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Malmaison Cheltenham

4.0 star property
4-star hotel near Cheltenham Town Hall

Choose dates to view prices

Photo gallery for Malmaison Cheltenham

Breakfast, lunch and dinner served
Club Deluxe Room
Front of property
Lobby sitting area
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Place, The Promenade
    ‪6 min walk‬
  • Place, Cheltenham Town Hall
    ‪7 min walk‬
  • Place, Everyman Theatre
    ‪12 min walk‬

Room options

View all photos for Cosy Double

Cosy Double

Cosy Double

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Room

Club Room

Club Room

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the area

Cheltenham

In Cheltenham .Within a 5-minute walk of the hotel, you'll find Parabola Arts Centre and Imperial Gardens. The Promenade and Statue of Edward Wilson are also within half a mile (1 km).

What's nearby

  • The Promenade - 6 min walk - 0.5 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • Everyman Theatre - 12 min walk - 1.0 km
  • University of Gloucestershire - 13 min walk - 1.2 km
  • Pittville Park - 18 min walk - 1.5 km

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • ‪Caffè Nero - ‬7 min walk
  • ‪The Bayshill Inn - ‬6 min walk
  • ‪The Ivy Montpellier Brasserie - ‬2 min walk
  • ‪Sef Steakhouse - ‬6 min walk
  • ‪The Tivoli - ‬7 min walk

About this property

Malmaison Cheltenham

4-star hotel near Cheltenham Town Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and laundry facilities are also featured at the business-friendly Malmaison Cheltenham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cheltenham hotel is smoke free.

  • 61 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Cheltenham offers 61 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Bar (on property)
Holiday Inn Express Cheltenham by IHG
Cheltenham
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,001 reviews
The price is CA $111
CA $134 total
includes taxes & fees
Jun 28 - Jun 29
Holiday Inn Express Cheltenham by IHG

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Does Malmaison Cheltenham have an airport shuttle?

Airport shuttle services are not available at Malmaison Cheltenham.

How much does it cost to stay at Malmaison Cheltenham?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Malmaison Cheltenham on May 31, 2026 start from CA $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Malmaison Cheltenham offer free breakfast?

Free breakfast isn’t provided at Malmaison Cheltenham, but full breakfast is offered for a fee of GBP 23 for adults and GBP 12 for children. It's available on weekdays from 7 AM to 10 AM and weekends from 8 AM to 11:00 AM.

Is there a casino at Malmaison Cheltenham?

No, there is no casino at this hotel.

What time is check-in at Malmaison Cheltenham?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Malmaison Cheltenham?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per night.

Does Malmaison Cheltenham have a pool?

Malmaison Cheltenham does not have a pool.

Does Malmaison Cheltenham have a restaurant?

Malmaison Cheltenham is home to Chez Mal Brasserie, which features British cuisine.

Does Malmaison Cheltenham have a spa?

There are no spa services available at this hotel.

How close is Malmaison Cheltenham to downtown Cheltenham?

Malmaison Cheltenham is 0.5 mi away from Cheltenham.

Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Feb 2026

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the vibe at the Mal in Cheltenham. Rooms great, and staff are excellent!
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Stayed 1 night in Feb 2026

8/10 Good

Mark

Stayed 1 night in Feb 2026

6/10 Okay

Leyton

Liked: Cleanliness, staff & service
The hotel was lovely and well kept and the staff were very polite. However the 'cosy room' I booked was FAR FAR too small for the £143 I paid, it was at times just too small for two adults with bags to move around in.
Stayed 1 night in Feb 2026

6/10 Okay

Valerie

Liked: Cleanliness, staff & service
The room was very small no room at one side of the bed for a bedside table or shelf so had to place phone and drink on floor No safe in room
Stayed 1 night in Feb 2026

2/10 Terrible

Grant

Liked: Cleanliness
Disliked: Staff & service
I am afraid, apart from the food, the stay was disappointing. The place was exceptionally noisy until gone midnight due to a private party - but with a 14 month old this made the stay unbearable. The music was pounding and the whole room was vibrating. Very expensive for what was far worse quality sleep than a Holiday Inn.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jason.

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Feb 2026

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2026

10/10 Excellent

Hedwige, Geneva

Amazing propert
Stayed 2 nights in Jan 2026

10/10 Excellent

Maxine

Liked: Cleanliness, amenities, property conditions & facilities
The staff are really friendly and service is excellent. The room was spotless and clean but it was the smallest room we have ever stayed in and we could hear noises from the other rooms such as the shower and noises above. Having a mirror on the dressing table would make a huge difference when putting on make up and doing hair etc.
Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Upgraded room very nice. A little smelly but lovely size
Stayed 2 nights in Jan 2026

4/10 Poor

Marie

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Overall very pleasant stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious. Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the signature suite as a last minute booking and it was wonderful. The staff were exceptional, especially the receptionist and the night porter (tall bald man, I wish I had asked his name). The only let down was the lack of a cooked breakfast in the morning due to the chef not being able to get in, these things happen I understand, just a shame.
Stayed 1 night in Jan 2026

6/10 Okay

Sam

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No chef and hence no cooked breakfast , which I was looking forward to Rooms was clean and check in efficient and friendly TV kept cutting out
Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Liked: Cleanliness
Room was OK, thought I had an upgrade but it didn't feel like it. Breakfast waitress seemed disinterested.
Stayed 1 night in Jan 2026

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great room, lovely check-in staff and onsite parking. Close to everything
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

8/10 Good

Gregory

Stayed 3 nights in Jan 2026

10/10 Excellent

Stanley

Stayed 1 night in Jan 2026