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Malmaison Cheltenham

4.0 star property
4-star eco-certified hotel near Cheltenham Racecourse

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Photo gallery for Malmaison Cheltenham

Relax in a serene space surrounded by lush greenery and natural light, with wicker chairs and round tables set with white tableware.
Stately building with a central entrance and columns, set amidst a manicured lawn and black iron fence.
Relax in a spacious room with a large bed, seating area, and a window offering a view of the outdoors.
Relax in style on the patio, surrounded by comfortable seating and lush greenery.
Relax by the fireplace in this elegant living room, featuring a large mantel, two sofas, and a bookshelf.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Bayshill Road, Cheltenham, England, GL50 3AS
  • The Promenade
    ‪7 min walk‬
  • Cheltenham Town Hall
    ‪7 min walk‬
  • Cheltenham Racecourse
    ‪4 min drive‬

Room options

View all photos for Club Deluxe Room

Relax in a spacious room with a large bed, seating area, and a window offering a view of the outdoors.

Club Deluxe Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Relax in a spacious room with a large bed, patterned wallpaper, and a comfortable nightstand with a lamp.

Cosy Double

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Relax in a stylish room with a large bed, desk, and window.

Standard Double Room

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Classic design with a sturdy headboard and elegant wallpaper, featuring a comfortable bed and convenient nightstand.

Club Room

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Relax in a stylish room with a large bed, sofa, and large window.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Relax in this stylish room featuring a large bed, sofa, and kitchenette.

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Relax in a spacious room with a large bed, decorative pillows, and a vibrant abstract painting.

Club Deluxe Twin

  • Sleeps 3
  • 2 Twin Beds

About the area

Cheltenham

In Cheltenham .Within a 10-minute walk of the hotel, you'll find Imperial Gardens and Statue of Edward Wilson. Cheltenham Town Hall and The Promenade are also within half a mile (1 km).

What's nearby

  • The Promenade - 7 min walk - 0.7 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • University of Gloucestershire - 12 min walk - 1.1 km
  • Pittville Park - 2 min drive - 1.7 km
  • Cheltenham Racecourse - 4 min drive - 3.0 km

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • ‪Imperial Gardens - ‬6 min walk
  • ‪Côte Cheltenham - ‬3 min walk
  • ‪No. 131 - ‬4 min walk
  • ‪The Ivy Montpellier Brasserie Cheltenham - ‬3 min walk
  • ‪Munchies - ‬4 min walk

About this property

Malmaison Cheltenham

4-star eco-certified hotel near Cheltenham Racecourse
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and laundry facilities are also featured at the eco-certified Malmaison Cheltenham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cheltenham hotel is smoke free.

  • 61 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Cheltenham offers 61 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Enjoy a drink at the bar with a view of the outdoors.

Hotel du Vin & Bistro Cheltenham

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 786 reviews
The price is CA $138
CA $165 total
includes taxes & fees
Aug 17 - Aug 18
Hotel du Vin & Bistro Cheltenham

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Malmaison Cheltenham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 942 reviews
Rating 8 - Good. 303 out of 942 reviews
Rating 6 - Okay. 97 out of 942 reviews
Rating 4 - Poor. 59 out of 942 reviews
Rating 2 - Terrible. 20 out of 942 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

R P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Located conveniently for access to the town.
Stayed 1 night in May 2025

8/10 Good

Briony

Stayed 5 nights in Apr 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service with pleasant facilities
Stayed 2 nights in May 2025

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was not in good condition but the location was perfect
Stayed 1 night in Apr 2025

8/10 Good

TREVOR

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, efficient and helpful and the Restaurant food (including breakfast) was perfect 🌟🌟🌟🌟🌟
Stayed 1 night in Apr 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel in Great Location

Lovely big twin room, comfy beds and Nespresso coffee machine. Short walk through the Montpellier district to get into the town centre. Great breakfast in the morning. Nicely decorated and furnished.
Stayed 1 night in Apr 2025

8/10 Good

Kathleen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

alison, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
Our room is huge and stately but tastefully decorated and modernized
Stayed 2 nights in Apr 2025

10/10 Excellent

Joe

Stayed 1 night in Mar 2025

6/10 Okay

Sara

Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Stayed 1 night in Mar 2025

8/10 Good

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all to a good standard - and therefore value for money was just about right - bar staff & breakfast staff good & friendly too 👌
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Sharon

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Meryl

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Excellent hotel Stayed here lots before 10/10 service
Stayed 1 night in Feb 2025

10/10 Excellent

Hoi Yee

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean facilities with good support staff. Very convenient location for Cheltenham shops and facilities. Lift was not very reassuring but otherwise perfect.
Stayed 1 night in Feb 2025