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The Portland Guesthouse

4.0 star property
4-star guest house near Cheltenham Town Hall

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Photo gallery for The Portland Guesthouse

Exterior
Exterior detail
Interior
Twin Room
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
51 Portland St, Cheltenham, England, GL52 2NX
  • Place, Pittville Park
    ‪3 min walk‬
  • Place, The Promenade
    ‪7 min walk‬
  • Place, Cheltenham Town Hall
    ‪10 min walk‬

Room options

View all photos for Cosy King Room

Cosy King Room

Cosy King Room

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Courtyard King

Courtyard King

Courtyard King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Cheltenham

Heart of Cheltenham.Within a 15-minute walk of the guesthouse, you'll find Cheltenham Town Hall and Pitville Pump Room. Cheltenham General Hospital and Cheltenham Racecourse are also within 2 miles (3 km).
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What's nearby

  • Pittville Park - 3 min walk - 0.3 km
  • The Promenade - 7 min walk - 0.7 km
  • Everyman Theatre - 7 min walk - 0.7 km
  • Cheltenham Town Hall - 10 min walk - 0.9 km
  • Cheltenham Racecourse - 3 min drive - 2.1 km

Getting around

  • Cheltenham Spa Station - 10 min drive

Restaurants

  • ‪Greggs - ‬6 min walk
  • ‪BrewDog Cheltenham - ‬6 min walk
  • ‪The Airs & Graces - ‬3 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪The Cotswold - ‬2 min walk

About this property

The Portland Guesthouse

4-star guest house near Cheltenham Town Hall
Public spaces have free WiFi.

This 4-star Cheltenham guesthouse is smoke free.

  • 7 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Storage area for luggage
  • No smoking on site
  • 1 conference room
The Portland Guesthouse offers 7 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Exterior
Crescent Place by Mansley
  • Free WiFi
  • Air conditioning
  • Parking available
4.7 out of 5, Exceptional, 102 reviews
The price is CA $122
CA $147 total
includes taxes & fees
Mar 8 - Mar 9
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • Private picnics

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Mountain biking

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Guests will receive a WhatsApp message from the property prior to arrival with check-in instructions. Guests must provide their mobile phone number in advance.

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Portland Guesthouse.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Portland
The Portland Guesthouse Guesthouse
The Portland Guesthouse Cheltenham
The Portland Guesthouse Guesthouse Cheltenham

Frequently asked questions

Does The Portland Guesthouse have an airport shuttle?

Airport shuttle services are not available at The Portland Guesthouse.

Does The Portland Guesthouse offer free breakfast?

The Portland Guesthouse does not offer free breakfast. It's available on weekdays from 7:30 AM to 9:30 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at The Portland Guesthouse?

No, there is no casino at this guesthouse.

What time is check-in at The Portland Guesthouse?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Portland Guesthouse?

Free parking is not available at this guesthouse.

Does The Portland Guesthouse have a pool?

The Portland Guesthouse does not have a pool.

Does The Portland Guesthouse have a spa?

There are no spa services available at this guesthouse.

How close is The Portland Guesthouse to downtown Cheltenham?

The Portland Guesthouse is 0.2 mi away from Cheltenham.

The Portland Guesthouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 120 reviews
Rating 8 - Good. 28 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 1 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Damien

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were super friendly and it was very clean.
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Liked: Cleanliness, amenities
The room was warm and clean; the beds were comfortable and the shower was good. The welcome could have been a little more effusive. Breakfast could definitely be improved. Refrigerate fruit juice. Offer toast, butter etc. Croissants looked a bit feeble.
Stayed 1 night in Nov 2025

2/10 Terrible

Philip

Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely building close to the city centre. The parking is close at a cost of £5 which is reasonable. The host is lovely. I had a decent sleep and the amenities were plentiful
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, had everything I needed and a comfy bed. Didn’t get breakfast as had to leave before it was served so can’t comment on that. One staff member I interacted with was helpful.
Stayed 1 night in Oct 2025

4/10 Poor

Sue

Disliked: Room comfort
Room was clean, towels and pillows poor quality, bathroom radiator boiling hot, despite turning thermostat down. Dirty tablecloths and poor choice of continental breakfast. Poor sleep due to traffic noise.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Enjoyed our stay but bed was a little uncomfortable, but no other issues
Stayed 1 night in Sep 2025

6/10 Okay

Helen

Business traveller
Disliked: Staff & service

Ok

One night stay. Bathroom clean. Room ok. Host reasonably friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

K.

Disliked: Cleanliness
Good breakfast, need a lounge area to eat a pizza brought back to the hotel as there was no seating in the our room
Stayed 4 nights in Sep 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price near the centre of Cheltenham. V comfy beds and nice pillows and duvet. Good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Portland Guesthouse

Lovely place to stay in Cheltenham. The room was full of character and very comfortable. The staff were very helpful and accommodating and it included a good breakfast. I would recommend this hotel. We stayed in a superior room. Shower was nice and hot. Parking reasonable in nearby bay.
Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Lovely place room clean and comfortable excellent breakfast
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025