room
Meeting facility
Desk, laptop workspace, soundproofing, iron/ironing board
Bar (on property)
Gym

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Gloucester Road, Cheltenham, England, GL51 0TS
  • Place, University of Gloucestershire
    ‪4 min drive‬
  • Place, Cheltenham Town Hall
    ‪5 min drive‬
  • Place, Cheltenham Racecourse
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Double and Single)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room (Double and Single)

9.0 out of 10
Wonderful
(22 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double and Single bed

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room Double and Single bed

8.4 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Family Room

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room

  • Sleeps 2

View all photos for Standard Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double and Single Room

  • Sleeps 3

View all photos for Superior Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 2

View all photos for Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • Sleeps 2

View all photos for Superior Double and Single Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double and Single Room

  • Sleeps 3

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About the area

Cheltenham

Heart of Cheltenham.Within 3 miles (5 km) of this Cheltenham hotel, you'll find Petersfield Park and University of Gloucestershire. Cheltenham Art Gallery and Museum and Imperial Gardens are also within 3 miles (5 km).

What's nearby

  • University of Gloucestershire - 4 min drive - 3.4 km
  • Cheltenham Town Hall - 5 min drive - 4.0 km
  • The Promenade - 5 min drive - 4.3 km
  • Pittville Park - 5 min drive - 4.3 km
  • Cheltenham Racecourse - 7 min drive - 5.6 km

Getting around

  • Cheltenham Spa Station - 8 min drive

Restaurants

  • ‪The Redgrove - ‬4 min walk
  • ‪The House in the Tree - ‬5 min drive
  • ‪National Hunt - ‬11 min walk
  • ‪The Aviator - ‬4 min drive
  • ‪DEYA Brewing Company - ‬4 min drive

About this property

Leonardo Hotel Cheltenham

Hotel near Cheltenham Racecourse in Cheltenham
Leonardo Hotel Cheltenham offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A business center and meeting rooms are available.

Public spaces have free WiFi. The business-friendly Leonardo Hotel Cheltenham also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Cheltenham hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Leonardo Hotel Cheltenham offers 122 accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cheltenham hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 7 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 28-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 7 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Jurys Cheltenham
Thistle Hotel Cheltenham

Leonardo Hotel Cheltenham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 1004 reviews
Rating 8 - Good. 397 out of 1004 reviews
Rating 6 - Okay. 115 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda Desola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Staff very helpfulband apologetic for very slow service when ordering food and drinks.
Stayed 2 nights in Aug 2025

6/10 Okay

Shefali

Stayed 1 night in Aug 2025

6/10 Okay

Parvinder

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing reception, great gym, perfect breakfast, but no air con and pillow (both available) quite big.
Stayed 1 night in Aug 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

10/10 Excellent

Ka Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and consistent

Always won’t let you know. With air con.
Stayed 3 nights in Apr 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Stayed 1 night in Jul 2025

10/10 Excellent

anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to M5.

Great hotel close to M5, easy access, clean with a great restaurant
Stayed 1 night in Jul 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute stay, great place to stop.

Last minute decision, really friendly staff, clean and comfy room. Nice pool and spa. great location for Cheltenham or Gloucester. Highly recommended.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rooms hit 27c with no aircon or ventilation, I know a lot of guest had the same issue.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheneela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay at the Leonardo Hotel in Cheltenham! From the moment I arrived, the staff were fantastic — incredibly friendly, welcoming, and always happy to help, which really set the tone for a relaxing visit. The hotel itself was very clean and felt safe throughout, which I really appreciated. The leisure facilities were a great bonus and added to the overall comfort of the stay. With the heatwave during my visit, I was also grateful for the number of fans provided in the room — it made a big difference and showed the hotel’s attention to guests’ comfort. All in all, a great experience with excellent service, clean and well-maintained facilities, and a warm, welcoming atmosphere. I would absolutely stay here again and highly recommend it to others!
Stayed 1 night in Jul 2025

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Stayed 1 night in Jul 2025

6/10 Okay

Chris

Disliked: Cleanliness

It was Okay.

Hotel was okay, no air conditioning so room was very hot, had to leave the windows open so was noisy from the traffic. No fridge in the room which would have been nice, also a very basic coffee and tea selection, no water in the room. Also the room could have been cleaner.
Stayed 2 nights in Jul 2025

6/10 Okay

elizabeth

Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Stayed 1 night in Jun 2025

6/10 Okay

Roger

Travelled with family
Liked: Staff & service, amenities
Property was great, but unfortunately the restaurant seemed to be having a bad evening. It was very slow (approx 1 hr wait for food) and one dish was terrible. It was supposed to be a curry but I think they didn’t have it so they gave us what looked like frozen veg heated up with some spice mixed through it. They didn’t charge us for this dish later when we paid, but it spoiled our dinner for sure. The kitchen should have owned up to not having it rather than making up something else which wasn’t even close to being what was described on the menu.
Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

sanjay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice and comfortable beds
Stayed 1 night in Jun 2025

4/10 Poor

Emmanuella

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
I did not enjoy the trip. Unexpected additional cost. When it was paid gut. Booked a double room and got charged for a room for 3 people. No air conditioners. Really hot day so was hard to sleep with fans
Stayed 1 night in Jun 2025

10/10 Excellent

Aisha, Ilford

Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Frederick

Stayed 1 night in Jun 2025